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Analisis Faktor Hambatan dalam Pelayanan di Unit Pendaftaran Rawat Jalan Terkait Metode 2M (Man dan Machine) di Puskesmas Botania Mulyana, Mulyana; Situmorang, Masriani; Monadia, Monadia
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 4 No. 2 (2025): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v4i2.1815

Abstract

This activity aims to analyze the inhibiting factors affecting outpatient registration services at Puskesmas Botania Batam, focusing on the 2M approach (Man and Machine). Observations revealed significant barriers impacting service quality, such as changes in staff scheduling, miscommunication among staff, and equipment malfunctions involving computers and queue machines. The methods used were direct observation and interviews with registration officers during field practice. Based on the findings, it is recommended to improve staff coordination and conduct regular maintenance of facilities and infrastructure to enhance service quality.
Analisis Desain Formulir Rekam Medis Elektronik Pada Dokumen Rawat Inap Di RS Awal Bros Batam Mulyana, Mulyana; Situmorang, Masriani
Jurnal Warta Dharmawangsa Vol 19, No 3 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i3.7360

Abstract

Pengaruh Rekam Medis Elektronik Terhadap Efektivitas Pelayanan Di Puskesmas Botania Batam Situmorang, Masriani; Mulyana, Mulyana; Salsabila, Salsabila
Jurnal Kesehatan Komunitas Vol 11 No 2 (2025): Jurnal Kesehatan Komunitas
Publisher : LPPM Hang Tuah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25311/keskom.Vol11.Iss2.2264

Abstract

The development of digital technology has driven the transformation of health services, one of which is through the implementation of Electronic Medical Records (EMR). This study aims to determine the effect of EMR use on the effectiveness of services at the Botania Batam Health Center. The study employed a quantitative descriptive method with a cross-sectional approach. The sample in this study was 32 healthcare workers who used EMR. Data were collected through questionnaires and analyzed using the chi-square test. The results showed that the use of EMR significantly increased the effectiveness of services, especially in terms of the speed of patient data searches, time efficiency, and the quality of medical documentation. However, there are still obstacles such as system disruptions and a lack of training for officers. This study concludes that the implementation of EMR has a positive effect on the effectiveness of services, and it is recommended that routine training and improvements to digital infrastructure continue to be carried out to support system optimization.
HUBUNGAN TINGKAT STRES DENGAN KETIDAKTERATURAN MENSTRUASI PADA REMAJA PUTRI DI SMAN 1 KAMPAR KIRI - Mutiara, Sherly; Situmorang, Masriani
Journal of Hospital Administration and Management (JHAM) Vol 4 No 2 (2023): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v4i2.389

Abstract

The World Health Organization (WHO) reports that out of 18 million women aged 18-55 years have menstrual cycle disorders, As for menstrual cycle disorders, the most common menstrual cycle disorder is irregular menstrual frequency of 80.7%. Basic Health Research data states that in Indonesia women aged 10-59 years who experience regular menstruation are 68% and who have irregular menstrual problems in 1 year as much as 13.7%. Irregular menstrual problems at the age of 17-29 years and the age of 30-34 years are quite a lot, which is 16.4%. The reason stated by women aged 10-59 years who have irregular menstruation due to stress and a lot of thoughts is 5.1%. Stress is known to be the causative factor of the occurrence of menstrual irregularities. The impact of menstrual irregularities is that it becomes more difficult to conceive (Infertility), then it also makes it difficult for women to find when the fertile period is and not. To determine the relationship between stress levels and menstrual irregularities in young women at SMAN 1 Kampar Kiri. This type of research is a correlation study that explains the relationship between variables. Meanwhile, the research design uses cross sectional. This research was conducted in June-July 2023 at SMAN 1 Kampar Kiri. The total sample in this study was 59 respondents with the inclusion of female students who were willing to be respondents and were not suspected of being pregnant. Irregular menstrual cycles were higher in respondents with moderate stress levels of 80%, compared to very severe stress levels of 75%, mild 57.1%, normal 29.6% and severe 25%. Meanwhile, the regular menstrual cycle was higher in respondents whose stress level was severe by 75%, compared to normal stress levels of 70.4%, mild 42.9%, severe sanga 25%, and moderate 20%. From the results of the Chi Square statistical test, a p-value of 0.029 was obtained. This shows that the p-value of < 0.05, then H1 is accepted which means that there is a significant relationship between stress levels and menstrual cycles in young women at SMAN 1 Kampar Kiri.
Analisis Kelengkapan Pengisian Rekam Medis Elektronik Di Puskesmas Botania Batam Mulyana, Mulyana; Situmorang, Masriani; Natasha, Natasha
Jurnal Warta Dharmawangsa Vol 18, No 3 (2024)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v18i3.4758

