Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal Journal of Information Systems Management and Digital Business Journal of Religion and Social Transformation
Himawan
Unknown Affiliation
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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THE MAXIM APPLICATION'S CUSTOMER SATISFACTION LEVEL AND THE IMPACT OF SERVICE QUALITY AND COSTS Himawan; Yusnanto, Tri
Journal of Information Systems Management and Digital Business Vol. 1 No. 1 (2023): Oktober
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59407/jismdb.v1i1.107

Abstract

The determining factors of customer satisfaction include service quality and price. This study aims to determine whether there is a significant influence of Service Quality and Price on customer satisfaction on Maxim online motorcycle taxi application in Palembang. The research data was obtained by distributing questionnaires to respondents. The population and sample in this study were 54 respondents. This study uses the Service Quality method which contains tangible, reliability, responsiveness, assurance and empathy variables. Data analysis in this study used variable instrument tests and questionnaire value analysis from respondents. The results of the analysis in this study show that the Empathy variable has the most significant influence value on the customer satisfaction variable.
Religious and Social Conceptions of Divorce: A Case Study of Cibogo Community in Cirebon Shabrina Riana; Rizky Hadi Purnama; Tasya Diana Amalia; Himawan; Nurlaili Khikmawati; Rizkia Fatur Rochma
Journal of Religion and Social Transformation Vol. 2 No. 2 (2024): Journal of Religion and Social Transformation
Publisher : UIN Siber Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/mb1q0x44

Abstract

Marriage is seen as a social institution that legally binds two individuals, while divorce marks the legal and social end of that relationship. The complexity of marriage involves cultural, religious, and social factors, and family issues often lead to divorce. The aim of this study is to identify the causes and impacts of divorce. Using a case study approach and qualitative research methods, the study employs conflict theory as its theoretical framework. Conflict theory emphasizes how social, economic, and political factors influence marital dynamics, ultimately contributing to the likelihood of divorce. Marital conflicts can arise from an unequal division of household labor, differences in opinion, or infidelity, often triggered by emotional tension or unmet needs. External factors, such as financial difficulties, unemployment, or cultural differences, can further strain the relationship. Divorce is often seen as a response to perceived injustice within the marriage. If one partner feels exploited or if there is an imbalance of power, divorce may become a means of seeking justice. Conflict theory provides insights into how these social, economic, and political factors shape marital relationships, helping individuals understand the underlying causes of marital conflicts and the potential for divorce.
Co-Authors Nurlaili Khikmawati Rizkia Fatur Rochma Rizky Hadi Purnama Shabrina Riana Tasya Diana Amalia Tri Yusnanto