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Industry Digital Maturities during Covid-19: Empirical Evidence from Indonesia Afkar, Elvia; Syamsi, Rusi; Tamara, Dewi; Furinto, Asnan
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5696

Abstract

Abstract ‘Digital’ is becoming a more prevalent concept in current times and companies are competing in undergoing digitization in this Industry 4.0 era. The focus of this research is on measuring digital maturity of industries in Indonesia with the aim to find out which industry leading, and which lagging and to discover the impact of Covid-19 pandemic in Indonesia towards their digital maturity. This exploration is intended for companies to understand industry’s strengths that can be built on and which opportunities they may need to integrate to improve their digital maturity in the new normal. Methodology: The combination of Digital Maturity Model by Berghaus and Back and Digital Maturity Segment by Gill and VanBoskirk are used to measure digital maturities for the nine industries in Indonesia. Result: This study offers the information on the digital landscape across sectors before and during the pandemic and how each industry responds to the crisis as a result to its digital maturity. Conclusion: The study suggests that the landscape of digital maturities for all industries changed positively, with different magnitude for each industry, as the response to the Covid-19 pandemic. Further researches are recommended to find out the optimal balance in digital maturity for each industry and to explore the most impactful dimension of digital maturity per industry to its business outcome and sustainability.  
DIFFERENTIAL DIAGNOSIS OF DIGITAL CULTURE IN STARTUP VS NON-STARTUP COMPANIES IN INDONESIA TO DRIVE EMPLOYEE ENGAGEMENT AND DIGITAL MATURITY Permana, Iman; Afkar, Elvia; Augusta, Helena
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 5, No 2 (2021): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v5i2.3753

Abstract

Digital transformation is not an easy task to do and many argues that digital culture is one of the many factors contributing to its success. Culture could lead the transformation by collaborating the whole organization towards its mutual vision and therefore could influence the employee engagement. Objective: This study assesses digital cultures role in driving employee engagement and digital maturity when transformation intervention implemented in the organization, specifically in the start-up and non start-ups company in Indonesia. This exploration is intended for managers and leaders to understand the digital culture differences in both group of companies and to determine which opportunities they may need to improve and strengthen the companys employee engagement and digital maturity. Methodology: The combination of Capgeminis digital culture model, Gallup Q12s employee engagement model and Gill VanBoskirks digital maturity model are used in measuring the start-ups and non start-ups. Result: The digital culture score in the start-ups company was higher than in the non start-ups, consistently in all dimensions, with corresponding higher employee engagement as well as digital maturity. Conclusion: This study suggest that the start-ups have a more developed digital culture than the non start-ups. Further research is suggested to find out which dimension of digital culture that would cause a corresponding higher employee engagement and digital maturity. It would be beneficial if the similar study is carried out in a different country so that the comparison of the start-ups culture could be analysed and learned.