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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis MOTIVASI Jurnal Manajemen dan Bisnis
Nidyawati, Nidyawati
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Other

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PENGARUH FASILITAS DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN HOTEL BUKIT SERELO LAHAT Nidyawati, Nidyawati; Hartini, Indra
MOTIVASI Vol 6, No 2 (2021): MOTIVASI Jurnal Manajemen dan Bisnis
Publisher : Universitas Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/mti.v6i2.3760

Abstract

Purpose The purpose of this study was to determine and analyze the effect of facilities on customer satisfaction at Hotel Bukit Serelo Lahat, to determine and analyze the effect of service quality on customer satisfaction at Hotel Bukit Serelo Lahat and to determine and analyze the effect of facilities and service quality together on hotel customer satisfaction. Serelo Lahat Hill.Design / methodology Primary data in this study were obtained by distributing questionnaires to 55 customers of Hotel Bukit Serelo Lahat. The data analysis technique used was the SPSS version 23.0 application, using data testing and statistical testing.Findings The results of data analysis on the variables studied, namely facilities and service quality indicate an influence on customer satisfaction at Hotel Bukit Serelo Lahat  simultaneously and partially.
The Influence Of Leadership And Work Environment On Employee Performance At The Office Of The Secretariat Of The Lahat Regency Legislature Nidyawati, Nidyawati; Handayani, Melia
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 3 (2025): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i3.8970

Abstract

This study aims to determine the effect of leadership and work environment on employee performance at the Lahat Regency DPRD Secretariat Office. The sample in this study amounted to 42 respondents who were distributed to employees at the Lahat Regency DPRD Secretariat Office. The data analysis method used is quantitative analysis using Data Quality Test (Validity Test and Reliability Test), Inferential Statistical Test (Multiple Linear Regression, Correlation Coefficient, Coefficient of Determination, t test, and F test). The results of the analysis obtained Leadership has a positive and significant effect on Employee Performance at the Lahat Regency DPRD Secretariat Office, this can be seen from the t value (4.214) > t table (2.023). And the Work Environment has a positive and significant effect on Employee Performance at the Lahat Regency DPRD Secretariat Office, this can be seen from the t value (3,207) > t-table (2,023). And Leadership and Work Environment have a positive and significant effect on Employee Performance at the Lahat Regency DPRD Secretariat Office, this can be seen from the calculated F value (25.463) > F table (4.091) and the significance value < the significance level (α) 0.05 (0.000 < 0.05).
Co-Authors Handayani, Melia HARTINI, INDRA