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Journal : Cross-Border Journal of Business Management

STRATEGI BADAN AMIL ZAKAT NASIONAL (BAZNAS) DALAM MENYALURKAN DANA ZAKAT, INFAK, SEDEKAH (ZIS) DI BIDANG PENDIDIKAN KECAMATAN SAMBAS KABUPATEN SAMBAS EVA; Neli; Sulastri
Cross-Border Journal of Business Management Vol. 5 No. 2 (2025): Cross-Border Journal of Business Management
Publisher : Institut Agama Islam Sultan Muhammaad Syafiuddin Sambas

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Abstract

This research is motivated by the Strategy of the National Zakat Amil Agency (BAZNAS) in channeling Zakat Infaq and Alms (ZIS) funds for education is very important for children to study at a higer level, but there are still many children who are less able to do so. Continuing education due to family economic factors. So that way BAZNAS created a superior program. This program focuses on school children who are less able to complete school. The National Zakat Amil Agency (BAZNAS) provides assistance in the form of school supplies that they need, starting from money, bags,pens,books, pencils and other school supplies. The aim of this research is to determine the strategy of the National Zakat Amil Agency (BAZNAS) in distributing zakat, infaq and alms funds in the education sector of Sambas District, Sambas Regency. Apart from that, it is also to find out what are the inhibiting factors in distributing zakat, infaq and alms funds in the education sector of Sambas District, Sambas Regency. This type of research is field research, using a qualitative descriptive approach. The data collection technique used was through observation interviews and documentation based on existing sources in the field related to this research. The results of this research conclude that BAZNAS strategy in distributing zakat, infaq and alms funds in the education sector in Sambas District has been running well, although sector in Sambas District has been running well, although it is not optimal. BAZNAS strategy in distributing zakat, infaq and alms funds in the education sector in Sambas District is to collaborate with schools. And institution related to the process of distributing ZIS funds in the education sector. There are 3 programs in the Sambas Regency BAZNAS program, namely education, health and house renovation programs. ZIS funds are collected by BAZNAS and distributed to 8 (eight) Asnaf, namely the Poor, Poor Amilin, Muallaf, Gharimin, Riqab, Fisabilillah and Ibnu Sabil. One form of responsibility is by channeling the zakat funds that have been collected to help reduce educational costs for people in need.
ANALISIS PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN MUZAKKI PADA BAZNAS KABUPATEN SAMBAS Ronaldi; Sumar'in; Neli
Cross-Border Journal of Business Management Vol. 5 No. 1 (2025): Cross-Border Journal of Business Management
Publisher : Institut Agama Islam Sultan Muhammaad Syafiuddin Sambas

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Abstract

Zakat has the potential if it is, well developed, so that in the end it will be able to improve the community’s economy. Zakat is the basic principle for upholding the social structure in Islam, zakat is not charity or alms, zakat is an orderfrom Allah that must be carried out, for this reason Allah SWT esthabilises the pillars of Islam which are obligations and must be obeyed by every human being. The lack of community trust and statisfaction or muzaki is a problem for BAZNAS in Sambas regency. Most of the muzakki pay zakat directly to mustahik instead of having to pay zakat directly to BAZNAS Sambas regency, for fear that the zakat money will be misappropriated and fear that the funds will not be channeled properly.This study aims to analyze the effect of muzakki’s statisfaction and trust on the quality of BAZNAS services. This study aims to analyze the influence of satisfaction and trust of muzakki on the quality of BAZNAS services. This study is a study that uses a quantitative approach with a survey research type. The data used are primary data obtained tested with validity, reliability, classical assumption tests and then analyzed using multiple linear regression analysis techniques, T tests and F tests. The results of the study indicate that service quality does not affect the satisfaction of muzakki at BAZNAS Sambas Regency, the results of the T test, the calculated T value is 1.376 < the T table value of 1.990. Trust affects the satisfaction of muzakki at BAZNAS Sambas Regency, the results of the T test, the calculated T value is 2.730> the T table value of 1.990. Simultaneously, service quality and trust simultaneously have a positive and significant effect on the satisfaction of muzakki at BAZNAS Sambas Regency, the calculated F value is 4.767 l> from the F table of 3.11