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All Journal Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Journal of Information Systems and Informatics Journal of Advanced in Information and Industrial Technology (JAIIT) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Journal of Comprehensive Science Jurnal Ilmiah Teknologi dan Komputer (JITTER)
Susila, Anak Agung Ngurah Hary
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science

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Perancangan Chatbot Hotel dengan Model Natural Language Processing Chatbot dan Button Based Chatbot Kusnanda, I Gede Ryoga; Sukarsa, I Made; Susila, Anak Agung Ngurah Hary
JITTER : Jurnal Ilmiah Teknologi dan Komputer Vol 3 No 1 (2022): JITTER, Vol.3, No.1, April 2022
Publisher : Program Studi Teknologi Informasi, Fakultas Teknik, Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (969.436 KB) | DOI: 10.24843/JTRTI.2022.v03.i01.p06

Abstract

Teknologi chatbot sudah mulai diterapkan pada berbagai sektor, termasuk sektor hotel. Kehadiran chatbot sangat membantu dalam ketepatan dan ketepatan penyampaian informasi. Namun, chatbot yang diterapkan pada sektor ini fiturnya kurang lengkap dan balasannya hanya dalam bentuk teks. Oleh karena itu, perlu adanya chatbot hotel yang mampu memberikan informasi dalam bentuk media lain yang lebih informatif. Chatbot hotel yang dirancang pada penelitian ini menggunakan tools Dialogflow, dan disematkan pada aplikasi Messenger. Chatbot hotel memiliki fitur informasi, navigasi, telepon, galley slide, card, dan telepon. Button-Based Chatbot dan Natural Language Processing Chatbot adalah dua model yang digunakan pada chatbot, sehingga chatbot dapat menerima dua jenis input. Metode Black-Box testing digunakan pada pengujian ketepatan respon chatbot, dan berdasarkan hasil pengujian tersebut, chatbot mampu merespon semua input dari pengguna dengan benar. Chatbot mampu memberikan jawaban tepat meskipun terdapat typo karena adanya penerapan Natural Language Processing.
Perancangan Enterprise Architecture Menggunakan TOGAF Architecture Development Method pada Kantor Pertanahan Nasional Kabupaten Badung Yustisia, Putu Visvani; Bayupati, I Putu Agung; Susila, Anak Agung Ngurah Hary
JITTER : Jurnal Ilmiah Teknologi dan Komputer Vol 3 No 1 (2022): JITTER, Vol.3, No.1, April 2022
Publisher : Program Studi Teknologi Informasi, Fakultas Teknik, Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (641.304 KB) | DOI: 10.24843/JTRTI.2022.v03.i01.p12

Abstract

Rancangan enterprises architectures dilaksanakan dalam peningkatan kegiatan operasi serta layanan dari institusi pemerintah kemudian membuat keselarasan dari informas serta bisnis. BPN Kabupaten Badung memiliki wewenang melakukan aktivitas di sector urusan tanah. Audit memperdayakan TOGAF ADM bisa mempermudah untuk penemuan masalah dan penyelesaiannya. Studi memiliki tujuaan dalam membuat rancangan enterprises architectures di sistematik informasi serta layanan publik dengan kerangka TOGAF ADM. Hasil dalam bentuk cetak biru enterprises architectures layanan pertanahan BPN Badung, menambahkan aplikasi Pelayanan Pertanahan serta Pengaduan Masyarakat dalam menyokokong aktivitas kerja di BPN Badung.
Analisis dan Implementasi Strategi E-Marketing Berbasis Metode SOSTAC pada Perusahaan XYZ PRAWIRA, I WAYAN KARANG YUDHA; SUKARSA, I MADE; SUSILA, ANAK AGUNG NGURAH HARY
JITTER : Jurnal Ilmiah Teknologi dan Komputer Vol 2 No 3 (2021): JITTER, Vol.2, No.3, December 2021
Publisher : Program Studi Teknologi Informasi, Fakultas Teknik, Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (493.579 KB) | DOI: 10.24843/JTRTI.2021.v02.i03.p22

