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All Journal Instal : Jurnal Komputer Abdimas Indonesian Journal
Israel, Ella Helmy
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Religion Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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Pemberdayaan Masyarakat Melalui Teknologi Informasi: Optimalisasi Jaringan 4G dan Pengembangan Website E-Government untuk Promosi Wisata Kampung Tambung, Kepulauan Sangihe Israel, Ella Helmy; Papuas, Alfrianus; Maluenseng, Jackried Kanselir; Sehang, Steve Arthur
Abdimas Indonesian Journal Vol. 5 No. 1 (2025)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v5i1.772

Abstract

Tambung village in the Sangihe Islands, Indonesia, has potential for beach tourism but is hindered by unstable internet connectivity and the lack of a digital promotion system, which hampers e-government implementation and tourism development. This community empowerment activity aims to optimize the internet network through the installation of a 4G GSM repeater and develop an e-government-based tourism promotion website. The implementation method includes problem identification using the USG (Urgency, Seriousness, Growth) scoring system, where the unstable internet network is the top priority (score 15). The solution implemented consisted of installing a repeater for 500-meter coverage and creating an integrated website that features tourist information, visual galleries, public service e-forms, and social media integration. Evaluation using a partner satisfaction questionnaire showed significant improvements in internet availability (+2.7), access to tourist information (+2.3), promotional effectiveness (+2.5), and public service quality (+2.0). Tourist visits increased by 40% in the three months post-implementation. This activity successfully built the foundation of digital services and effective tourism promotion, supporting digital village governance and sustainable tourism destination development. Integration with national platforms and mobile application development are recommended as the next steps.
Analysis of BTS Capacity in Meeting the Information Needs of Border Communities: A Case Study of Internet Network Instability in Kawaluso, Sangihe Islands Israel, Ella Helmy; Papuas, Alfrianus; Maluenseng, Jackried Kanselir; Sehang, Steve Arthur
Bahasa Indonesia Vol 17 No 06 (2025): Instal : Jurnal Komputer
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jurnalinstall.v17i06.408

Abstract

The instability of internet access in Kawaluso, Sangihe Islands, an Indonesian-Philippine border island, is thought to hinder fulfilling the community's information needs. This research analyzes the root of the problem through three approaches: (1) Fresnel Zone for physical bottleneck evaluation, (2) bandwidth allocation, and (3) Committed Information Rate (CIR). Results showed no significant physical interference (Fresnel Zone: 79.01 m) and adequate individual bandwidth allocation (33.33 Mbps downlink/day). However, when 135 users accessed simultaneously, the CIR dropped dramatically to 0.74 Mbps/user, far below the Indonesian broadband standard (2 Mbps). Key findings revealed user overcapacity (demand-capacity ratio: 135%) as the leading cause of instability, not geographical or infrastructure factors. The study recommends: (a) an increase in BTS capacity to 270 Mbps, (b) implementation of Quality of Service (QoS) for critical service priorities, and (c) load balancing between operators. Policy implications emphasize adjusting BTS capacity to projected users in remote areas.
Co-Authors Alfrianus Papuas Maluenseng, Jackried Kanselir Sehang, Steve Arthur