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All Journal Jurnal Ilmiah Manajemen Kesatuan Jurnal Ekonomi dan Bisnis West Science Business and Management
Takrim, Muhammad
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Logistics Cost of Cikarang Dry Port: A General Review Haryanto, Haryanto; Takrim, Muhammad
JUEB : Jurnal Ekonomi dan Bisnis Vol. 3 No. 4 (2024): JUEB: Jurnal Ekonomi dan Bisnis
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jueb.v3i4.1219

Abstract

High logistics costs in Indonesia are thus one of the principal economic inefficiencies that restrain the country's growth and competitiveness in the global marketplace. In this context, the paper focuses on the contribution of the Cikarang Dry Port (CDP) to the national economy. This qualitative research draws on an extended narrative review of the Cikarang Dry Port. These results reflect how the CDP is pivotal in reducing logistics costs, benefiting clients and manufacturing firms around the dry port area through bettered transportation and logistics service provision. The study also puts much emphasis on the fact that logistics efficiency is not only crucial at the level of individual enterprise performance but also, more broadly, for Indonesia's economic landscape. The CDP consolidates supply chains and reduces transportation costs, ultimately building overall cost competitiveness for Indonesian enterprises in more state and international markets. The study calls for the Indonesian government to invest in developing and upgrading the infrastructure of the Cikarang and Bekasi areas. These strategic investments would also help reduce the overall cost of logistics, thereby creating an enabling environment for business operations and playing a role in the economic development and growth of the nation.
Enhancing the Quality of Public Service One-Stop Integrated Services (PTSP) at the Bekasi Class 1A Special District Court Hermalia, Jihan Ananda; Takrim, Muhammad
West Science Business and Management Vol. 3 No. 04 (2025): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v3i04.2565

Abstract

The development of digital technology makes it easier to provide more efficient and transparent services. This study was conducted with the aim of knowing the application of the quality of one-stop integrated services at the Bekasi Class 1A Special District Court in improving services to the community. The method used in this study is qualitative, using observation methods, interviews with the head of the General Subdivision. The results of the analysis obtained show that the application of service quality runs the service process in accordance with the dimensions of public service, which consists of tangible shows that the physical facilities of PTSP meet public service standards. Reliability shows that the apparatus has been polite and attentive, listening to complaints, and trying to provide quick and appropriate solutions, responsiveness shows that consistency in following standard operating procedures and providing consistent and reliable services. Assurance shows that the apparatus has responded quickly to community requests and problems. Empathy shows that public complaints can be taken more seriously with a good complaint system. The findings and obstacles are that there is no electronic digital-based suggestion box such as Google Form which can be accessed via Smartphone. Therefore, the solution provided is to create an online-based suggestion box, namely Google Form, to make it more efficient in providing services.
Systematic Literature Review of Counterproductive Work Behavior From Several Perspectives Takrim, Muhammad; Ramli, Abdul Haeba; Safuan, Safuan`; Hamdi, Edi
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3380

Abstract

This study presents a systematic literature review of counterproductive work behavior (CWB) using the PRISMA methodology to analyze research trends over the past decade (2014–2024). CWB encompasses negative actions performed by employees that may harm organizations, either directly or indirectly. This study identifies key factors influencing CWB, including personality traits such as narcissism, decision-making styles, perceived task legitimacy, and broader social and economic factors. The findings reveal that illegitimate tasks, job stress, and an unfavorable organizational environment are primary triggers of CWB. Additionally, leadership factors significantly contribute to the emergence of counterproductive behaviors in the workplace. Through an analysis of 11 selected journal articles from the Scopus database, this study highlights the trends in CWB research across various countries and industries, particularly at the managerial level. This research provides insights into the importance of organizational policies and managerial interventions in mitigating the negative impacts of CWB. It also identifies gaps in the literature, offering opportunities for further exploration, particularly in understanding the role of cultural and organizational policies in preventing CWB. By adopting a more holistic approach, organizations can foster a healthier and more productive work environment. Keywords: Counterproductive Work Behavior, Managers, Systematic Literature Review, PRISMA, Organizational Factors
Co-Authors Abdul Haeba Ramli Edi Hamdi Haryanto Haryanto Hermalia, Jihan Ananda Muhamad Yusup Safuan Safuan Shalahuddin, Shalahuddin