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Journal : Journal of Scientific Research, Education, and Technology

Competence Analysis of State Civil Apparatus (ASN) Social Services in Polewali Mandar District Andi Nur Fiqhi Utami; Aco Nata Saputra; Citra N. Fariaty
Journal of Scientific Research, Education, and Technology (JSRET) Vol. 1 No. 2 (2022): Vol. 1 No. 2 2022
Publisher : Kirana Publisher (KNPub)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58526/jsret.v1i2.109

Abstract

This study aims to determine competency variables based on Spencer's theory which reveals that there are five main competency characteristics that affect individuals, namely, knowledge, skills, self-concept/attitude, traits, and motives. motives). In this study, the competence seen was from the aspects of knowledge, skills, and attitudes of employees towards their work at the Office of the Social Service of Polewali Mandar Regency. This type of research is descriptive qualitative. Data collection techniques carried out are through interviews, observation, and documentation. The research data obtained were then processed using qualitative analysis, namely data reduction, data presentation and conclusion. The results showed that the competence of employees at the Social Service Office of Polewali Mandar Regency was sufficient. This can be seen based on the good results of the indicators of knowledge and skills. However, related to attitude indicators, there are differences in the level of satisfaction among employees with their work. This needs to be considered so that employees can maximize their performance as state civil servants.
The Efficiency of E-KTP Services at The Tubbi Taramanu Sub-District Office in Polewali Mandar Regency in Order to Realize Good Governance Andi Nur Fiqhi Utami
Journal of Scientific Research, Education, and Technology (JSRET) Vol. 1 No. 2 (2022): Vol. 1 No. 2 2022
Publisher : Kirana Publisher (KNPub)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58526/jsret.v1i2.115

Abstract

The implementation of Good Governance can be seen as part of the effort to implement democratic principles in public services. Given the current situation in public services that requires the implementation of Good Governance to achieve good organizational goals, human resources such as bureaucracy must have the qualities and attitudes of Good Governance principles to achieve those goals. This study aims to determine the implementation of Good Governance at the Tubbi Taramanu Sub-district Office in Polewali Mandar Regency. The research design used was descriptive quantitative research. The results of this study show that the implementation of Good Governance at the Tubbi Taramanu Sub-district Office in Polewali Mandar Regency has a fairly good quality in terms of efficient public services that meet the needs and facilitate administrative services for the community. Based on the reference to the aspect of e-KTP service efficiency, it is known that the results of the study show the percentage of each efficiency indicator, which includes successful and effective (2.82%), real work distribution (3.82%), rationality of authority and responsibility (2.94%), and real work procedures (2.88%). Based on the average/overall value, each of these indicators obtained an efficiency percentage of 2.88%, which is categorized as Efficient.