Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Prosiding National Conference for Community Service Project Journal of Trends Economics and Accounting Research
Jacky
Unknown Affiliation
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Kualitas E-Service dan Kepuasan Pelanggan pada Perilaku Pelanggan Albert Ricardo Hanuella; Dini Sari Melati; Jacky; Hela Dixman; Melvin Winata
Journal of Trends Economics and Accounting Research Vol 4 No 2 (2023): December 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jtear.v4i2.1037

Abstract

The increasing number of online shopping businesses has made competition to dominate the Indonesian market even tougher. Improving service quality is needed to maintain online business. This study aims to examine four variables that have an influence on e-Service quality and the impact that will affect the behavior of a customer. The research was conducted quantitatively by distributing questionnaires to 400 respondents in Batam. The data was analyzed using linear regression through SPSS. Based on the research results, it is known that website design, security / privacy, and fulfillment have a significant influence on e-Service quality with an F value of 104.339 and e-Service quality indirectly has a positive effect on customer behavior. Quality will foster customer satisfaction and trust which encourages repurchase intention, word of mouth, and site revisit. In addition, online shopping service providers need to prioritize website design and fulfillment.
Membangun Jiwa Kepemimpinan Siswa melalui Edukasi Leadership di SMAS Pelita Utama kelen zhang; Abdurrakhman Alhakim; Mohamed Arsat; Annisa Zulistiana; Nabila Rawana Putri; Cynthia Tanoto; Jesicca Angel; Grasya Valerine; Evanjelina; Ade Dwi; Kelen; Jacky; Muhammad Danu Nugraha; Boby; Rikho Pirnando Farel Sianturi
National Conference for Community Service Project (NaCosPro) Vol. 7 No. 01 (2025): The 7th National Conference for Community Service Project 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v7i01.11185

Abstract

Kegiatan edukasi kepemimpinan dilaksanakan pada tanggal 16 Juli 2025 di SMAS Pelita Utama, oleh mahasiswa dan dosen Universitas Internasional Batam (kelompok Treevia 2). Tujuan utama kegiatan ini adalah untuk membekali siswa/i kelas XI IPS 1 dengan pemahaman dan keterampilan dasar kepemimpinan. Kegiatan dirancang secara interaktif dan partisipatif melalui penyampaian materi, diskusi kelompok, pemutaran film motivasi, dan permainan edukatif. Hasil kegiatan menunjukkan peningkatan minat, kepercayaan diri, dan keterlibatan aktif siswa dalam proses pembelajaran kepemimpinan. Kegiatan ini memperoleh respon yang positif dari siswa serta pihak sekolah.  
Co-Authors Abdurrakhman alhakim Ade Dwi Albert Ricardo Hanuella Annisa Zulistiana Boby Cynthia Tanoto Dini Sari Melati Evanjelina Grasya Valerine Hela Dixman Jesicca Angel Kelen kelen zhang Melvin Winata Mohamed Arsat Muhammad Danu Nugraha Nabila Rawana Putri Rikho Pirnando Farel Sianturi