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Analisis Faktor Hambatan dalam Pelayanan di Unit Pendaftaran Rawat Jalan Terkait Metode 2M (Man dan Machine) di Puskesmas Botania Mulyana, Mulyana; Situmorang, Masriani; Monadia, Monadia
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 4 No. 2 (2025): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v4i2.1815

Abstract

This activity aims to analyze the inhibiting factors affecting outpatient registration services at Puskesmas Botania Batam, focusing on the 2M approach (Man and Machine). Observations revealed significant barriers impacting service quality, such as changes in staff scheduling, miscommunication among staff, and equipment malfunctions involving computers and queue machines. The methods used were direct observation and interviews with registration officers during field practice. Based on the findings, it is recommended to improve staff coordination and conduct regular maintenance of facilities and infrastructure to enhance service quality.
Analisis Desain Formulir Rekam Medis Elektronik Pada Dokumen Rawat Inap Di RS Awal Bros Batam Mulyana, Mulyana; Situmorang, Masriani
Jurnal Warta Dharmawangsa Vol 19, No 3 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i3.7360

Abstract

Pengaruh Rekam Medis Elektronik Terhadap Efektivitas Pelayanan Di Puskesmas Botania Batam Situmorang, Masriani; Mulyana, Mulyana; Salsabila, Salsabila
Jurnal Kesehatan Komunitas Vol 11 No 2 (2025): Jurnal Kesehatan Komunitas
Publisher : LPPM Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25311/keskom.Vol11.Iss2.2264

Abstract

The development of digital technology has driven the transformation of health services, one of which is through the implementation of Electronic Medical Records (EMR). This study aims to determine the effect of EMR use on the effectiveness of services at the Botania Batam Health Center. The study employed a quantitative descriptive method with a cross-sectional approach. The sample in this study was 32 healthcare workers who used EMR. Data were collected through questionnaires and analyzed using the chi-square test. The results showed that the use of EMR significantly increased the effectiveness of services, especially in terms of the speed of patient data searches, time efficiency, and the quality of medical documentation. However, there are still obstacles such as system disruptions and a lack of training for officers. This study concludes that the implementation of EMR has a positive effect on the effectiveness of services, and it is recommended that routine training and improvements to digital infrastructure continue to be carried out to support system optimization.
HUBUNGAN TINGKAT STRES DENGAN KETIDAKTERATURAN MENSTRUASI PADA REMAJA PUTRI DI SMAN 1 KAMPAR KIRI - Mutiara, Sherly; Situmorang, Masriani
Journal of Hospital Administration and Management (JHAM) Vol 4 No 2 (2023): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v4i2.389

Abstract

The World Health Organization (WHO) reports that out of 18 million women aged 18-55 years have menstrual cycle disorders, As for menstrual cycle disorders, the most common menstrual cycle disorder is irregular menstrual frequency of 80.7%. Basic Health Research data states that in Indonesia women aged 10-59 years who experience regular menstruation are 68% and who have irregular menstrual problems in 1 year as much as 13.7%. Irregular menstrual problems at the age of 17-29 years and the age of 30-34 years are quite a lot, which is 16.4%. The reason stated by women aged 10-59 years who have irregular menstruation due to stress and a lot of thoughts is 5.1%. Stress is known to be the causative factor of the occurrence of menstrual irregularities. The impact of menstrual irregularities is that it becomes more difficult to conceive (Infertility), then it also makes it difficult for women to find when the fertile period is and not. To determine the relationship between stress levels and menstrual irregularities in young women at SMAN 1 Kampar Kiri. This type of research is a correlation study that explains the relationship between variables. Meanwhile, the research design uses cross sectional. This research was conducted in June-July 2023 at SMAN 1 Kampar Kiri. The total sample in this study was 59 respondents with the inclusion of female students who were willing to be respondents and were not suspected of being pregnant. Irregular menstrual cycles were higher in respondents with moderate stress levels of 80%, compared to very severe stress levels of 75%, mild 57.1%, normal 29.6% and severe 25%. Meanwhile, the regular menstrual cycle was higher in respondents whose stress level was severe by 75%, compared to normal stress levels of 70.4%, mild 42.9%, severe sanga 25%, and moderate 20%. From the results of the Chi Square statistical test, a p-value of 0.029 was obtained. This shows that the p-value of < 0.05, then H1 is accepted which means that there is a significant relationship between stress levels and menstrual cycles in young women at SMAN 1 Kampar Kiri.
Analisis Kelengkapan Pengisian Rekam Medis Elektronik Di Puskesmas Botania Batam Mulyana, Mulyana; Situmorang, Masriani; Natasha, Natasha
Jurnal Warta Dharmawangsa Vol 18, No 3 (2024)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v18i3.4758

Abstract

Efektivitas Pelayanan Dengan Keberhasilan Rekam Medis Elektronik Di Rumah Sakit Ibu Anak Athaya Medika Situmorang, Masriani; Mulyana, Mulyana; Natasha, Natasha
Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI) Vol. 10 No. 1 (2025): Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda Edisi Februari
Publisher : Akademi Perekam dan Informasi Kesehatan Imelda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52943/jipiki.v10i1.1763

Abstract

Background: Athaya medika Hospital has organized Electronic Medical Records, but some health workers state that the success of Electronic Medical Records is not always in line with the improvement of service effectiveness in hospitals, Objective: To determine the relationship between the success of electronic medical records and service effectiveness and to determine the relationship between the success of electronic medical records and the quality of services at Athaya Medika Mother and Child Hospital Hospital. Method: The research method used is a quantitative descriptive method with a cross sectional approach.  This study was conducted from June to August, with a total of 60 respondents. Results: Based on the bivariate analysis test using Chi Square where the p-value is 0.042<0.05 and for the quality of service the p-value is 0.024<0.05 so it is said that there is a significant relationship between the success of Electronic Medical Records on the effectiveness of service and service quality. Conclusion: The Success of Electronic Medical Records at Athaya Medika Hospital is Included in the Good Category with a percentage with 60 respondents answering 80%.the effectiveness of the service category is very good with a percentage of 86.7% . The quality of service with the category is 71.7%. There was a significant relationship between success on service effectiveness with a p-value of 0.042 and a relationship between success and service quality with a p-value of 0,024.