Abstract

Pelanggan merupakan elemen penting bagi perkembangan sebuah perusahaan. Perusahaan harus mampu menjaga kesetiaan pelanggan lama juga mendapat pelanggan baru, dimana kegiatan ini dikenal sebagai kegiatan pemasaran. Pemasaran merupakan ujung tombak perusahaan untuk melakukan promosi, memperluas pasar, meningkatkan jumlah pelanggan baru, meningkatkan jumlah penjualan, serta mempertahankan loyalitas pelanggan lama. Dengan memanfaatkan teknologi informasi, aktivitas pemasaran akan memiliki keunggulan dalam menghubungkan bisnis secara langsung dengan konsumen akhir secara tepat waktu, biaya rendah, dan dapat memperkuat brand emage perusahaan. Penelitian ini bertujuan untuk melakukan analisa dan menyusun strategi e-marketing bagi Perusahaan XYZ. Metode SOSTAC ialah metode yang dipakai dalam penelitian ini. Hasil dari penelitian ini merupakan penerapan strategi e-marketing bagi Perusahaan XYZ untuk dapat meningkatkan pemasaran perusahaan dan meningkatkan penjualani pada Perusahaan XYZ. Customer is regarded as the most significant element for the development of the company. The company should keep the customers loyal and attract new customers; in other words, the most suitable term is marketing. Marketing is the most significant factor in company in promoting, expanding scope of market, increasing the number of new customers, and increasing sales, and keep the current customers loyal. With utilise technology of information, marketing would be considered excellent at directly connecting business to the customers on time, and low cost, and can strengthen the company's brand image. The purpose of this study is to analyzing and arranging e-marketing strategy for XYZ company. The method of SOSTAC was applied in this study. The results of this study is a strategy at e-marketing for the company of XYZ; therefore, marketing and sales activity of the company could be maintained.
Komparasi Peraturan SPBE (PermenPANRB No. 5 Tahun 2018 dengan PermenPANRB No. 59 Tahun 2020) Mahayasih, Ni Putu Putri Chintyadewi; Sukarsa, I Made; Susila, Anak Agung Ngurah Hary
JITTER : Jurnal Ilmiah Teknologi dan Komputer Vol 3 No 1 (2022): JITTER, Vol.3, No.1, April 2022
Publisher : Program Studi Teknologi Informasi, Fakultas Teknik, Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (188.933 KB) | DOI: 10.24843/JTRTI.2022.v03.i01.p09

Abstract

Penelitian ini bertujuan untuk mengetahui komparasi perbandingan antara PermenPANRB No. 5 Tahun 2018 dengan PermenPANRB No. 59 Tahun 2020. Penelitian mengacu pada perbedaaan indikator yang dibahas yakni jika dalam PermenPAN No. 5 Tahun 2018 terdapat 35 indikator yang dibahas lain dengan PermenPAN No. 59 Tahun 2020 dimana terdapat 47 Indikator baru. Hasil komparasi menunjukkan terdapat beberapa perbedaan yang signifikan antara PermenPAN No. 5 Tahun 2018 dengan PermenPAN No. 59 Tahun 2020 yakni meliputi tingkat penjelasan dari isi pemantauan dan juga evaluasi pada PermenPAN No. 59 Tahun 2020 lebih mendetail, tahapan yang dilaksanakan pada PermenPAN No. 59 juga lebih diperjelas dimana terdapat 5 tahapan, jumlah indikator yang dibahas dalam PermenPAN No. 59 Tahun 2020 juga lebih banyak yakni berjumlah 47 indikator dibandingkan dengan PermenPAN No. 5 Tahun 2018 yang hanya berjumlah 35 indikator. Tujuan yang dipaparkan dalam PermenPAN No. 59 jauh lebih detail dan lebih diperjelas lagi. Berdasarkan evaluasi terhadap 47aindikator, 8aaspek, dan 4adomain, diperoleh skor denganapredikat “Sangat Baik”. Hasil dari komparasi antara PermenPAN No. 5 Tahun 2018 dengan PermenPAN No. 59 Tahun 2020 menunjukkan sebuah hasil dimana pada PermenPAN No. 5 TAhun 2018 dinilai kurang efektif untuk dijadikan pedoman di tahun atau waktu sekarang sedangkan untuk PermenPAN No. 59 Tahun 2020 dinilai sangat baik atau sesuai jika diterapkan di tahun atau waktu sekarang.
Rancang Bangun Sistem Informasi Manajemen Pengelolaan Kendaraan Dinas Kusuma Putra, I Made Dwika; Wibawa, Kadek Suar; Susila, Anak Agung Ngurah Hary
JITTER : Jurnal Ilmiah Teknologi dan Komputer Vol 3 No 3 (2022): JITTER, Vol.3, No.3, December 2022
Publisher : Program Studi Teknologi Informasi, Fakultas Teknik, Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (933.842 KB) | DOI: 10.24843/JTRTI.2022.v03.i03.p06

