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Raju, Valliappan
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Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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The Effects of Total Quality Management Practices on Corporate Social Responsibility using Supply Chain Model: A Review of Malaysian Hotel Industry Nazar, Nida; Jahan, Sarwat; Amoozegar, Azadeh; Anjum, Temoor; Raju, Valliappan
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this paper is to investigate the impact of total quality management practices on corporate social responsibility in Malaysian hotels using supply chain management model, namely, supply chain operations reference model (SCOR). While considering the Malaysian hospitality industry, the database was developed. For a sample of 250 Malaysian hotels, with 3-5 stars, the database comprised of representative parameters related to CSR and TQM. These samples were considered a statistical population. During the last quarter of 2019, the fieldwork was conducted. The catalog, together with these parameters of examples of the hotel, was attained from surveys planned for the managers of the hotel by the researcher of the project. The final sample comprised of 81 % response rate from 202 hotels. This result was achieved after dropping the questionnaires (CSR and TQM) that were answered. It is observed that CSR hotel practices are positively influenced by high level of TQM practice with all independent variables i.e. I A (? = 0.42, t-value  = 5.15 , p-value 0.001), PM (? = 0.34 , t-value  = 3.21, p-value 0.01), SP (? = 0.29 , t-value  = 3.63 , p-value 0.01), CF (? = 0.39 , t-value  = 4.36 , p-value 0.001) and HRM (? = 0.45 , t-value  = 3.19 , p-value 0.001)   as predicted by H1 , H2 , H3 , H4 and H5 . Therefore, the data strongly supports the entire hypothesis. The structure of this paper is: firstly, the theoretical framework will be presented. Then the hypothesis related to the CSR and TQM effect will be introduced. After that, the empirical study, its methodology, and its findings will be explained. Lastly, the discussions on the results and conclusions are discussed.
Theory of Transformational Leadership towards Employee Performance as Sequence of Supply Chain Model: The Mediating Effect of Job Autonomy in Palestine Banks during COVID-19 Pandemic Alkadash, Tamer; Almaamari, Qais; Al-Absy, Mujeeb Saif; Raju, Valliappan
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5340

Abstract

This research aims to establish the relationship between transformation leadership and employee performance among staff in Palestine banks similar to any Supply Chain Management model, literature to describe the transformational leadership with the relationship with employee performance and job autonomy. The study tool-type quantitative research via questionnaire method was utilized to collect the data from respondents, structural equation modeling using SPSS V20 run to test the research hypothesis. The result indicates that the positive relationship between transformational leadership and employee performance among employees in the bank sector, Job autonomy also has a partial meditate on the relationship between transformational leadership and employee performance. This study 's greatest drawback is its low sample size. This enabled the authors to bring Supply Chain model. Despite this, the results cannot be generalized to the entire high-bank population; the size of the data set used also restricted the study's scope.  The sample (N=311) was made up. The main findings were related to confirming the two main hypotheses of the research that were related to testing if there were relationships between transformational leadership and employee performance via job autonomy as a mediator, the study may help the management of banks to develop an understanding of the value of transformational leadership that would enhance employee performance. The study explores the important issue and calls for more research in this domain. The paper adds value between transition leadership, employee productivity, and work flexibility to the organization's small knowledge base. The results presented in this paper would aid Palestinian academics, leadership experts, supply chain management professionals and organizational scientists in improving the efficiency of employees there through transformative leadership. Mediation research was carried out using special statistical methods.
Gender Effect and the Mediating Role of Work Ethics on the Relationship between Leadership Style and Organizational Culture towards Supply Chain Managerial Efficiency (Study on Yemeni Oil and Gas Industry) Ibrahim Alkipsy, Ensejam; Raju, Valliappan; Rahman, Shafiqur
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5342

Abstract

The link between leadership styles and managerial efficiency is well established in literature. However, the role of work ethics, particularly as a mediator, is not well explored in sufficient depth. The objective of this research is therefore to study the effects of both gender, and whether work ethics play a mediating role, on the relationships connecting leadership style, organisational culture and managerial efficiency within the oil and gas industry in Yemen. The study utilised a cross-sectional survey design, sampling 297 middle managers from 13 oil and gas firms in Yemen. Data was collected using a structured questionnaire, and results were analysed statistically using the Partial-Least-Squares technique, utilising Smart-PLS 3. software. Empirical results indicated that leadership styles have both positive and direct effects on managerial efficiency. Furthermore, work ethics were found to significantly mediate the relationships between transactional and participative leadership styles, organisational culture, and managerial efficiency. However, the results also showed that work ethics does not significantly mediate between transformational leadership styles (TRL) and managerial efficiency. The study has implications for top management in the oil and gas industry, offering an opportunity to capitalise on enhancing managerial efficiency by encouraging good leadership styles and management practices that would positively enhance efficiency. Such practices should be made part of the organizational culture, with the goal of creating a harmonious working environment that enables and improves the performance of the firm as a whole. 
Determinants of Environmental Factors on Green Supply Chain Management (GSCM) Poh, Siew Phung; Raju, Valliappan
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2869

