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Development of Client Server-Based Queuing Applications at The Samsat Gowa Office Kumala Jaya, Arsan; Hendra, Akbar; Muhammad Sabirin Hadis; Muhammad Rizal; Randy Angriawan; Annisa Nurul Puteri
Ceddi Journal of Information System and Technology (JST) Vol. 1 No. 2 (2022): December
Publisher : Yayasan Cendekiawan Digital Indonesia (CEDDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jst.v1i2.19

Abstract

The government has established a SAMSAT (One-Stop Manunggal Administration System) office, which has duties in the motor vehicle tax service. Queuing activities make people spend their time waiting. Therefore, it is necessary to create a queuing system that can inform the estimated queue time remotely. The queuing system does not require users to wait physically, so the waiting time needed to queue can be used by taxpayers to carry out their own personal and work activities that are more useful. Queuing application development aims to develop queuing service features from previous applications, which only provide queued information on taxpayers. Features developed in the form of queuing data processing with different activities, monitoring information on time, and queue status periodically. The research method used is SDLC (Software Development Life Cycle) with a prototype model. The test results using the Gray Box Testing method show that queuing applications in government agencies providing motorized vehicle tax services have been successfully developed.
Empowering Digital Philanthropy through the Development of a Social Media Application for Cross-Country Donations at PT. Lasari Kopi Pratama, Muh Riyaldi; Awaliyah, Neneng; Arsandi, Taufik; Zulkifli, Muhammad Irfan Bin; Hendra, Akbar; Kamaruddin, Kamaruddin
Jurnal Abdimas Cendekiawan Indonesia Vol. 2 No. 3 (2025): September
Publisher : Yayasan Cendekiawan Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jaci.v2i3.147

Abstract

The rapid advancement of digital technology has changed how people interact and collaborate, positioning social media as a strategic medium for social engagement and humanitarian action. This community service project was conducted at PT. Lasari Kopi Makassar, aims to develop a social-media-based application for cross-country social donations that integrates technology, transparency, and social participation. Using a Research and Development (R&D) approach, the project began with a needs analysis involving interviews and surveys of employees, community partners, and digital volunteers. The data were used to design the application’s main features, including segmented registration, campaign creation, and integration with secure cross-border payment systems. The application was built using the Flutter multiplatform framework to ensure responsive performance across devices. Testing was carried out directly at PT. Lasari Kopi’s Digital Innovation Division served as the pilot site for training and user trials. The results show that the application effectively facilitated donation activities, simplified user access through a login-optional interface, and encouraged social participation through interactive campaign and collaboration features. Participants reported positive experiences regarding usability, security, and transaction flexibility. This program demonstrates the synergy between academia and industry in applying digital innovation to social empowerment. The collaboration with PT. Lasari Kopi illustrates how technology can support corporate social responsibility (CSR) initiatives and strengthen the culture of giving. The developed application has strong potential to become a scalable solution for promoting digital philanthropy and global social solidarity in the modern era.