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MENINGKATKAN KEPUASAN PELANGGAN DIBELMOND JIMBARAN PURI BALI MELALUI LEADING QUALITY ASSURANCE (LQA) Sukadana, I Gede
JURNAL KEPARIWISATAAN Vol 15 No 1 (2016): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

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Abstract

Improving customers’ satisfaction is important in the hospitality industry. On the other hand, quality services encourage customer satisfaction. Therefore, offering product (tangible) and services (intangible) to customers need to be standardized.Belmond Jimbaran Puri Bali committed to excellent serviceby implementing LQA standard.LQA standard is specializes in providing quality assurance audits, benchmarking analysisand training services tothe luxury hospitality industry. This research is aiming to analyse the implementation of LQA standard to improve the customers’ satisfaction in front office department. Data is analysed by using Context, Input, Process, and Output (CIPP) method and supported by SPSS 17.0for windows. The finding of implementing LQA standard is in excellent categories. The finding proved that LQA standard is well implemented by Belmond Jimbaran Puri Bali management.
An Overview Lavender Aromatherapy to Reduce The Intensity of Epigastric Pain in Gastritis Patients at Tthe Emergency Department Wahyuni, Ni Wayan Sri; Sanjana, I Wayan Edi; Sukadana, I Gede
Babali Emergency and Disaster Research Vol. 2 No. 1 (2024): June
Publisher : Babali Publisher

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Abstract

Background: Gastritis is one of the health problems in the community with a high prevalence. One of the symptomatic signs of gastritis is epigastric pain, which can interfere with the patient's activities. Pain complaints are still felt in some patients despite pharmacological therapy. Purpose: To determine the effectiveness of lavender aromatherapy to reduce the intensity of epigastric pain in gastritis patients in the emergency room of Klungkung Hospital. Method: This case study investigates two patients with gastric pain who were treated in the emergency room using convenience sampling, a non-probability sampling technique. Findings: Ms. A before the intervention was given a pain scale of 4 out of 1-10, and after the intervention, she was given a pain scale of 2 out of 1-10. Ms. B before the intervention was given a pain scale of 5 out of 1-10, and after the intervention, she was given a pain scale of 3 out of 1-10. Conclusion: Lavender aromatherapy is effective in reducing epigastric pain in gastritis patients. It is hoped that lavender aromatherapy can be applied as one of the non-pharmacological therapies in an effort to reduce the intensity of epigastric pain in gastritis patients.
An Overview Aloe Vera Compresses to Reduce A Child's Body Temperature in Dengue Hemorrhagic Fever nn The Emergency Department Putri, I Dewa Ayu Nanda Arisma; Sanjana, I Wayan Edi; Sukadana, I Gede
Babali Emergency and Disaster Research Vol. 2 No. 1 (2024): June
Publisher : Babali Publisher

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Abstract

Background: Hyperthermia or high fever is a condition characterized by an increase in body temperature beyond normal limits. Fever will occur if a person's health condition is disturbed. Body temperature is said to be within normal limits if it is in the range of 36,5-37,50C. Research Objective: To determine the results of giving aloe vera compresses to reduce children's body temperature in hyperthermia with Dengue haemorrhagic fever in the Emergency Room of Klungkung Hospital. Methods: A Case study method using in this research. Two sample are chosen using Purposive sampling technique. Providing nursing interventions in the form of aloe vera compresses to reduce children's body temperature with hyperthermia in dengue haemorrhagic fever. Results: The first patient had a body temperature of 38.9 C before intervention and a body temperature of 37,5oC after intervention. The second patient had a body temperature of 38oC before intervention and a body temperature of 37,9oC after intervention. Conclusions: After being given an intervention in the form of aloe vera compresses proved effective in reducing fever in children.
An Overview Pericardium 6 Acupressure Therapy as Hypovolemic Risk Prevention for Gastritis Patients In Emergency Department Sari, Ni Luh Putu Lucky Hennesia Novita; Sanjana, I Wayan Edi; Sukadana, I Gede
Babali Emergency and Disaster Research Vol. 2 No. 1 (2024): June
Publisher : Babali Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37363/bedr.2024.2127

Abstract

Background: Gastritis is an inflammation of the stomach wall, especially the gastric mucosa. A common problem in gastritis patients is nausea or nausea which causes a feeling of discomfort in the back of the throat or stomach which can result in vomiting). Management of nausea in gastritis patients can be through independent actions of nurses or with pharmacological and non-pharmacological actions. One of the nurse's independent actions that can be done is acupressure pericardium (pc) 6. Purpose: To determine the effectiveness of pericardium 6 acupressure therapy on reducing nausea in gastritis patients at Klungkung Regency Hospital as a prevention of hypovolemic risk. Methods: This final scientific work uses a case study design. The subjects in this final scientific work used two patients in nursing problems with one medical diagnosis of gastritis with the nursing problem of nausea. Results: The results showed that two patients who experienced complaints of nausea after being given acupressure intervention pericardium 6 in gastritis patients said nausea complaints were reduced. Conclusion: From interventions and research related to the effectiveness of giving acupressure therapy pericardium 6, it is proven effective in reducing nausea experienced by patients with gastritis.
The effect of cold pack nursing therapy on reducing pain levels in the close-fracture Pertrochanteric Femur in the Emergency Room of Klungkung Regency Hospital. Yunita, Kadek; Sanjana, I Wayan Edi; Sukadana, I Gede
Babali Emergency and Disaster Research Vol. 2 No. 2 (2024): December
Publisher : Babali Publisher

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Abstract

Background: Fractures will experience pain, which is an unpleasant multidimensional experience due to tissue damage. One of the non-pharmacological therapies that can be given to patients with Pertrochanteric Femur Fractures is the Cold Pack technique (cold compress), which effectively reduces pain in mild orthopaedic cases, while in severe orthopaedic cases, using ice water immersion is more recommended. Research Objective: To determine the effect of cold pack nursing therapy on reducing pain levels in the close-fracture Pertrochanteric Femur in the Emergency Room of Klungkung Regency Hospital. Methods: Methods using a case study approach. The sample in this study amounted to two people selected by the purposive sampling technique. Results: Providing cold compress action with cold packs to reduce pain in patients who have closed fractures obtained the results of the patient saying there is a change that is felt, namely slightly reduced pain in the fracture area in patients with Pertrochanteric femur fractures in the emergency room of Klungkung Hospital. Conclusions: Giving cold pack therapy can effectively reduce pain intensity in patients with closed fractures and decrease the pain scale after getting cold pack therapy nursing interventions.