Abstract

Efektivitas Pelayanan Dengan Keberhasilan Rekam Medis Elektronik Di Rumah Sakit Ibu Anak Athaya Medika Situmorang, Masriani; Mulyana, Mulyana; Natasha, Natasha
Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI) Vol. 10 No. 1 (2025): Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda Edisi Februari
Publisher : Akademi Perekam dan Informasi Kesehatan Imelda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52943/jipiki.v10i1.1763

Abstract

Background: Athaya medika Hospital has organized Electronic Medical Records, but some health workers state that the success of Electronic Medical Records is not always in line with the improvement of service effectiveness in hospitals, Objective: To determine the relationship between the success of electronic medical records and service effectiveness and to determine the relationship between the success of electronic medical records and the quality of services at Athaya Medika Mother and Child Hospital Hospital. Method: The research method used is a quantitative descriptive method with a cross sectional approach.  This study was conducted from June to August, with a total of 60 respondents. Results: Based on the bivariate analysis test using Chi Square where the p-value is 0.042<0.05 and for the quality of service the p-value is 0.024<0.05 so it is said that there is a significant relationship between the success of Electronic Medical Records on the effectiveness of service and service quality. Conclusion: The Success of Electronic Medical Records at Athaya Medika Hospital is Included in the Good Category with a percentage with 60 respondents answering 80%.the effectiveness of the service category is very good with a percentage of 86.7% . The quality of service with the category is 71.7%. There was a significant relationship between success on service effectiveness with a p-value of 0.042 and a relationship between success and service quality with a p-value of 0,024. 
Peningkatan Literasi Kesehatan Jemaat Gereja Melalui Pencatatan Kesehatan Digital Terintegrasi Satu Sehat Situmorang, Masriani; Mulyana, Mulyana; Zhahara, Jihhan Naailah
Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat) Vol 6 No 1 (2026): Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat)
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakamitra.v6i1.1559

Abstract

Permasalahan kesehatan pada komunitas jemaat gereja ditandai oleh rendahnya literasi kesehatan dan belum adanya pencatatan kesehatan yang terstruktur, sehingga berpotensi menghambat deteksi dini penyakit tidak menular (PTM). Program pengabdian masyarakat ini bertujuan meningkatkan literasi kesehatan jemaat melalui penerapan pencatatan kesehatan digital yang terintegrasi dengan platform nasional SATU SEHAT. Metode yang digunakan adalah pendekatan partisipatif berbasis komunitas keagamaan melalui tahapan sosialisasi, pelatihan pencatatan kesehatan digital, edukasi pencegahan PTM, serta pendampingan oleh kader kesehatan gereja. Evaluasi dilakukan menggunakan pre-test dan post-test pengetahuan serta observasi kemampuan pencatatan digital. Hasil kegiatan menunjukkan peningkatan skor pengetahuan kesehatan jemaat dan kemampuan peserta dalam melakukan pencatatan data kesehatan secara digital, dengan mayoritas peserta mampu menginput data tekanan darah dan berat badan secara mandiri. Meskipun demikian, kelompok lansia masih memerlukan pendampingan berkelanjutan. Kegiatan ini membuktikan bahwa komunitas keagamaan merupakan media efektif untuk meningkatkan literasi kesehatan dan mendukung implementasi transformasi digital kesehatan di tingkat masyarakat.
EFISIENSI PENGGUNAAN TEMPAT TIDUR PADA PELAYANAN RAWAT INAP TAHUN 2024 DI RUMAH SAKIT AWAL BROS GAJAH MADA TANGGAL 20 JANUARI S/D 05 FEBRUARI 2025 Mirawati, Dian; SITUMORANG, MASRIANI; Dr.Mulyana, SKM., M.Kes; ERWINDA, TASYA AULIA; DELIA ALTESA PUTRI; SULIS OKTA ANGGERAINI
Journal of Hospital Administration and Management (JHAM) Vol 6 No 2 (2025): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v6i2.811

