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Ariyani, Ima
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Humanities Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences

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Service Quality Leadership of Emergency Department of RSUD K.R.M.T Wongsonegoro (K.R.M.T Wongsonegoro District Hospital) Ariyani, Ima; Jati, Sutopo Patria; Arso, Septo Pawelas
Public Health Perspective Journal Vol 6, No 1 (2021): April 2021
Publisher : Universitas Negeri Semarang

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Abstract

Leadership style in hospital environment affects towards service quality. Therefore, chief of RSUD K.R.M.T Wongsonegoro conducts several efforts to increase its service quality especially at Emergency Department. The purpose of this research is to know the most-used leadership style by the chief of RSUD K.R.M.T Wongsonegoro that affects towards service quality at the Emergency Department. This research uses qualitative research method and selects the informant by using purposive sampling technique. The main informants consist of 4 (four) persons, and triangulation informants consist of 4 (four) persons. The data collection techniques used by this research are in-depth interview and document study. Based on the research results, there were two leadership styles found during the research. Firstly, it showed that the most dominant leadership style used by the chief and affected on the employees’ discipline in order to increase the service quality at the Emergency Department was transformational leadership style, where the chief encouraged, inspired, and appreciated the employees, so they were able to carry out the applicable policies, because they felt they were appreciated. Secondly, transactional leadership style, by implementing award and punishment systems, the employees were obey the rules they expected to get the award if they executed their job well. Key Words: leadership, quality enhancement, hospitalDocument: 44 (2010-2019)
Menciptakan Kemandirian Pangan dan Kesehatan Bagi Anggota Prolanis di Puskesmas Ngemplak 1, Kabupaten Sleman, Yogyakarta Kisnawaty, Sudrajah Warajati; Ariyani, Ima; Kirani, Fahira Diva; Sofyan, Aan; Mustikaningrum, Fitriana
Inovasi Jurnal Pengabdian Masyarakat Vol 1 No 3 (2023): IJPM - Desember 2023
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/ijpm.278

Abstract

Anggota prolanis di Puskesmas Ngemplak 1 Kabupaten Sleman sebagian besar menderita Diabetes Melitus (DM). Penyakit tersebut berdampak pada penurunan kualitas hidup dan berpotensi menyebabkan komplikasi. Olahan produk berupa beras analog dari bahan unggulan daerah memiliki manfaat bagi kesehatan, terutama sebagai pengganti makanan pokok beras. Beras analog umbi gembili mengandung tinggi serat yang bermanfaat untuk mengatur kadar glukosa darah. Tujuan kegiatan pengabdian yaitu meningkatkan kemandirian pangan dan kesehatan pada anggota prolanis terkait penyakit DM dengan pelatihan pembuatan beras analog umbi gembili beserta kemasannya. Metode pelaksanaan yaitu survey, identifikasi perumusan masalah, penyuluhan dan pelatihan, evaluasi, serta pemantauan efektivitas kegiatan. Kegiatan pengabdian melibatkan peran mitra mulai tahapan survey hingga tahap akhir pelaksanaan kegiatan, yaitu diskusi rencana pelaksanaan kegiatan, serta penyediaan sarana dan prasarana. Kegiatan yang dilakukan yaitu demonstrasi pembuatan beras analog umbi gembili, pelatihan pembuatan kemasan, label, dan cara pengajuan nomor PIRT produk. Hasil yang diperoleh yaitu produk beras analog umbi gembili, hasil uji organoleptik, label produk, kemasan produk, dan bagaimana ajuan nomor PIRT.
Co-Authors Aan Sofyan Fitriana Mustikaningrum Kirani, Fahira Diva Kisnawaty, Sudrajah Warajati Septo Pawelas Arso Sutopo Patria Jati