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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Nugroho, Galih Ghanesa Cakra
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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ANALISIS KUALITAS PELAYANAN NASABAH DENGAM METODE SERVQUAL, IPA, POTENTIAL GAIN IN CUSTOMER VALUE (PGCV) DI BANK MANDIRI KANTOR CABANG WAHID HASYIM MALANG Nugroho, Galih Ghanesa Cakra; Tama, Ishardita Pambudi
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 6, No 11 (2018)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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ika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui email ghanesa.cakra@gmail.com, kangdith@ub.ac.id.
Co-Authors Ishardita Pambudi Tama