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The Role of Robotics-Driven Productivity, Profit, and Employee Satisfaction in Enhancing Sustainability in the Beverage Industry Lukman, Jimoh Adams; Oh, Zi Jian; bin Johani, Muhammad Azim Akmal; bin Mohd Tarmizi, Muhammad Alimi; bin Ahmad Sobri, Muhammad Afiq Hakimie; bin Sulaiman, Muhammad Amar Basyir; Wirawan, Suryo; Wicaksana, Dhymas Pramana; Trusevich, Mikita; Kee, Daisy Mui Hung
Asia Pacific Journal of Management and Education (APJME) Vol 7, No 3 (2024): November 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v7i3.3541

Abstract

This research examines the perceptions of individuals from diverse backgrounds regarding the role of robotics in the Coca-Cola industry, focusing on productivity, profitability, and employee satisfaction. The objective was to evaluate how robotics impacts organizational efficiency and sustainability in beverage manufacturing, especially Coca-Cola. A quantitative methodology was employed, utilizing a Google Form questionnaire distributed to 50 respondents from Malaysia, Indonesia, India, and Belarus. The survey assessed the perceived productivity, profitability, and satisfaction related to robotic integration in Coca-Cola's operations. Results indicated that respondents rated the productivity of robotics positively, with a mean score of 3.84, suggesting a strong perception of automation’s efficiency. Profitability was similarly viewed favorably, with a mean of 3.86, indicating that robotics contributes to organizational profitability. Employee satisfaction with robotics had a slightly lower mean score of 3.82, reflecting a neutral to positive outlook. In conclusion, robotics significantly enhances productivity and profitability in the beverage industry, while employee satisfaction, though important, has a secondary impact on sustainability outcomes.