Abstract

Penduduk di Negara Indonesia dalam berkendara mayoritas akan menggunakan kendaraan pribadi ataupun kendaraan umum yang tersedia. Hal yang sangat memanfaatkan sebuah kendaraan atau transportasi darat yaitu sebuah perusahaan atau instansi pemerintahan seperti instansi pemerintahan XYZ. Kendaraan dinas digunakan untuk membantu pegawai untuk melaksanakan pekerjaannya. Proses penggunaan dan penanggung jawaban kendaraan dinas banyak menggunakan cara manual dan proses persetujuan masih menggunakan cara manual dengan memberikan berkas secara langsung yang membuat proses tersebut membutuhkan waktu yang lama. Pendataan pemeliharaan kendaraan dan pemakaian kendaraan dinas akan lebih mudah didapatkan menggunakan sistem. Metode yang digunakan yaitu SDLC (Software Development Cycle). Hasil rancang bangun sistem ini yaitu website dan aplikasi Android. Hasil pada website yaitu administrator mengelola data pegawai, kendaraan, berita acara kendaraan, surat tanggung jawab, pemeliharaan kendaraan, surat perintah tugas. Hasil dari aplikasi Android yaitu membuat surat pemeliharaan kendaraan, surat perintah tugas, dan verifikasi keseluruhan surat berita acara kendaraan, surat tanggung jawab, pemeliharaan kendaraan, surat perintah tugas.
Design and Development of Web-Based E-CRM (Electronic Customer Relationship Management) at Bali Tangi Zoltan, Daniel Syah Reza; Susila, Anak Agung Ngurah Hary; Githa, Dwi Putra
Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Vol 12 No 1 (2024): Vol. 12, No. 1, April 2024
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JIM.2024.v12.i01.p03

Abstract

Bali Tangi is a company engaged in body care and beauty. Bali Tangi strives to enhance customer satisfaction in selling skincare and beauty products in the face of increasing business competition. The aim of this research is to design and develop a web-based E-CRM application to help the company strengthen customer relationships and improve customer satisfaction. The research method used consists of stages of problem and needs identification, literature study, analysis of CRM phases and business processes, system design and development according to needs, system testing, and system implementation through hosting. The results of functionality testing using black box testing indicate that the system can be used according to its functions. The final score of usability testing, measuring usability by users, is calculated from the total average of all indicators and shows a score of 4.13 with a satisfactory category for users.
Ships Detection on Aerial Imagery using Transfer Learning and Selective Search Dewi, Desak Ayu Sista; Sri Arsa, Dewa Made; Susila, Anak Agung Ngurah Hary; Widyantara, I Made Oka
Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Vol 11 No 3 (2023): Vol. 11, No. 3, December 2023
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JIM.2023.v11.i03.p04

Abstract

The traffic in the water area such as harbor and sea strait is highly important to be monitored because it helps to minimize unwanted ships accident. As a result, we proposed an automatic detection method to localize ships contained in sattelite image. We examine several deep learning method as the classification backbone, namely MobileNetV2, DenseNet121, VGG16, and ResNet50. Afterwards, we employed the trained model for detecting the ships. To make the detection faster, inspite of using a sliding window, we use selective search to sample the object candidates from the given scene. The experiments was done using Shipsnet dataset and tested on aerial images. We also conducted a cross domain evaluation where the images were taken using Google Earth. The results indicate that MobileNetV2 has the best performance on classification and detection tasks. The MobileNetV2 is also able to detect the ships on cross-domain scenarios.
Analysis of Digital Marketing Strategy Based on SOSTAC Method Patni, Ni Putu Sri Ratih Dia; Susila, Anak Agung Ngurah Hary; Trisna, I Nyoman Prayana
Journal of Information System and Informatics Vol 6 No 3 (2024): September
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i3.795