Abstract

Hospital bed utilization efficiency is an essential indicator used to assess the performance and service quality of inpatient care. This study evaluates the efficiency of bed use at Awal Bros Gajah Mada Hospital in 2024 using the Barber Johnson method, which incorporates four core indicators: Bed Occupancy Rate (BOR), Average Length of Stay (AvLOS), Turn Over Interval (TOI), and Bed Turn Over (BTO). Data were obtained from inpatient daily census reports, totaling 57,729 hospitalization days, 261 available beds, and 19,432 discharged patients. Results showed that AvLOS, TOI, and BTO met the ideal standards of Barber Johnson, while BOR remained below the optimal range. The analysis also identified incomplete daily census documentation as the main constraint in producing accurate indicators. Factors contributing to census inaccuracy included high nurse workload and limited understanding of reporting procedures. This study concludes that although most indicators reflect efficient bed utilization, improvements in BOR and census accuracy are still required to optimize hospital resource management.
IMPLEMENTASI DIGITALISASI REKAM MEDIS UNTUK MENDUKUNG REKAM MEDIS ELEKTRONIK Mulyana; Situmorang, Masriani; Wulandari, Siti
JOURNAL OF SUSTAINABLE COMMUNITY SERVICE Vol. 1 No. 4 (2021): SEPTEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jscs.v1i4.431

Abstract

The development of the digital era has highlighted the importance of integrating routine and high-quality data as part of the digital transformation process. One crucial data component that needs to be maintained is the Electronic Medical Record (EMR). Puskesmas Baloi Permai is currently piloting the implementation of EMR and requires technical assistance in digitizing paper-based medical records into electronic form. Digitization is necessary to ensure the continuity of patients' medical history information. This effort aims to support the successful implementation of EMR at Puskesmas Baloi Permai. Solutions are implemented to address the partner's challenges through training and the transfer of knowledge and technology. Training activities involve counseling and demonstrations. The knowledge and technology transfer in Puskesmas Baloi Permai entails introducing new methods and technologies for digitizing medical records and replacing outdated practices. The activities are divided into two stages: initially, a presentation is given on the procedures for digitizing electronic medical records, followed by discussions on the digitization process. To ensure the success of medical record digitization, demonstrations are conducted, including sorting the medical record forms to be scanned, simulating the scanning process, saving files for easy identification, and importing image files into the EMR system through appropriate media.
FAKTOR-FAKTOR PENYEBAB KETIDAKLENGKAPAN PENGINPUTAN KODIFIKASI PADA KASUS RAWAT JALAN DI RSUD RAJA AHMAD TABIB MENGGUNAKAN METODE DIAGRAM FISHBONE Mulyana; Situmorang, Masriani; Rahmawati
JOURNAL OF SUSTAINABLE COMMUNITY SERVICE Vol. 4 No. 1 (2023): DECEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jscs.v4i1.520

Abstract

Community service at Raja Ahmad Tabib Regional General Hospital from August 14 to August 26, 2023 aims to improve the efficiency and accuracy of inputting outpatient data. This activity focused on socialization to health workers to better understand the constraints in the Raja Ahmad Tabib Regional General Hospital Management System Application. The results of observations and interviews showed several factors causing the problem. First, the number of coder personnel has not met the standard, causing data entry to be not optimal. Second, SOPs related to inputting outpatient data need to be more specific so that the process is more uniform. The literature study also shows the need for integration of information management systems to facilitate staff, but there is a gap between INA-CBGs and SIMRS at Raja Ahmad Tabib Hospital. Another problem is related to the incomplete medical record files of BPJS patients, where accident information is less specific. Emergency department assessments and history taking also did not always reflect the details of the accident. Financial constraints are the main obstacle, limiting the addition of personnel and updating the information management system which still uses a desktop. With limited budgets, resolving issues related to staffing, methods, and system integration is difficult. Special attention is needed to ensure that outpatient information management becomes more efficient and accurate.