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Reformasi Birokrasi Di Badan Pusat Statistik Kota Palembang Wahyuli, Yofitri Heny; Sukhaidi, Sukhaidi; Sari, Dian Novita Fajar; Anggleni, Andela
JPAP: Jurnal Penelitian Administrasi Publik Vol 8 No 1 (2022): Jurnal Penelitian Administrasi Publik (JPAP)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v8i1.5710

Abstract

This research is a policy study that discusses the efforts of the Central Statistics Agency for the City of Palembang in implementing bureaucratic reform. Based on the results of this study, the results of research and discussion show that this study aims to analyze the implementation of Presidential Regulation Number 81 of 2010 concerning Bureaucratic Reform at the Palembang City BPS Office, and to gain an understanding of the meaning of Bureaucratic Reform for Palembang City BPS office employees. This research method is qualitative. Primary data were collected through observation and interviews, while secondary data were obtained from documentation and literature studies that were relevant to the research object. The parameters measured are based on the implementation model of bureaucratic reform from aspects that include aspects of the institution (organization), management and human resources of the apparatus. In its implementation, it still encounters various kinds of obstacles, the main obstacles are the coordination of the Palembang City BPS Technical Team is still not at the Palembang City BPS itself but is in other agencies. The process of bureaucratic reform is certainly still far from what is expected by the community. BPS Palembang City is expected to be able to solve the problems that have caused the creation of an effective and efficient government. In the end, this research shows that the implementation of bureaucratic reform at BPS Palembang City requires a more effective and efficient control and incentive system.
SOSIALISASI DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI KECAMATAN CAMBAI KOTA PRABUMULIH PROVINSI SUMATERA SELATAN Anggleni, Andela
Jurnal Semarak Mengabdi Vol 3 No 2 (2024): Juli
Publisher : STIA Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56135/jsm.v3i2.177

Abstract

The title of this service is Socialization in Improving the Quality of Public Services in Cambai District, Prabumulih City, South Sumatra Province. This service primarily aims to discuss and explain matters relating to Improving the Quality of Public Services in Cambai District, Prabumulih City, South Sumatra Province. The aim of this service is so that the public can know about improving the quality of public services. The results of the service show that improving the quality of public services has been implemented for village officials and religious, community leaders and youth leaders in Cambai District, Prabumulih City, South Sumatra Province. Thus, there is a significant relationship between improving the quality of public services and the effectiveness of carrying out tasks at the Cambai sub-district office, Prabumulih City, South Sumatra Province. To optimize this, it is necessary to add facilities such as adequate computer printers, internet networks and human resources who are trained according to needs, and personnel (HR) need to be given training and socialization to the community is also very much needed.
PERAN APARAT KELURAHAN DALAM PEMBERDAYAAN MASYARAKAT KELURAHAN TALANG SEMUT KOTA PALEMBANG Anggleni, Andela
Jurnal Paradigma Vol 13, No 2 (2024): JURNAL PARADIGMA
Publisher : Magister Administrasi Publik FISIP Universitas Mulawarman

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Abstract

There are officials who are lazy because of the lack of awareness of Talang Semut Village officials in community empowerment. There is a significant gap between expectations and reality in the involvement and support of Villages officials. This study aims to analyze the role of the Talang Semut Village apparatus in the implementation of community empowerment in Kedaung Village. This research uses a descriptive method with a qualitative approach. Data collection techniques used in research are observation, interviews and documentation. This study was analyzed using Soekanto's role theory (2012: 213), namely roles include norms associated with a person's position or place in society; behavior carried out by individuals in society as an organization; and individual behavior that is important to the social structure of society. The results of the study found that the Talang Semut Village apparatus played a role in community empowerment, seen from the three indicators, namely the norms of the Talang Semut Village apparatus which became the basis for community empowerment, namely openness and transparency, justice and equality, active community participation, sustainability and responsibility, collaboration and partnership and responsive to community needs. These norms have been successfully implemented and used as a benchmark in implementing the role of apparatus in community empowerment. The behavior of Talang Semut Villages officials has been successful in empowering the community, although it is considered weak because no data has been found to support arguments. However, efforts to increase community participation, identification of problems and needs, program planning, program implementation, as well as evaluation and monitoring carried out by village officials have had a positive impact and empowered the community effectively. The important behavior of individuals in the social structure of society has been successful which is reflected in the positive impact felt by the community. Communities experience increased access to public services, improved quality of life, increased participation in decision-making, and increased involvement in social and economic activities.