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Saroso, Hardijanto
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Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Transportation

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Effect of Information Technology and Product Quality on Competitive Advantage in the Chemical Industry Syahchari, Dicky Hida; Saroso, Hardijanto; Lasmy, Lasmy; Sudrajat, Darjat; Herlina, Maria Grace
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5095

Abstract

The purpose of this study is to analyze the impact of information technology and product quality on competitive advantage in chemical companies in Indonesia. Today, the competitive advantage in the chemical industry has become the principal capital for companies to compete in the global market. Based on previous studies, the authors seldom find research investigating the relationship between information technology and overall product quality with a competitive advantage, especially in the context of chemical companies in Indonesia. That basis is the novelty of this research. This research uses quantitative methods with a sample of 114 chemical companies in Indonesia. The sampling technique uses an intentional random sampling method, and the data analysis uses multiple regression analysis with SPPS 25. The results of this study are information technology, and the quality of the product has a significant positive relationship with the advantage of competitive. This research implies that companies must be able to innovate to continue developing the quality of existing products while maintaining a good strategy in business development. To be able to continue competing in the global market and satisfy the needs of customers. The use of information technology in companies must be more developed to increase competitive advantage.Keywords— Competitive Advantage, Information technology, Product Quality
Building Supply Chain Leaders in Creating Business Performance: A Rasch Model Approach Herlina, Maria Grace; Lasmy, Lasmy; Sudrajat, Darjat; Syahchari, Dicky Hida; Saroso, Hardijanto
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5114

Abstract

The logistics and supply chain is an emerging business in the world. As the "network" business process, the supply chain business depends on the critical success factor that is human resources. This research is conducted using the Rasch Model Approach to examine the supply chain employees in the telecommunication industry in Indonesia. The supply chain business performance indicates the overall success of the supply chain employees. One of the employee performances is OCB since OCB has interpersonal impacts. The research results show that supply chain employees with transformational supply chain leaders have higher measure values in organizational citizenship behavior (OCB). Using the Rasch Model Approach, it is proven transformational supply chain leaders can be a leadership strategy in creating supply chain business performance.
Role of Product Innovation and Market Orientation on Business Performance Lasmy, Lasmy; Syahchari, Dicky Hida; Herlina, Maria Grace; Saroso, Hardijanto; Sudrajat, Darjat
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5087

Abstract

Micro Small Medium Enterprises (MSME) give the big impact and the main power of many countries include Indonesia. They contribution of Gross Domestic Product (GDP) is bigger than large companies, has a large market share and has a high labour absorption. That fact is a trigger for academics and professionals to conduct research on it, to get more information, understanding and look for what influences the MSME business performance. This study aims to analyse the role of product innovation and market orientation toward business performance of micro small enterprise in food and beverage sector in Jakarta. Data collected through questionnaire and filled by 390 owners of micro small enterprise in food and beverage sector in Jakarta. Meanwhile, for data analysis using Statistical Package for the Social Science (SPSS). This study is quantitative study. The results are both of product innovation and market orientation has a positive effect on business performance
Application of Six Sigma in Quality Control Process at Indonesian Cement Company Sudrajat, Darjat -; Saroso, Hardijanto; Lasmy, Lasmy; Herlina, Maria Grace; Syahchari, Dicky Hida
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5090

Abstract

An Indonesian Cement Company is facing the number of product’s defects in the packing process more than 200.000 bags or sacs annually. It is estimated to cause losses more than one billion rupiahs  per year. Therefore, the Six Sigma method was proposed to solve this problem. This study was constitute a descriptive research; whereas based on its strategy, this study was constitute a case study; In addition based on time horizon, this study was constitute a longitudinal study. In the research used DMAIC processes, namely encompasses Define, Measure, Analyze, Improve and Control. The research’s results found that the existing process quality of cement packing in the company is out of control. So that the improvement process is needed by eliminating the causes of its. The main cause that must be a priority in its improvement is the machine (belt-conveyor) condition in the cement packing process. The main solution to prevent the occurrence of the main cause namely by checking the machine (belt-conveyor) before and after shift exchange by using a checksheet periodically. By implementing the Six Sigma method, it is hoped that the cement company can reduce or eliminate the existing waste estimated amount of  one billion rupiah annually
The Impact of Willingness to Engage in NeWOM and Brand Attitudes on Purchase Intention Mediated by Company Mitigation Responses: A Case Study of The Energy Drink in Central Java Hersetyawati, Endwien; Arief, M; Furinto, Asnan; Saroso, Hardijanto
Journal of International Conference Proceedings Vol 4, No 1 (2021): Proceedings of the 9th International Conference of Project Management (ICPM) Mal
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i1.1129

Abstract

The aims of this study were to determine the impact of willingness to engage in negative eWOM from and brand attitudes on purchase intention of Joss extra energy drink products mediated by mitigation responses of companies in Central Java. The method in this is descriptive and verification. This study used a purposive random sampling technique with a total sample of 167 respondents. The results of this study indicate that the Brand Attitude variable has nonsignificant effect on Repurchase Intention, the negative brand experience sharing (NBES) variable has nonsignificant effect on engaging in NeWOM, the negative electronic review (NER) variable has a significant effect on engaging in NeWOM, the variable involved in NeWOM has a significant effect on Brand Attitude, the variables involved in NeWOM have no significant effect on Repurchase Intention, and the CMR variable has not been proven to be successful in mediating the relationship between engaging in NeWOM and Repurchase Intention. This study also contributes to the meaning of strategic management, by empirically proving the importance of mediation of social networking sites and company mitigation responses variables and their role in influencing NBES and negative electronic reviews, negative electronic word of mouth on repurchase intention. The managerial implications to determine behavior and actions in assessing the performance of the company to seek the efforts made in dealing with the negative impact of NeWOM.
Co-Authors Arief, M Asnan Furinto Darjat Sudrajat, Darjat Herlina, Maria Grace Hersetyawati, Endwien Lasmy, Lasmy Sudrajat, Darjat - Syahchari, Dicky Hida