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Journal : Consilium Sanitatis: Journal of Health Science and Policy

The Effect of Health Center Facilities on Patient Satisfaction in Ambulantory Installations mochammad Malik Ibrahim; Sagita Candra Puspitasari
Consilium Sanitatis: Journal of Health Science and Policy Vol. 1 No. 3 (2023): July
Publisher : EDUPEDIA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56855/jhsp.v1i3.419

Abstract

Objective: This study aims to analyze the effect of facilities on patient satisfaction at the Pandaan Health Center. Methods: This type of research is a quantitative analytic cross-sectional design. The population numbered around 1,568 patients with a total sample of 94 patients in ambulantory installations. Sampling technique with accidental sampling. The instrument measurement scale uses a Likert scale. Primary data collection methods using questionnaires and data analysis kolmogorov smirnov data normality test, linearity test, spearman correlation and logistic regression enter method. Results: The results showed that the variable of facilities proved to have an effect on patient satisfaction with a significant value (p=0.016, POR=3). Conclusion: The health center facilities are one of the factors that influence patient satisfaction at the Pandaan Health Center.