Abstract

Regardless of the development in the group of green production network the board, it is as yet hard to comprehend the ecological manageability rehearses associated with inventory network the board (SCM) exercises. This is an interdisciplinary field and the extent of GSCM rehearses is wide covering from green obtaining to incorporated life-cycle the board. This paper centers around upstream inventory network the executives exercises, which are generally in charge of diffusing natural maintainability rehearses over the supply base. Accordingly, peer-evaluated papers concentrated on the dispersion of ecological manageability rehearses crosswise over assembling store network base are analyzed. It is discovered that this dissemination is forcefully identified with the acquiring, execution appraisal and coordinated effort. These upstream exercises are influenced by inside capacities and the development dimension of ecological and culture of association. Likewise, upstream SCM exercises are better structured considering the qualities of items and procedures, fundamentally regarding the sources of info and yields natural viewpoints. This research paper with accessing case of natural supportability rehearses the inventory network the executives field in generic methodology
Logistics in Yemen: Addressing the Weakness of Purchasing Power to Satisfy Needs: In Context of Supply Chain Design Optimization (Case of Yemen) Najeeb, Hisham; Raju, Valliappan; Rahman, Shafiqur
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2870

Abstract

The purchasing power in Yemen is gradually decreasing due to the increase in products cost and required an instant solution to meet the demand of the consumers. increase in energy prices and continuous inflation of the national currency presents several challenges to manufacturer interested in competing in the local market, in order to keep up with the market they should make changes that make improvements in products etc. low-cost package, production, and transportation a top priority for product development. In this research study the author attempt to use quantitative and qualitative research method, plan and execute fieldwork, collecting data form products’ local market, local factories (Arwa plastic industry), the ministry of industry & trade, etc. in Yemen, during fieldwork. During data collection and fieldwork, the author will visit the ministry of industry and trade to meet the representative to get the requested data of local industries and imports of raw materials for products packaging, then the author will visit capital city of Yemen (Sana’a) ,Taiz and Hodeida industrial zones to meet the representative of local factories to collect the data of products’ packaging raw materials along with the local market, after that the author will visit a local plastic production factory (Arwa plastic industry ltd) to support the study of changing over from rigid heavy packaging to adaptable packaging . The author will also prepare a research questionnaire for manufacturer and customers to substantiate the research with evidence. Finally, the author will visit Yemen General Union of heavy Transport, to collect data of road freight. Finally, after collecting required data, the author will analyse and identify the extent of the manufacturer ability to switch from traditional heavy packaging’s to the most convenient product in terms of weight, ease of manufacturing without the need for a lot of energy, In addition to its lightweight suitable to provide less transport value and space because of the flexibility of the product as well as the extent to which the customer accepts the new product that suits his income and expectations, also preserving the environment from pollution. After analysing data and identifying findings, the author found that if the manufacturer shift to flexible, lightweight products’ packages can reduce fright and storage costs significantly as well as retail prices.
Strategies to Enhance Supply Chain Management Practices: Identifying the Performance Orientation Raju, Valliappan; Poh, Siew Phung
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2865

Abstract

The motive behind this research paper is to investigate the connection between inventory network the board technique and chain the executives rehearses on store network execution. The primary devices of information gathering instrument utilized was a poll which was administrated to an aggregate example of 200 supervisors are grouped by employment title and respondents are additionally arranged by their activity capacities are corporate official, acquiring, fabricating/creation, dispersion/calculated, SCM, transportation, material, and task from Malaysia producing industry. The reaction rate was 62% while 51% was usable polls. Test choice depended on comfort inspecting. The information were broke down utilizing mean, standard deviation and relationship among's autonomous and ward factors. The researchs included measurable strategies, for example, unwavering quality and legitimacy tests and numerous regressions. The finding demonstrated that inventory network the executives rehearses have a noteworthy association with production network execution statically. Notwithstanding, production network the executives procedure is a frail indicator of store network the board execution
Sustainability in Performance Management through Supply Chain Management Raju, Valliappan; Poh, Siew Phung
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2866

Abstract

Parts of maintainability – comprehended as the capacity to oversee monetary, social and ecological execution in the meantime – are ending up increasingly imperative in Supply Chain Management. This is a test as maintainability adds less quantifiable perspectives to Supply Chain Management than exemplary process angles. On the opposite side estimating supportability is significant for the usage of present day Supply Chains Management and to oversee reasonably in the every day business. This commitment talks about the joining of maintainability in execution estimation and the board frameworks (PMMS) for Supply Chain Management. In this way in the paper initially an outline of definitions and advancements in execution estimation and the executives frameworks and a structure for PMMS are given. Furthermore rules for good and current PMMS are examined. Thirdly existing methodologies for Supply Chain Management PMMS (e. g. KPIs, TCO, esteem driver trees and adjusted scorecards and development appraisals) are exhibited and the appropriateness for Supply Chain Management and additionally the likelihood to coordinate parts of manageability are inspected. In conclusion the satisfaction of the necessities and the capacity to adapt to the difficulties of the methodologies is talked about.
Logistics in Yemen: Identifying Demerits on Lack of Railways in Yemen Najeeb, Hisham; Raju, Valliappan; Rahman, Shafiqur
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2862

