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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi COMPETITIVENESS JOURNAL Community Development Journal: Jurnal Pengabdian Masyarakat Indonesian Journal of Multidisciplinary Science Golden Ratio of Human Resource Management
Maklassa, Dg.
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences

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PENGEMBANGAN SUMBERDAYA MANUSIA MELALUI TRAINING NEEDS ASSESSMENT PADA KANTOR KEMENTERIAN AGAMA KOTA MAKASSAR Usman, Usman; Jusriadi, Edi; Maklassa, Dg.
COMPETITIVENESS Vol. 9 No. 1 (2020): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jmbc.v9i1.4411

Abstract

Makassar City Ministry of Religious Affairs is one of the government agencies that has a vision as a pioneer of national ethics, inspiration, and motivator for the creation of tolerance among religious people. Based on the observations, researchers found that most ASNs are less active in carrying out their work due to lack of motivation and adequate intellectual capital ability, causing obstacles, especially jobs that use technology media such as computers. This study aims to analyze the system of training needs assessment in the development of ASN human resources at the Office of the Ministry of Religious Affairs of Makassar City. This type of research is descriptive qualitative research. The data collection process is done by observation method, interview, documentation study, and website access. The research informant is the Head of the Ministry of Religious Affairs of Makassar City, Kasubag Staffing, and ASN who have attended training. The results of the study can be concluded that: 1) From the aspect of asn quality in the Office of the Ministry of Religious Affairs of Makassar City with indicators of education jejang shows that the quality of ASN is still low, as well as from the non-formal education aspect. This means that the level of ASN participation in following training is still low, 2) From the institutional aspects in the Office of the Ministry of Religious Affairs of Makassar City internally or independently there is no ASN human resources development program in the form of training that has been designed in the Strategic Plan and work program, and 3) The system of information networking training needs assessment (training needs assessment) in the development of ASN human resources at the Office of the Ministry of Religious Affairs of Makassar City has not been effective and efficient in supporting asn performance.Keywords: Training Needs Assessment, Human Capital Development. Intellectual Capital
Human Resources Performance in Public Services Through Strengthening the Work Environment, Self-Leadership, and Self-Efficacy Utami, Mega; Jusriadi, Edi; Maklassa, Dg.
Golden Ratio of Human Resource Management Vol. 6 No. 1 (2026): August - February
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v6i1.1220

Abstract

This study analyzes the influence of work environment, self-leadership, and self-efficacy on employee performance in providing public services. This study raises various experiences and new knowledge the author did not have before. Efforts to improve problems related to aspects of human resource management to obtain employees with quality performance can increase the knowledge and insight of researchers regarding the importance of performance and the role of the work environment, self-leadership, and self-efficacy. The type of research is quantitative research using a survey approach by providing questionnaires to test the influence of work environment variables, self-leadership, and self-efficacy on the Performance of Employees. The population used by the researcher was all state civil servants at the Ministry of Religion Office of Mamuju Regency, namely 491 employees. The number of samples was determined using the Slovin formula between 100 and 200, with the technical analysis being path analysis. The study results showed that the work environment, self-leadership, and Self-efficacy positively and significantly affect employee performance.
Social Interaction and Local Wisdom as Drivers of Leadership and Competitive Advantage Maklassa, Dg.; Nurbaya, Sitti
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 12 No 2 (2025): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v12i2.56545

Abstract

This study examines how social interaction, local wisdom, and institutional forces jointly shape leadership and competitive advantage in organizational settings. The central contribution lies in demonstrating that competitive advantage is not solely the outcome of structural resources but also of culturally embedded practices and relational dynamics. Using a quantitative approach, data were collected from 311 respondents drawn purposively from a population of 1,398 civil servant professionals and analyzed with SmartPLS 4.0. Measurement models confirmed validity and reliability, while structural models tested hypothesized causalities. Results reveal that social interaction and local wisdom significantly enhance both leadership and competitive advantage, whereas institutional factors influence competitive advantage but not leadership. Leadership itself strongly drives competitive outcomes. These findings position socio-cultural capital as a critical complement to institutional design, underscoring that sustainable advantage arises from leaders who embed local wisdom and social interaction into strategic practices.
Integrating of Human Resource Development Innovation and Utilization of Information Technology on Performance Istiqhotsah, Vyatriaka; Maklassa, Dg.; Muchran, Muchriady
Golden Ratio of Human Resource Management Vol. 4 No. 2 (2024): March - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v4i2.457

