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All Journal Infotek : Jurnal Informatika dan Teknologi Jurnal Teknologi Informatika dan Komputer
Priatno
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

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Analisis Kepuasan Mitra Driver Gojek Terhadap Aplikasi Gopartner Dengan Metode End User Compunting Satisfaction (EUCS) Sulaiman, Hamdun; Kudiantoro Widianto; Priatno; Muhammad Rifqi Ahdan
Infotek: Jurnal Informatika dan Teknologi Vol. 7 No. 2 (2024): Infotek : Jurnal Informatika dan Teknologi
Publisher : Fakultas Teknik Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jit.v7i2.25901

Abstract

GoJek's GoPartner application has many obstacles so this application does not fully provide service satisfaction to driver partners. The problem is the high level of complaints from driver partners on the GoPartner application which has the potential to reduce the quality of delivery services. Based on concerns and facts in the field regarding the GoPartner Application, it is necessary to analyze the satisfaction of Gojek driver partners as an object to find out what factors influence user satisfaction. This research aims to analyze the satisfaction of Gojek driver partners with the GoPartner application. This research was conducted by taking a sample of 94 drivers in the Kebagusan and Jagakarsa areas. The research results show that all factors simultaneously have an influence on user satisfaction. However, in the results of this research, there are only 3 variables that show that accuracy, format and timelines have a significant effect on user satisfaction, therefore there is a need to improve and increase several factors that have not had a significant effect, namely the Content and Ease of use variables due to these factors. is very important in influencing the satisfaction of GoPartner application users, so that in the future Gojek driver partners can provide maximum service
BGP Implementation Using Cisco Packet Tracer on the PT Artha Media Network Lintas Nusa Jakarta Priatno; Albana, Hasan; Effendi, Muhammad Ridwan
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 2 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i2.2997

Abstract

With the rapid development of information technology, the need for fast, stable, and secure internet connections continues to grow. In managing large internet networks, routing is a crucial aspect in determining the path for data. Border Gateway Protocol (BGP) is one of the most widely used routing protocols in large networks. BGP connects various Autonomous Systems (AS) and enables the exchange of routing information between internet service providers. This research implements the Border Gateway Protocol (BGP) using Cisco Packet Tracer to simulate a network scenario faced by PT Artha Media Lintas Nusa Jakarta. As an Internet Service Provider (ISP), PT Artha Media Lintas Nusa encounters challenges in efficiently managing network routes, especially for connectivity with various other service providers. This study uses a methodology that includes network needs analysis, topology design, BGP configuration, and performance testing of the protocol to dynamically distribute routes. The results show that the implementation of BGP in Cisco Packet Tracer successfully optimizes network route management, ensures stable connectivity, and reduces data transfer latency. The simulation also provides technical guidance that can be applied to the company's physical network to enhance efficiency and scalability. Thus, this research is expected to be a valuable reference for PT Artha Media Lintas Nusa and other parties looking to implement BGP as a routing solution for large-scale networks.
User Satisfaction Level of The SiCepat Proof of Delivery Website Using The Pieces Framework Method Priatno; Sudrajat, Dearsalva; Effendi, Muhammad Ridwan
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 1 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i1.2551

Abstract

Information technology and online platforms are very important in the context of work in today's digital era. Many companies have turned to internal websites or web-based systems for various needs, such as data management, internal communications, and daily work tools. One technology that is considered to play a very important role in a company is a website. SiCepat Ekspres implemented the Proof Of Delivery website as a solution to solving problems that occur when sending goods to user receipts. This system is part of the company's digital strategy, which utilizes website-based technology to simplify operations and increase user satisfaction. The data collection methods in this thesis are observation, interviews and literature study methods with quantitative analysis methods, namely data analysis methods using statistical analysis. Satisfaction with using a website is formed because of the services provided by a system that can be adjusted to the user's wishes. One method that can be used to analyze website systems is the PIECES Framework where there are 6 indicators (Performance, Information, Economy, Control, Efficiency, and Service) by distributing questionnaires to employees of the Head Office of the Operations Division, getting 60 respondents. The results of this research show that the Proof Of Delivery SiCepat website received an average score of 4.30 which shows that users are very satisfied in using the Proof Of Delivery SiCepat website as a media source of information.
BGP Implementation Using Cisco Packet Tracer on the PT Artha Media Network Lintas Nusa Jakarta Priatno; Albana, Hasan; Effendi, Muhammad Ridwan
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 2 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i2.2997

Abstract

With the rapid development of information technology, the need for fast, stable, and secure internet connections continues to grow. In managing large internet networks, routing is a crucial aspect in determining the path for data. Border Gateway Protocol (BGP) is one of the most widely used routing protocols in large networks. BGP connects various Autonomous Systems (AS) and enables the exchange of routing information between internet service providers. This research implements the Border Gateway Protocol (BGP) using Cisco Packet Tracer to simulate a network scenario faced by PT Artha Media Lintas Nusa Jakarta. As an Internet Service Provider (ISP), PT Artha Media Lintas Nusa encounters challenges in efficiently managing network routes, especially for connectivity with various other service providers. This study uses a methodology that includes network needs analysis, topology design, BGP configuration, and performance testing of the protocol to dynamically distribute routes. The results show that the implementation of BGP in Cisco Packet Tracer successfully optimizes network route management, ensures stable connectivity, and reduces data transfer latency. The simulation also provides technical guidance that can be applied to the company's physical network to enhance efficiency and scalability. Thus, this research is expected to be a valuable reference for PT Artha Media Lintas Nusa and other parties looking to implement BGP as a routing solution for large-scale networks.
Co-Authors ALBANA, HASAN Effendi, Muhammad Ridwan Hamdun Sulaiman Kudiantoro Widianto, Kudiantoro Muhammad Rifqi Ahdan Sudrajat, Dearsalva