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Mas'amah, Mas'amah
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Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Public Health Social Sciences

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The Influence of Perception Factors, Situation Factors and In-Object Factors on the Quality of Educational Services at SMP Negeri 17 Kota Kupang ARISKA, Vivi Evyanti; DJAHA, Ajis Salim Adang; MAS'AMAH, Mas'amah
Journal of Tourism Economics and Policy Vol. 3 No. 2 (2023): Journal of Tourism Economics and Policy (April - June 2023)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v3i2.615

Abstract

Mathematics is a very important subject. Various schools show that the importance of mathematics lessons is not matched by students' absorption of the material, so that the results of learning mathematics for most students in Indonesia are not optimal, as happened at SMP Negeri 17 Kota Kupang. Limited facilities and infrastructure in schools have an impact on the learning process and student perceptions of the quality of service in schools, especially student perceptions on the service quality of mathematics teachers at SMP Negeri 17 Kota Kupang. The purpose of this study was to analyze the influence of perception factors, situational factors, and internal factors on the quality of education services by mathematics teachers at SMP Negeri 17 Kota Kupang. The population in this study were all 8th and 9th grade students at SMP Negeri 17 Kota Kupang, totaling 126 students. Number of samples in this study amounted to 56 students who were taken using a stratified random sampling technique. This research includes the type of associative research using a quantitative approach (positivistic). The research instrument used was a questionnaire with 25 statement items. Based on the data analysis of the results of the study, the perception factor (X1), situation factor (X2), factor in the object (X3) on the quality of teacher service (Y), shows an Adjusted R 2 (Adjusted R Square) value of 0.266 (26.6%) ) implies that the influence of perceiving factors (X1), situational factors (X2), factors in objects (X3) on the quality of teacher service (Y), is 26.6%
Komunikasi Pendidikan melalui Pemanfaatan Media Pembelajaran Daring pada Masa Pandemi COVID-19 di Universitas Nusa Cendana Mas'amah, Mas'amah; Nafie, Juan A; Leuape, Emanuel S; Adu, Apris A
Jurnal Ilmu Komunikasi Vol 21 No 2 (2023): Agustus 2023
Publisher : Univeritas Pembangunan Nasional "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/jik.v21i2.7647

Abstract

Pandemi COVID-19 memaksa Universitas Nusa Cendana (Undana) memberhentikan pembelajaran tatap muka dan menggantinya dengan pembelajaran daring. Penelitian ini bertujuan untuk menyelidiki pelaksanaan komunikasi pendidikan melalui pengembangan media pembelajaran daring pada masa pandemi COVID-19 di Undana. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Teknik pengumpulandata dilakukan dengan teknik wawancara mendalam bersama 48 orang, dengan rincian 11 dosen mewakili masing-masing fakultas dan 37 orang mewakili mahasiswa selanjutnya data yang terkumpul dianalisis menggunakan teknik analisis data model interaktif. Hasil penelitian menemukan bahwa media komunikasi pendidikan pada masa pandemi COVID-19 di Undana adalah aplikasi Google Meet, Zoom, Whatsapp, Telegram, Google Classroom karena lebih mudah dioperasikan dibanding e-learning Undana sebagai mediakomunikasi internal kampus. Penggunaan ragam aplikasi sebagai media pembelajaran di Undana menambah kerumitan proses belajar. Minimnya antusiasme mahasiswa, pemahaman dosen terhadap media pembelajaran serta belum meratanya akses jaringan internet di Provinsi NTT juga menjadi kendala tersendiri sehingga belum sejalan dengan pengimplementasian kurikulum “Merdeka Belajar Kampus Merdeka”. Penelitian inimemberikan kontribusi tentang komunikasi pendidikan melalui pengembangan media pembelajaran daring pada masa pandemi COVID-19 serta sebagai masukan bagi pembuat kebijakan di universitas terkait efektivitas pemanfaatan aplikasi e-learning sebagai sarana komunikasi pendidikan di Undana.
Co-Authors Adu, Apris A ARISKA, Vivi Evyanti Djaha, Ajis Salim Adang Leuape, Emanuel S Nafie, Juan A