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All Journal NISBAH: JURNAL PERBANKAN SYARIAH Surakarta English and Literature Journal
Permatasari, Silvy
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Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Other

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The Profile of Undergraduate Students' Ability in Writing Exposition Text Permatasari, Silvy; Fiki Susanto, Allvian Ika
Surakarta English and Literature Journal Vol 7 No 1 (2024): Volume 7 Number 1 February 2024
Publisher : Faculty of Language and Literature, University of Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/selju.v7i1.191

Abstract

This study was aimed to identify the ability of first-semester students' class of 2023/2024 in writing analytical exposition texts according to CEFR level at UNK Semarang and identify the problems faced as well as solutions to these problems. The data were taken from 35 students' writing products and the results of interviews with several students. Data analysis for assessment writing will use Ratnaningsih' theory and CEFR. This research uses mixed methods, in the first stage the researchers will carry out a quantitative method first (calculating writing test scores) and then the researchers will carry out a qualitative method (interviews). The results of this study showed that the writing skill level of participants is at level C1, where the highest aspect obtained by most students is content and the lowest aspect is mechanics. Apart from that, the main problems in writing analytical exposition text are grammar, vocabulary, spelling, punctuation, and capitalization. Lastly, researchers can propose for the problems in this study is to increase or diligently practice writing in English, note down a new vocabulary that has never been known before and increase knowledge with various kinds of references found, for example from YouTube.
FAKTOR-FAKTOR PENENTU LOYALITAS NASABAH BANK SYARIAH INDONESIA Permatasari, Silvy; Adiba, Elfira Maya
NISBAH: Jurnal Perbankan Syariah Vol. 10 No. 2 (2024): NISBAH: Jurnal Perbankan Syariah
Publisher : Sharia Banking Study Program, Faculty of Islamic Economics, Djuanda University, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jn.v10i2.15960

Abstract

Penelitian ini terdapat tujuan untuk menginvestigasi faktor penentu loyalitas nasabah Bank Syariah Indonesia. Penelitian ini menggunakann metode kuantitatif dengan data primer yang didapatkan dari penyebaran kuesioner. Teknik sampling dalam penelitian ini yaitu accident random sampling dimana jumlah responden dihitung menggunakan rumus slovin dan terkumpul sebanyak 100 responden. Data diolah menggunakan alat bantu SmartPLS versi 4.0. Hasil penelitian ini menunjukkan hanya variabel promosi yang mempengaruhi kepuasan nasabah dan berhasil memediasi pengaruhnya terhadap loyalitas. Penelitian ini memberikan implikasi bagi bank syariah untuk dijadikan bahan evaluasi untuk membuat kebijakan ataupun strategi dalam mempertahankan loyalitas nasabah terutama lebih menekankan branding islam yang tepat untuk membuat nasabah nyaman bertransaksi, sehingga menjadi puas dan loyal. Bank Syariah Indonesia perlu menyusun strategi yang inovatif untuk berinteraksi dengan nasabah melalui kampanye promosi yang lebih personal dan sesuai dengan nilai-nilai syariah. Bank syariah juga perlu merumuskan kebijakan yang meningkatkan kepercayaan nasabah melalui transparansi, keamanan transaksi, serta penyediaan produk dan layanan perbankan yang handal.
Co-Authors Adiba, Elfira Maya Fiki Susanto, Allvian Ika