Abstract

If one asks today whether Yemen can be extended by railway lines, it is natural to answer that the geographical nature of Yemen does not allow the extension of the railway line. It is surprising that the Ottoman Empire decided more than 100 years ago to complete this project, but the fall of the empire deprived Yemenis of this Great achievement. Under the title of establishing a modern network of railways for metals, goods and passengers, in recent years, practical steps have been taken to establish a railway network in Yemen and linking it to an international network of economic feasibility studies, but the railway project in Yemen is still just studies prepared by several companies. In 2013 there were talks between the Yemeni government and Russia, the outcome of the Yemeni-Russian talks committee was for the planning of the establishment of a local company in Yemen specializing in railways Under the supervision of the Russian leadership, a project that is the first of its kind as it aims to build an infrastructure. In this research paper the author attempt to use quantitative and qualitative research method, plan and execute fieldwork, collecting data from Competent ministerial bodies, ministry of transportation, Visit the specified area of the project) mineral wealth areas, coastal areas) etc. in Yemen, during fieldwork. Compile preliminary maps of the first alternative - Shahn / Aden and the second alternative - Muscat / Salalah / Sarfeet / Algheiza / Aden. During fieldwork and data collection, the author will visit ministry of transportation to meet the representative to get the requested data of the Proposed railway project along with Yemen land transportation affairs authority, then the author will visit designated area of the proposed project to meet the local authorities of each area to collect the data and discussing the main causes of the project's failure and delay along with that inspecting the security and services of the project’s designated area, although the government has conducted several studies on this project. After that the author will visit a the Minister of Transportation or a senior figure from the ministry for an interview to discuss the main challenges and constraints that causes the failure of the project and the delay to support the study, finally the author will visit Ministry of Public works and roads to collect preliminary maps of the International Coastal Railway (from Haradh to Shahn) and the economic feasibility study of the railway linking the mineral wealth areas (Al-Jouf and Marib Shabwa Balahaf). After analysing data and identifying findings that led to the projects failure, the author found three main challenges at present to build the railway project in Yemen are the absence of government economy, security and political stability.
Role of Decision Making in Supply Chain Management in Accordance with Information and Communication Technologies Poh, Siew Phung; Raju, Valliappan
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2868

Abstract

This research paper flags for displaying the fundamental issues concerning the Reverse Supply Chains (RSC) and the explicit characteristics of Decision Support Systems (DSS) intended to be utilized in the RSC the board exercises in accordance with the new Information and Communication Technologies (ICT). Having checked on a few fundamental achievements of the path to the cognizant natural assembling frameworks, Reverse Supply Chain systems, design and exercises are portrayed. Activities and usage arrangements of Decision Support Systems for RSC in some European nations are additionally exhibited. In the last part, the job of pacing innovations to help green assembling advancement with primary accentuation on issues, for example, operator advances, distributed computing, huge information and digital physical frameworks is clarified.
Factors Determining Managerial Role in Supply Chain Management: Study on Administrative Trait’s effects on Production Poh, Siew Phung; Raju, Valliappan; Ramzani, Sara Ravan
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v8i2.2863

Abstract

The elements of quicker advancement underway and benefit zones set new desire principles and customary administrative qualities in production network the board forms are being modified to enhance company's aggressiveness in this changing business sector condition. Likewise, organizations are currently hoping to grow new techniques in zones, for example, producing, adaptability, transportation and data advancements so as to have a vital predominance in their store network. Directors are enter factors in the hierarchical execution and the accomplishment of the supply chains. Along these lines, it is suggested that production network procedures must be considered in the general methodology and furthermore the commitments of inventory network the board can not be acknowledged except if it is upheld by the administrative board. As needs be, the reason for this examination is to explore the job of administrative properties and its consequences for the production network execution. The information in this examination are gathered from the production network supervisors of substantial assembling firms (employee>50) in Kayseri. The outcomes demonstrate that administrative traits have affect on production network execution.
Co-Authors Al-Absy, Mujeeb Saif Alkadash, Tamer Almaamari, Qais Amoozegar, Azadeh Anjum, Temoor Ibrahim Alkipsy, Ensejam Jahan, Sarwat Najeeb, Hisham Nazar, Nida Poh, Siew Phung Rahman, Shafiqur Ramzani, Sara Ravan