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All Journal Dinamika TARBAWI: Journal on Islamic Education Jurnal Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan Ta'allum: Jurnal Pendidikan Islam
Indarti, Luluk
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Religion Education Social Sciences Other

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CUSTOMER RELATIONSHIP MANAGEMENT (CRM) JASA PENDIDIKAN ISLAM TRANSFORMATIF DI MADRASAH IBTIDAIYAH EL-RAHMAH KOTA SURABAYA Syamsuddin, Haris; Indarti, Luluk; Syaifullah, Achmad Faisol
TARBAWI:Journal on Islamic Education Vol 7, No 1: April 2023
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/tarbawi.v1i1.2976

Abstract

AbstractCustomer Relationship Management (CRM) is a communication strategy that places educational institutions or service providers as subjects and consumers or students with guardians as users of educational institution services as objects. In this context, information and communication technology becomes an important part of the management process. One of them is improving services with the concept of Customer Relationship Management (CRM). This study uses a descriptive qualitative approach with a case study design. The results of this study are that the implementation of Customer Relationship Management (CRM) is carried out by building awareness of the importance of education, especially reciting the Koran through regular meetings with guardians of students and a personal approach with guardians of students, building good cooperation with guardians of students, government and private institutions, utilizing social media (Wa groups, Instagram, Facebook, Youtube and Website) to provide information and as a medium of communication between madrasahs and the community, especially guardians of students.
Dimensi-dimensi Kepemimpinan Transformatif Pendidikan Islam Indarti, Luluk
Ta'allum: Jurnal Pendidikan Islam Vol 5 No 1 (2017)
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan (FTIK) UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/taalum.2017.5.1.21-36

Abstract

Reaveling the marginalize of Islamic education, the developing proces of Islam education organization must be upheld. In this case the science of management is needed. Managing educational institutions of Islam means the process of institutional restructuring of Islamic education involving the human resources and non-human to raise a purpose of islam education efectively and efisienly. Talking about human resource management, the leadership becomes important factor to be used as a reference in institutional development. Transformative leadership can be an alternative method to lead an Islam education institution. Therefore, here where the function of the dimensions of the role of the concept is expected to provide a major influence in the leadership in Islamic Education Institution.
STRATEGI PEMBELAJARAN KIAI DALAM MEMBENTUK KARAKTER JUJUR DAN DISIPLIN SANTRI Haryanti, Nik; Indarti, Luluk
Ta'allum: Jurnal Pendidikan Islam Vol 10 No 1 (2022)
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan (FTIK) UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/taalum.2022.10.1.121-136

Abstract

Penelitian ini dilatarbelakangi oleh fakta yang terjadi kiai harus mempunyai strategi untuk pembentukan karakter santri. Strategi dalam pembentukan karakter merupakan salah satu metode pendidikan nilai yang komprehensif. Pembelajaran dalam pembentukan karakter santri sudah mulai mengenai dimana santri sudah mempunyai rasa kepedulian terhadap sesama santri yang terwujud dengan saling membantu, mempunyai sifat jujur jika memang melanggar mengakui saja dan siap mendapatkan hukuman. Metode pendekatan penelitian kualitatif. Teknik pengumpulan datanya adalah observasi partisipan, wawancara atau interview mendalam, dan dokumentasi. Teknik analisis data yang digunakan adalah menganalisis data dilakukan dalam dua tahap, yaitu: (1) analisis data kasus individu, dan (2) analisis data lintas situs. Hasil penelitiannya adalah: Strategi pembelajaran kyai dalam membentuk karakter jujur santri di Pondok Pesantren Panggung Tulungagung dan Pondok Pesantren Hidayatul Mubtadiin Ngunut Tulungagung dilakukan dengan jalan: a) kyai memberikan kesadaran etika dengan mengajarkannya sebagaimana yang dalam kitab menuntun para santri untuk berkata benar, pengetahuan tentang etika berkata benar bahkan diajarkan mengendalikan diri. b) kyai mengajarkan pada santri untuk jujur dalam perkataan. c) Kyai memberikan pengarahan untuk membiasakan diri untuk berhenti berbohong.
KEPEMIMPINAN PENENTU KEBERHASILAN PENDIDIKAN: PERAN KEPALA INSTITUSI SELAMA PANDEMI COVID-19 Indarti, Luluk
Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan Vol 21 No 01 (2021): Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan
Publisher : LP2M UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/dinamika.2021.21.01.203-219

Abstract

The study aims to examine more deeply the leadership of the head of the institution in education to deal with the COVID-19 pandemic situation. Educational institution leadership plays an important role in creating an enabling environment for teachers, students and their families to continue to connect and learn during the COVID pandemic, both at school and at home. This research is a qualitative one using a phenomenological approach. Phenomenology is a qualitative research approach that focuses on the similarity of life experiences in certain groups. The results of the study show that the learning model developed by the institution's leadership is an effort to carry out learning that leads to adapting conditions and carrying out education according to needs. The existence of a pandemic is not an easy type of problem and must be handled properly and requires relevant data. The mobilization of resources carried out by institutional leaders in education has proven to be very important to ensure quality education for all people during the Covid-19 recovery period and beyond.
KEPEMIMPINAN PENENTU KEBERHASILAN PENDIDIKAN: PERAN KEPALA INSTITUSI SELAMA PANDEMI COVID-19 Indarti, Luluk
Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan Vol 21 No 01 (2021): Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan
Publisher : LP2M UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/dinamika.2021.21.01.203-219

Abstract

The study aims to examine more deeply the leadership of the head of the institution in education to deal with the COVID-19 pandemic situation. Educational institution leadership plays an important role in creating an enabling environment for teachers, students and their families to continue to connect and learn during the COVID pandemic, both at school and at home. This research is a qualitative one using a phenomenological approach. Phenomenology is a qualitative research approach that focuses on the similarity of life experiences in certain groups. The results of the study show that the learning model developed by the institution's leadership is an effort to carry out learning that leads to adapting conditions and carrying out education according to needs. The existence of a pandemic is not an easy type of problem and must be handled properly and requires relevant data. The mobilization of resources carried out by institutional leaders in education has proven to be very important to ensure quality education for all people during the Covid-19 recovery period and beyond.
Co-Authors Nik Haryanti Syaifullah, Achmad Faisol Syamsuddin, Haris