Abstract

PT Kana Bali Nature is a retail company of beauty and body care products in Denpasar, Bali, which has problems with decreased brand awareness and cost overruns due to suboptimal digital marketing implementation. This research aims to analyze and implement a thorough and comprehensive digital marketing strategy using the SOSTAC method which is flexible and effective enough to be used. The SOSTAC method includes situation analysis, setting 5S objectives and SMART Goals, STP Strategy, 7P Marketing Mix Tactic, Action, and Control with KPI metrics. The results of the 3-month research show that the digital marketing strategy carried out at PT Kana Bali Nature is quite effective. The majority of KPI indicators in each aspect managed to achieve targets such as an increase in revenue of up to 55.6% even though several other indicators were still declining. Suggestions and recommendations are given to maximize the company's future strategy. Keywords: Digital Marketing, SOSTAC method, marketing strategy, retail company
Information Security Evaluation at Hospital Using Index KAMI 5.0 and Recommendations Based on ISO/IEC 27001:2022 Wibawa, I Nyoman Adi Artha; Susila, Anak Agung Ngurah Hary; Pasirulloh, Muhammad Alam
Journal of Information System and Informatics Vol 6 No 4 (2024): December
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i4.949

Abstract

Bali Mandara Regional Hospital integrates information technology into its healthcare services, but ransomware attacks pose significant risks to data security. In accordance with the 2016 Indonesian Ministry of Communication and Informatics regulation, Electronic System Operators (PSE) are required to ensure information security, emphasizing confidentiality, integrity, and availability. To support this, the National Cyber and Crypto Agency introduced the Index KAMI, an evaluation tool aligned with ISO/IEC 27001 standards. This study evaluates the hospital’s information security using Index KAMI 5.0, yielding a score of 177, which classifies its readiness as “Not Eligible” for ISO 27001 compliance. Recommendations for improvement include establishing clear governance policies, implementing systematic risk management, enhancing asset management with integrated inventories, and strengthening data protection through access control and encryption. Additional measures involve improving physical security with surveillance systems and fostering stronger vendor relationships through binding SLA agreements. By adopting these measures, Bali Mandara Regional Hospital can enhance its security system, protect patient data, and achieve compliance with international standards.
Sistem Penjualan Barang Elektronik Dan Furniture Berbasis Web Pada Toko Bali Artha Jaya Wijaksana, I Kadek Krisna; Wibawa, Kadek Suar; Susila, Anak Agung Ngurah Hary
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 8, No 2 (2023): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v8i2.645

Abstract

Bali Artha Jaya is a business engaged in the sale of electronic goods and furniture. The sales are carried out conventionally which is still depend on SPG or SPB and do not take advantage of technology. In order to increasing the sales, we need a website that is able to answer these problems. This study aims to design an e-commerce website to provide sales facilities. The data collected during the research were profile data, sales flow data, and product data sold. The design for making a website is obtained by using the Data Flow Diagram (DFD) technique. A table design is made which is equipped with fields that are implemented in a database application program. The data collection method used is ADDIE (Analysis, Design, Development, Implementation, and Evaluation). System testing was carried out using the Post-Study System Usability Questionnaire (PSSUQ) method. Based on the results of system testing, satisfaction data was obtained overall with an average score of 2.40 included in the lower limit (good) category. This value illustrates that the website websites that have been created is good or successful.
Co-Authors Armi, Nyoman Meira Dewantari Desak Ayu Sista Dewi Dewa Made Sri Arsa, Dewa Made Dwi Putra Githa I Made Oka Widyantara I Made Sukarsa I Putu Agung Bayupati Kadek Suar Wibawa Kusnanda, I Gede Ryoga Kusuma Putra, I Made Dwika Mahayasih, Ni Putu Putri Chintyadewi Pasirulloh, Muhammad Alam Patni, Ni Putu Sri Ratih Dia Pramesti, Anak Agung Istri Anindya PRAWIRA, I WAYAN KARANG YUDHA Trisna, I Nyoman Prayana Wibawa, I Nyoman Adi Artha Wijaksana, I Kadek Krisna Yustisia, Putu Visvani Zoltan, Daniel Syah Reza