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THE EFFECTS OF COORDINATION ON PUBLIC SERVICE QUALITY AT THE OFFICE OF ARCHIVES AND LIBRARY OF SUMEDANG REGENCY Hermayanty, Irma
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 5, No 3 (2021): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v5i3.4015

Abstract

This study aims to determine the effects of Coordination on the Public Service Quality at the Office of Archives and Library of Sumedang Regency and to determine the relationship between Coordination and Public Services Quality at the Office of Archives and Library of Sumedang Regency. The method used in this study is a quantitative research method to test the predetermined hypothesis. In this study, researchers used inferential descriptive data analysis techniques to describe the collected data as it is by making general conclusions. The sampling technique used in this study is a saturated sampling technique with a population of 70 people to obtain a sample size of 70 respondents.Based on the results of the study, it can be illustrated that the coordination at the Office of Archives and Library of Sumedang Regency is sufficient, reaching 67.80%, and the Public Service Quality at the Office of Archives and Library of Sumedang Regency reaches 65.70%, and this figure is categorized as sufficient. The correlation between coordination and public service quality at the Office of Archives and Library of Sumedang Regency with a correlation coefficient of 0.52 is in the medium category. Meanwhile, the effect of coordination public service quality at the Office of Archives and Library of Sumedang Regency reached 27%, while the remaining 73% was affected by unexamined factors called the epsilon factor.
The Effectiveness of the Simpati Program in Preventing Stunting: A Digital Solution for a Healthy Generation in Sumedang Regency Sulastri, Lalas; Hermayanty, Irma
Publica: Jurnal Pemikiran Administrasi Negara Vol. 17 No. 2 (2025): Publica
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v17i2.46969

Abstract

This study aims to analyze the effectiveness of the SIMPATI application as a digital innovation for stunting prevention in Sumedang Regency using a qualitative case study approach. The evaluation adopts Wirawan’s policy evaluation framework, covering three key dimensions: process, benefit, and impact. Data were collected through in-depth interviews, participatory field observations, and documentation involving health workers, posyandu cadres, mothers of toddlers, and local government officials. The findings show that SIMPATI contributes positively to real-time child nutrition monitoring, increases mothers’ participation in posyandu, and improves the accuracy and speed of data recording and service delivery. From a process perspective, SIMPATI supports better coordination among stakeholders despite infrastructure and digital literacy challenges. From a benefit perspective, it facilitates health awareness, improves user experience, and enhances data access. From an impact perspective, the program has led to increased maternal engagement and a decline in the number of children at risk of stunting over six months. However, issues such as limited infrastructure and human resource readiness remain obstacles to long-term sustainability. The study recommends enhancing digital infrastructure, conducting regular training, and strengthening multi-sectoral collaboration to ensure the successful scaling of SIMPATI as a national stunting prevention model.
OPTIMALISASI KINERJA PEGAWAI DI BIDANG BINAMARGA PADA DINAS PEKERJAAN UMUM DAN TATA RUANG KABUPATEN SUMEDANG Hermayanty, Irma; Purnama, Acep; Ikhsan, Muhammad; Nuraini, Nica; Nurdini
JRPA - Journal of Regional Public Administration Vol. 9 No. 2 (2024): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to find out how the optimization of employee performance in the Bina Marga field at the Sumedang Regency Public Works and Spatial Planning Office, obstacles in optimizing employee performance, and efforts to improve performance optimization. The method used in preparing this research report is descriptive qualitative method. The sampling technique used was purposive sampling, with 3 research informants: Head of Division, Functional Officer, and General Functional. Data collection techniques through literature studies and field studies. In analyzing the data used the Miles and Huberman model with steps: data reduction, data presentation, conclution drawing/verification, and triangulation. Based on the results of the study, it shows that the optimization of work in the Highways Division is quite good as seen from the optimal 4 dimensions that have found the results, namely, work quality, ability, initiative, and communication but there is one dimension that is less than optimal, namely accuracy of work. The results show that in the dimension of work accuracy in improving the optimization of employee performance, several indicators of research findings are not optimal, namely the timeliness of work is not optimal, the accuracy of completing tasks is not optimal, and working hours are over time where work in one day is not completed properly so that overtime is needed. The obstacles in optimizing performance based on the results of the study include in terms of individual factors, namely the high workload of employees. Organizational factors are the removal of sections in the organizational structure in the Bina Marga field. Environmental factors that hinder are the lack of facilities and infrastructure and the use of technology that is not optimal. The efforts made are by planning starting from employee development, providing training to employees to improve performance. provide motivation, clarify the objectives of the work given. facilitate communication within the organization and individually with employees such as optimizing communication tools that support work.