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Kompetensi Aparatur Dalam Pelaksanaan Desentralisasi Dan Otonomi Daerah Deddy Supriady Bratakusumah
Jurnal Administrasi Publik Vol. 1 No. 1 (2002): Jurnal Administrasi Publik, Tahun 1, Nomor 1, Agustus 2002, ISSN 1412 - 7040
Publisher : Centre for Public Policy and Management Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (181.907 KB)

Abstract

Historically, there are rules that followed pasal 18 UUD 1945. the arise of rules No 22 and 25 /1999 based on TAP MPR No XV/MPR/1998, it is occurred because there are many constraints that are facing by the rules No 5/1974 and then opportunities that are realized by the government and the representative of the people to exercise decentralization and autonomy. The opportunities are realized by them, such as the effort of reformation, the strong need of democratization and decentralization, free trade, globalization etc.Rule No 22/1999 explicitely separate the autonomy between the central government and the local govemment. it is also declare the autonomy of the local government is to manage it's own region in order to the public service in it's own region.The rule No 25/1999 is made to complete the rule No 22/1999. Local government should realized that autonomy which is given to the local government costly. Local government should reanalyze and reidentify the source of the local income to increase local income and in order to exercise decentralization.The exercise of decentralization needed financial decentralization, it means that government need human resources that are competent and professional to increase the source of the local income and how to used it in local region. Education and trainings is a tool that can be used to increase the capabilities of the apparatus. Should be note, that the education and the training that are exercised before is not a good tool because it can fullfilled the need of their task. So education and training that will be used should be analyzed it's own goals, such as what is the standard to become a good civil servant. The civil servant that are competent and professional is one of the basic tools that can help local government to increase public service and public welfare.
The The Analysis of Influence of Performance Management Policy to Employees Satisfaction in KPP Madya Jakarta Barat Agnes Anita Carolina; Deddy Supriady Bratakusumah; Maya Puspita Dewi
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.66360

Abstract

This study aims to create employee performance in accordance with the bureaucratic reform plan, increase human resources, and productivity at the West Jakarta Madya Tax Service Office (KPP). The subjects of this study include the Head of Supervision Section, Functional Examiner, Extension Functional Officer, and Account Representative. The informant sample was taken using the purposive sampling method, involving 7 participants representing various positions in KPP Madya West Jakarta. The collected data were analyzed qualitatively descriptively. The results showed that independent variables which include policy clarity systems, human resources, leadership, motivation, and job satisfaction had a significant influence on employee performance at KPP Madya West Jakarta. In addition, forced ratings and distributions also affect employee job satisfaction, as well as the amount of performance allowances received. These findings provide an understanding of the complex relationship between the rating system, human resources, leadership, motivation, and job satisfaction in KPP Madya West Jakarta. This research has important implications in the development of effective strategies to improve employee performance through a measurable, objective, accountable, and transparent rating system.
Organizational Capacity of the PMPTSP Office of Bandar Lampung City in Implementing A Collaborative and Dynamic Work System Iswardi, Benny; Deddy Supriady Bratakusumah
International Journal of Social Science and Business Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v8i1.68136

Abstract

Organizational change capacity determines how easily an organization can implement organizational change. This study aims to provide an overview of the organizational capacity analysis of the Bandar Lampung City PMPTSP Office in implementing a new collaborative and dynamic work system. This research is qualitative with a descriptive approach. The results of this study show that the organizational capacity of the Bandar Lampung City PMPTSP Office can support the implementation of a new collaborative and dynamic work system, especially in the leadership aspect. Strong leadership commitment with transformational and transactional leadership styles is a modality for the organizational capacity of the PMPTSP Office to overcome all challenges and obstacles in the early stages of the process and the sustainability of organizational change. The Head of PMPTSP Bandar Lampung City Office has actualized the transformational and transactional leadership style optimally. This is evidenced by various assessment achievements with good predicates and awards that have been received from various parties. The organizational capacity of the PMPTSP Office to make changes is getting stronger with the commitment and support of the Mayor of Bandar Lampung to improve public services. Budget constraints, especially for human resource development, can be overcome by developing knowledge sharing through internal meetings and discussions and creating social media (WhatsApp and Telegram). The implication of this research is the importance of strengthening leadership commitment and support from related parties in facing challenges and obstacles in organizational change.
ANALISIS EFEKTIVITAS PENGGUNAAN APLIKASI MOBILE JKN SEBAGAI BAGIAN PELAYANAN PUBLIK PADA BPJS KESEHATAN DI KOTA BEKASI Audi Ul Hakim; Agung Edi Rustanto; Deddy Supriady Bratakusumah; Ahmad Hidayat Sutawijaya
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 5 No. 2 (2024)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v5i2.2744

Abstract

Dalam rangka menghadapi tantangan dan meningkatkan pelayanan publik di BPJS Kesehatan, inovasi menjadi kunci untuk mengatasi masalah yang ada. Inovasi dalam hal infrastruktur, administrasi, kualitas pelayanan, dan teknologi dapat membantu memperbaiki sistem jaminan kesehatan nasional ini (Burhanuddin, 2016). Pada era digital ini, penggunaan teknologi mobile telah menjadi bagian penting dari berbagai sektor, termasuk dalam pelayanan publik. Peningkatan fasilitas kesehatan di Kota Bekasi, terutama di daerah padat penduduk dan pinggiran, dapat membantu mengurangi antrian panjang dan meningkatkan aksesibilitas pelayanan kesehatan salah satunya dengan aplikasi mobile JKN. Dengan adanya aplikasi ini, aksesibilitas dan kualitas layanan kesehatan bagi masyarakat dapat meningkat. Peserta bisa dengan mudah mengakses informasi tentang kepesertaan, melakukan pembayaran iuran, mengajukan klaim, dan masih banyak lagi melalui aplikasi ini. Aplikasi mobile JKN telah memberikan dampak positif dalam meningkatkan efektivitas serta efisiensi operasional dan administratif di BPJS Kesehatan Kota Bekasi.