Nugraha, Arif Bakti
Fakultas Teknologi Dan Informatika, Universitas Informatika Dan Bisnis Indonesia

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Journal : Jurnal Computech

Analysis of the Influence of Online Transportation Application Usage Using the EUCS Model in Measuring User Satisfaction in Bandung City: Case Study: InDrive Users Akbar, Imannudin; Anggraeni, Hilma; Habibi, Chairul; Nugraha, Arif Bakti
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 2 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/615a5517

Abstract

The swift advancement of technology has profoundly influenced the transportation industry, especially in digital transportation services. InDrive provides a Peer-to-Peer transportation service for passengers, wherein travel conditions are established through agreements between passengers and drivers. This study seeks to assess user happiness with the InDrive application in Bandung utilizing the End User Computing Happiness (EUCS) model. A quantitative methodology was utilized to gather data via online questionnaires from a sample of 201 active InDrive customers in Bandung who have utilized online transportation services. The hypotheses were tested using SEM-PLS analysis with SmartPLS 3.0 software. The findings indicate that four factors—content, Accuracy, Ease of Use, and Timeliness—positively and significantly affect user satisfaction. One of the five proposed hypotheses was rejected: the Format variable had no significant impact on user satisfaction, evidenced by a t-statistic of 0.701, below the t-table value of 1.972, and a p-value of 0.484, surpassing the significance threshold of 0.05. This research highlights the necessity to improve the aspects that influence user happiness. Enhancing Content, Accuracy, Usability, and Timeliness will enable InDrive to improve service quality and user experience. The minimal influence of the Format variable indicates a necessity for additional research, offering critical insights for players in the online transportation industry to enhance their services and align more closely with user expectations.
Implementation Of Information System for Shift Scheduling and Payroll Management at Mang Jana Rice Store Nugraha, Arif Bakti; Akbar, Imannudin
Jurnal Computech & Bisnis (e-journal) Vol. 18 No. 2 (2024): Jurnal Computech & Bisnis (e-Journal)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/3tb86698

Abstract

Shift planning and payroll management in small and medium-sized enterprises (SMEs) often face inefficiencies and inaccuracies due to manual processes. This research focuses on the implementation of an information system to overcome this challenge at Mang Jana Rice Shop, Bandung. The system aims to automate shift planning and payroll calculation, ensuring accuracy and operational efficiency. Using the case study method, this research involves the phases of needs analysis, design, development, testing, and implementation of the system. The resulting system integrates shift planning with payroll management, reducing payroll errors and optimizing employee scheduling. The system has been tested and evaluated, showing significant improvements in efficiency and user satisfaction. This research contributes to the digital transformation of SMEs by providing practical solutions for managing employee tasks. Further developments, such as mobile integration and advanced attendance tracking, are recommended to improve usability and functionality.