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p-Index From 2020 - 2025
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All Journal CALL Eduvest - Journal of Universal Studies
Putri, Eka Ananda
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Aerospace Engineering Arts Humanities Computer Science & IT Health Professions Languange, Linguistic, Communication & Media Neuroscience Social Sciences

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Waiting Period, Price Affordability, and Service Quality as The Determinants of Patient Satisfaction and Revisit Intention at Jala Ammari Navy Hospital, Makassar City Angeline, Agiona; Herawati, Resy Eka; Putri, Eka Ananda
Eduvest - Journal of Universal Studies Vol. 5 No. 5 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i5.51186

Abstract

Patient satisfaction has an impact on patient loyalty, especially on the intention to revisit and use the services offered by a hospital. The primary objective of this study is to analyze the impact of waiting period, price affordability, and service quality on patient satisfaction and revisit intention at Jala Ammari Navy Hospital in Makassar City. This study used a nonprobability sampling method with a consecutive sampling approach to select respondents, as it allowed researchers to collect data through questionnaires distributed to patients who visited the hospital on 1st - 30th April 2025. The data obtained were analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS software. The analysis revealed a clear hierarchy of importance among the examined factors, with service quality emerging as the most influential determinant (=0.423, p0.001). Regarding operational factors, waiting period showed a meaningful though relatively modest impact on satisfaction. The study's comprehensive measurement approach provided robust validation of the hypothesized relationships (Hair et al., 2022). The findings offer valuable evidence-based insights for hospital administrators seeking to improve patient care and foster long-term relationships with their patients within the context of a private hospital setting.
SIMILES IN GEORGE BAMBER’S RETURN TO DUST Putri, Eka Ananda; Br.Pardede, Tama Riska; Bahri, Syamsul
CALL: Journal of Critical Theory, Art, Language, and Literature Vol. 4 No. 1 (2022): CALL
Publisher : Universitas Islam Negeri Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/call.v4i1.15819

Abstract

The objective of this study was to investigate similes in George Bamber's Return to Dust. This study used descriptive qualitative in order to explore the kinds of simile in the dialogue utterance of characters in such drama. The results found that the most frequent kind was descriptive simile 40%, close simile 35%, illustrative simile 15%, open simile 5% and illuminative simile 5%. Descriptive simile occurs on a character named James and Daphne as a scientist while describing the things in their work of experiments. A closed simile occurs in James's utterance when comparing the definition of one object to the tenor. Illustrative similes were also found in James's utterance while describing the process of experiment in science. Open and illuminative similes were found while explaining the quality of the condition and comparing the character to scientific experiments. Similes were used in the drama Return to Dust in describing something in order to create a lasting impression in the readers’ minds. Keywords: simile, drama, return to dust
Co-Authors Angeline, Agiona Br.Pardede, Tama Riska Herawati, Resy Eka Syamsul Bahri