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Importance-Performance Analysis on the Digital Platform Attributes of Food Convenience Store in Indonesia Wahyudin, Moh.; Wuryandani, Shafira; Maksum, Mochammad; Arifadini, Qistina
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 11 (2023): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.11.31

Abstract

The development of digital technology has changed many things in consumer behavior, including in shopping for daily necessities. The flexibility and efficiency offered by digital technology have encouraged the two largest retail companies in Indonesia to develop a digital food convenience store platform as a strategy to improve service to their customers. By 2021, the developed food convenience store platform has been used by more than one million customers. However, some customers have complaints against the platforms. It means that there are platform attribute performances that need to be improved. This study aims to analyze the attributes of the digital food convenience store platform that users consider important and contribute significantly to its performance. The number of respondents in this study was 200 users of digital food convenience stores platforms, and the data obtained were analyzed by the Importance Performance Analysis (IPA) method. As a result, there are 18 attributes that are considered extremely important by users: login methods, product diversity, user data security, delivery accuracy, product accuracy, customer service, shopping discount, shipping cost discount, direct delivery service and product compatibility. However, users rated that customer service, shopping discounts, and shipping discounts attribute did not meet their expectations. Overall, the performance of the digital food convenience store platform in Indonesia reached 85.83% of user expectations, so that the digital platform developer needs to concentrate on these three attributes so that the level of performance can be maximized and meet user expectations.
Rekonstruksi Budaya Sekolah Positif Dalam Perspektif Filsafat Pendidikan Islam Sebagai Media Internalisasi Nilai Spiritual Dan Sosial Peserta Didik Di SMA NU Kota Tegal Wahyudin, Moh.
Jurnal Pendidikan Tambusai Vol. 10 No. 1 (2026)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v10i1.36089

Abstract

Penelitian ini bertujuan untuk mendeskripsikan budaya sekolah positif yang diterapkan di SMA NU Kota Tegal, menganalisis perannya dalam menanamkan nilai spiritual dan sosial, serta menjelaskan implikasinya terhadap pembentukan akhlak mulia peserta didik. Penelitian menggunakan pendekatan kualitatif dengan teknik pengumpulan data melalui wawancara kepada kepala sekolah, guru BK, guru PAI, dan seorang siswa. Hasil penelitian menunjukkan bahwa kepala sekolah menekankan visi akhlakul karimah yang diwujudkan melalui program pembiasaan religius dan sosial secara konsisten; guru BK berperan dalam memberikan pengawasan dan keteladanan untuk membentuk kedisiplinan siswa; guru PAI memperkuat internalisasi nilai religius melalui pembiasaan ibadah seperti pembacaan asmaul husna, nadzom, doa bersama, dan pengajian singkat; sedangkan perspektif siswa menunjukkan bahwa kegiatan tersebut bermanfaat dalam meningkatkan motivasi belajar, menumbuhkan kedisiplinan, membentuk sopan santun, serta mempererat solidaritas antar teman. Dengan demikian, budaya sekolah positif yang dilaksanakan secara konsisten terbukti berkontribusi pada pembentukan akhlak mulia peserta didik melalui sinergi kepala sekolah, guru, dan siswa. Budaya religius yang terimplementasi dalam kehidupan sekolah mampu menanamkan nilai spiritual sekaligus sosial, sehingga pendidikan karakter tidak hanya bersifat teoritis tetapi terinternalisasi dalam kehidupan sehari-hari siswa.