Abstract

This research aims to analyze and understand the influence of innovation in human resource development and the use of information technology on the performance of beauty clinic employees in Makassar City. The research design that will be used in this research is explanatory. The location of this research is the Alisa Skin Clinic in Makassar City. The population in this study was 89 employees at several beauty clinics in the city of Makassar. The sampling technique used in this research was saturated. The sample taken in the research was 82 respondents (based on total employees in several beauty clinics in Makassar City) at Alisa Skin Clinic, Anna Clinic Makassar, and Fraizthetic Clinic. The data analysis technique used in this research is multiple linear regression analysis with the help of software via the Statistical Product And Service Solution application to carry out calculations. Multiple linear regression analysis was used. The research results show that innovation in human resource development has a positive and significant effect on the performance of beauty clinic employees in Makassar City. The use of information technology has a positive but not significant effect on the performance of beauty clinic employees in Makassar City.
Human resource planning on employee performance at a public broadcasting institution in South Sulawesi Nurbaya, Sitti; Winanda, Nanda; Maklassa, Dg.
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 3 (2023): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i3.786

Abstract

This research is a quantitative research in nature with the aim of knowing the effect of human resource planning on employee performance at the TVRI South Sulawesi Public Broadcasting Institution (LPP). The data collection method used in this study was to distribute questionnaires to 62 respondents as the research sample. The data analysis technique used is descriptive statistical analysis, simple linear regression test, R test and t test using statistics through the application version of the Statistical Package for the Social Science (SPSS). 23.The results of this study indicate that Human Resource Planning has a positive and significant effect on Employee Performance at the TVRI South Sulawesi Public Broadcasting Institution (LPP).
PENGARUH KEPUASAN DAN KEPERCAYAAN NASABAH TERHADAP RETENSI NASABAH TABUNGAN EMAS PT. PEGADAIAN CABANG KABUPATEN JENEPONTO Dewi, Rosdiana; Maklassa, Dg.; Nasrullah, Nasrullah
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2025): Volume 6 No. 2 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i2.42810

Abstract

Penelitian ini bertujuan untuk menganalisis bagaimana kepuasan dan kepercayaan nasabah dapat memengaruhi keputusan mereka untuk tetap menggunakan produk tabungan emas yang ditawarkan oleh PT. Pegadaian Cabang Kabupaten Jeneponto. Dalam dunia bisnis yang semakin kompetitif, terutama di sektor jasa keuangan, tantangan dalam mempertahankan nasabah menjadi sangat penting. Penelitian ini menggunakan pendekatan kuantitatif dengan metode deskriptif untuk menggambarkan hubungan antara variabel-variabel yang diteliti. Data diperoleh melalui kuesioner yang disebarkan kepada 67 responden yang merupakan nasabah tabungan emas. Analisis data dilakukan menggunakan regresi linear berganda untuk menguji hubungan antara variabel independen (Kepuasan dan kepercayaan nasabah) dengan variabel dependen (Retensi nasabah). Hasil analisis menunjukkan bahwa kepuasan nasabah berpengaruh positif dan signifikan terhadap retensi nasabah. Hal ini menunjukkan bahwa semakin tinggi tingkat kepuasan nasabah, semakin besar kemungkinan mereka untuk tetap menggunakan layanan tabungan emas. Selain itu, penelitian ini juga menemukan bahwa kepercayaan nasabah memiliki pengaruh positif dan signifikan terhadap retensi nasabah. Kepercayaan yang tinggi membuat nasabah merasa lebih nyaman dan aman dalam bertransaksi, sehingga mereka cenderung untuk tidak berpindah kepada produk pesaing. Oleh karena itu, disarankan agar PT. Pegadaian Cabang Kabupaten Jeneponto terus meningkatkan kualitas pelayanan, memperkuat komunikasi dengan nasabah, dan memberikan edukasi yang memadai mengenai produk yang ditawarkan. Dengan langkah-langkah tersebut, perusahaan tidak hanya dapat meningkatkan kepuasan dan kepercayaan nasabah, tetapi juga dapat memperkuat posisi mereka dalam industri jasa keuangan yang semakin kompetitif.
Co-Authors Dewi, Rosdiana Istiqhotsah, Vyatriaka J, Jusriadi Muchran, Muchriady Nasrullah Nasrullah Sitti Nurbaya Usman Usman Utami, Mega Winanda, Nanda