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The Influence of Promotion, Price, Service Quality on Customer Satisfaction and Repurchase Decisions at Alfamart and Indomaret (Study at Alfamart and Indomaret in Banjar City) Riyanto, Sugeng; Adhitya Rahmat Taufiq
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.336

Abstract

This study uses 3 independent variables of promotion, price, and service quality, while the dependent variable is customer satisfaction and repurchase decisions. The sample of respondents consisted of 100 respondents, the sample was selected using survey and explanatory survey methods. The data analysis technique uses Smart PLS software version 2.0.m. From the research results it is known that customer satisfaction and repurchase decisions have a value of 0.422. Thus it can be seen that the variable customer satisfaction and repurchase decisions contribute to the promotion, price and service quality variables by 42%, while the remaining 58% is the contribution of other variables. The t test results show that promotion, service quality and repurchase decisions have a significant effect on customer satisfaction. Meanwhile, the price variable on customer satisfaction has no significant effect. The results of the F test indicate that there is an effect of promotion, price, service quality on customer satisfaction and repurchase decisions have a significant effect at Alfamart and Indomaret Kota Banjar.
MASS CIRCUMCISION FOR UNPROSPEROUS CHILDREN: A COMMUNITY SERVICE MODEL BASED ON HEALTH AND SOCIAL VALUES Mudatsir; Andhy Romdani; Daniel Bara Padang Allo; Andina Eka Mandasari; Adhitya Rahmat Taufiq; Aquinaldo Sistanto Putra; Revianti Coenraad; Muhammad Raka El Ghifari; Fahmi Rahmat Amanulloh
BALANGA: Jurnal Pendidikan Teknologi dan Kejuruan Vol. 13 No. 2 (2025): Journal Balanga Edisi Juli-Desember 2025
Publisher : Jurusan Pendidikan Teknologi dan Kejuruan, FKIP, Universitas Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/balanga.v13i2.20016

Abstract

Access to safe and hygienic circumcision services remains a serious challenge for some Indonesians, especially for underprivileged families in densely populated urban areas like Bekasi. Ironically, circumcision has significant medical benefits, from preventing urinary tract infections and reducing the risk of sexually transmitted infections (STIs), to promoting reproductive hygiene. Beyond its medical benefits, circumcision also plays a strong social role as a symbol of a boy's transition to adulthood in Indonesian culture. This community service initiative aims to address the gap in access to circumcision services through a free mass circumcision program targeting children from underprivileged families. The implementation method includes target identification, health education for children and parents, circumcision using the dorsumsisi technique, and post-event support. The activity took place on July 12, 2025, in Bekasi, involving 40 children aged 5–13. Results showed that all participants underwent the circumcision process safely and without significant complications. This program not only positively impacted children's health and development but also strengthened self-confidence and strengthened social bonds within the community. This community service-based mass circumcision demonstrates that preventive health interventions can be integrated with social empowerment. This activity is worthy of widespread replication as a model of collaboration between higher education institutions, health workers, and local communities.