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All Journal JURNAL ADMINISTRASI PUBLIK jurnal niara Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Rodi Wahyudi
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Economics, Econometrics & Finance Education Social Sciences

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Maladministrasi Birokrasi di Indonesia Dalam Perspektif Sejarah Rodi Wahyudi
Jurnal Niara Vol. 13 No. 1 (2020)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (418.882 KB) | DOI: 10.31849/niara.v13i1.3295

Abstract

Understanding the rational mindset, employee morale and governance behavior can be known through the historical roots of a nation. Their grip on administrative ethics and adherence to the code of public service ethics can be used as indicators of quality of service to the community. This paper aims to discuss the bureaucratic maladministration behavior in Indonesia in the historical approach. Analysis of scientific sources relating to history is the main method used in this paper. Researchers divided the history of bureaucratic maladministration into five epochs, namely the pre-colonial era, the Dutch colonial era, the Japanese colonial era, the Old Order era, the New Order era and the post-reform era. The results of the analysis of this study indicate that public administrators are more focused on serving the interests of the authorities rather than serving the people. The term bureaucracy used has indeed changed with the times, bureaucracy of priyayi and servants, bureaucracy of civil service, modern bureaucracy, but their behavior still serves the ruling regime. Even though post-reformation, there has been a change in legislation relating to public services, but at the level of bureaucratic maladministration behavior, it has still failed to overcome. Preventing bureaucratic maladministration behavior through planting and practicing religious teachings and social norms is a solution that can be done by the government so that the ideals of bureaucratic reform can be realized. Keywords: maladministration, bureaucracy, administration, public services.
Perilaku Maladministrasi Birokrasi Dalam Pelayanan Publik di Kota Pekanbaru, Provinsi Riau: Faktor Penyebab dan Solusinya Rodi Wahyudi; Jalaluddin Abdul Malek; Azmi Aziz
Jurnal Administrasi Publik Vol. 12 No. 1 (2015): Jurnal Administrasi Publik, Volume 12, Nomor 1, April 2015, ISSN 1412 - 7040
Publisher : Centre for Public Policy and Management Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (740.113 KB)

Abstract

Changes in the system of government and bureaucratic reforms have not been able to prevent maladministration in the bureaucratic behavior in Indonesia. The question is whether this type of behavior exists in public service in the city of Pekanbaru. The purpose of this study is to investigate the causes of such behavior in government institutions that provides document services directly to the public and whether it has a back up solution to prevent bureaucratic maladministration behavior. Questionnaires were distributed to 250 employees of Population and Civil Registration, Office of Integrated Services and Investment, Immigration Office Class I, Office SAMSAT and sub-district office employees in the city of Pekanbaru. Quantitative analysis of this study reinforced the result of a depth interview conducted with 5 key informants, a supporting method employed in this research. The research revealed that bureaucratic maladministration behavior is caused by heredity bureaucratic culture where the institutions eventually discharge employees who have low labor productivity and shift the mind set of employees in order to improve the quality of service.
THE EFFECT OF SERVICE QUALITY ON COMMUNITY SATISFACTION IN THE COMPLETE SYSTEMATIC LAND REGISTRATION (PTSL) PROGRAM BY THE NATIONAL LAND AGENCY (BPN) KAMPAR IN RANAH VILLAGE, KAMPAR DISTRICT Nurma Yeni; Rodi Wahyudi
Indonesian Journal of Social Sciences, Policy and Politics Vol. 3 No. 2 (2025): June 2025, Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v3i2.136

Abstract

Service quality is the level of excellence expected and the control over that level of excellence to meet customer desires. This study aims to determine how service quality affects the level of public satisfaction with the PTSL program by BPN in Ranah Village, Kampar Subdistrict, Kampar Regency. This research uses a quantitative approach. The subjects of this study are the people with an interest in the PTSL program, with a sample of 83 individuals. Data collection was done using questionnaires. The analysis technique used is Simple Linear Regression, t-test, and the coefficient of determination (R2) test using SPSS software. Based on simple linear regression analysis, the regression equation obtained is Y = 35.250 + 0.478. The regression coefficient value of 0.478 indicates that if the service quality is at level 1 unit, the satisfaction level will be 0.478. Based on hypothesis testing with the t-test, the t-value obtained is 6.243 > t-table 3.240, so H0 is rejected and Ha is accepted, meaning that there is a positive effect of service quality on public satisfaction with the PTSL program by BPN in Ranah Village, Kampar Subdistrict, Kampar Regency. Based on the coefficient of determination test, the value of R is 0.637, and the R square (R2) value is 0.519. This shows that the influence of service quality is 51.9%, while the remaining 48.1% is influenced by other factors not examined in this study.
THE IMPACT OF WORK DISCIPLINE ON CIVIL SERVANT PERFORMANCE AT THE DEPARTMENT OF MANPOWER AND TRANSMIGRATION (RIAU PROVINCE) Kevin Delfha Afhandi; Rodi Wahyudi
Indonesian Journal of Social Sciences, Policy and Politics Vol. 3 No. 2 (2025): June 2025, Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v3i2.140

Abstract

Work Discipline is one of the factors that causes employee performance to decline. Employees who implement good work discipline will produce good performance as well. The purpose of this study was to determine the effect of work discipline on the performance of state civil servants at the Riau Province Manpower and Transmigration Service. This study uses quantitative methods and data collection methods using Observation, questionnaires, and Documentation methods, then analyzed using descriptive statistical techniques and simple linear regression using the SPSS 30 application. The sampling technique uses the Simple Random Sampling method, namely 34 employees were used as research samples. From the results of the study, it can be concluded that the work discipline variable has a significant positive effect on the performance variable of 99.6% while 0.4% is influenced by other factors not examined in this study.
Co-Authors Azmi Aziz Jalaluddin Abdul Malek Kevin Delfha Afhandi Nurma Yeni