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All Journal International Journal of Supply Chain Management Journal of Humanities and Social Studies
Augusta, Helena
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Transportation

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E-Learning to Increase Employee Engagement during Covid-19 Hudaya, Sabilul; Augusta, Helena; Furinto, Asnan; Tamara, Dewi
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5685

Abstract

Abstract E-learning has provided economic benefits for the bank and its staff. It can be interpreted that E-learning is a learning activity consisting of a series of application uses, namely the learning system via the web, virtual classes, or learning using computers. Through E-learning, staff can increase the knowledge and skills needed without disrupting work processes, regardless of time and space. At the same time, staff engagement is also an important factor for the bank to show whether the staff is motivated and productive. Therefore, this paper offers information regarding on e-learning and bank’s staff engagement before and during the COVID-19 situation, where the concept of social distancing must be applied to avoid the spread of the virus. Researchers used quantitative research methods in conducting research on staff from one of the top 10 banks in Indonesia based on total assets in 2019. In addition, the study explores mediating variables from Technology Acceptance Model (TAM) to explain the relationship between e-learning and staff engagement. However, because there are not many studies have been conducted regarding e-learning and staff engagement on this in the banking workplace, this paper furthermore can provide information on of remodeling learning methods with the adaptation of new ways of working. Keywords: E-learning, Employee Engagement, Bank, COVID-19 situation.
DIFFERENTIAL DIAGNOSIS OF DIGITAL CULTURE IN STARTUP VS NON-STARTUP COMPANIES IN INDONESIA TO DRIVE EMPLOYEE ENGAGEMENT AND DIGITAL MATURITY Permana, Iman; Afkar, Elvia; Augusta, Helena
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 5, No 2 (2021): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v5i2.3753

Abstract

Digital transformation is not an easy task to do and many argues that digital culture is one of the many factors contributing to its success. Culture could lead the transformation by collaborating the whole organization towards its mutual vision and therefore could influence the employee engagement. Objective: This study assesses digital cultures role in driving employee engagement and digital maturity when transformation intervention implemented in the organization, specifically in the start-up and non start-ups company in Indonesia. This exploration is intended for managers and leaders to understand the digital culture differences in both group of companies and to determine which opportunities they may need to improve and strengthen the companys employee engagement and digital maturity. Methodology: The combination of Capgeminis digital culture model, Gallup Q12s employee engagement model and Gill VanBoskirks digital maturity model are used in measuring the start-ups and non start-ups. Result: The digital culture score in the start-ups company was higher than in the non start-ups, consistently in all dimensions, with corresponding higher employee engagement as well as digital maturity. Conclusion: This study suggest that the start-ups have a more developed digital culture than the non start-ups. Further research is suggested to find out which dimension of digital culture that would cause a corresponding higher employee engagement and digital maturity. It would be beneficial if the similar study is carried out in a different country so that the comparison of the start-ups culture could be analysed and learned.
Co-Authors Afkar, Elvia Asnan Furinto Dewi Tamara Hudaya, Sabilul Iman Permana, Iman