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All Journal JOIN (Jurnal Online Informatika) GEMBIRA (Pengabdian Kepada Masyarakat)
Rizki, Bayu
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Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Customer Loyality Segmentation on Point of Sale System Using Recency-Frequency-Monetary (RFM) and K-Means Rizki, Bayu; Ginasta, Nava Gia; Tamrin, Muh Akbar; Rahman, Ali
JOIN (Jurnal Online Informatika) Vol. 5 No 2 (2020)
Publisher : Department of Informatics, UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/join.v5i2.511

Abstract

It is no doubt that the development of the business world has been progressive. Point of sale is one of the many system used as a means of payment in various existing businesses, especially in heterogeneous markets. The activity of transactions between Point of Sale Systems and Customers occur in the business world. Keep in mind also that one of the main factors of business success, is from customers. There is the need of an attractive strategy and certainly it will be to increase the income and assets of a business. To know that, this research will explore the behavior of customer which is based marketing, through RFM Method (Recency, Frequency and Monetary). The case of this study is in Goldfinger Store. It will do segmentation and also use data mining technique to do clustering by using K-Means with result of loyal and potential customer. The results of segmentation using RFM (Recency, Frequency, Monetary) and K-Means methods have produced multiple clusters by dividing them into groups.
PENINGKATAN KOMPETENSI PENGELOLAAN PERPUSTAKAAN SEKOLAH MELALUI PROGRAM PRAKTIK KERJA LAPANGAN (PKL) DI SMA NEGERI 7 MAKASSAR Rahmat, Rahmat; Ramadayani, Nur; Waqiah, Andi Wildani Nurul; Sahabuddin, Fauzah Safira; Rizki, Bayu
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 3 No 06 (2025): DESEMBER 2025
Publisher : Media Inovasi Pendidikan dan Publikasi

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Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kompetensi mahasiswa dalam pengelolaan perpustakaan melalui kegiatan Praktik Kerja Lapangan (PKL) di SMA Negeri 7 Makassar. Fokus kegiatan terletak pada penerapan layanan teknis perpustakaan, seperti katalogisasi, penyiangan koleksi, pelabelan, serta penginputan data buku melalui sistem Senayan Library Management System (SLiMS). Metode yang digunakan bersifat partisipatif dan kolaboratif antara mahasiswa, pustakawan, serta guru sekolah. Hasil kegiatan menunjukkan peningkatan efisiensi dalam pengelolaan data koleksi, keteraturan rak buku, serta peningkatan literasi digital pustakawan dan siswa. Kegiatan ini juga memperkuat hubungan kelembagaan antara perguruan tinggi dan sekolah dalam upaya membangun budaya literasi yang berkelanjutan.
Co-Authors Ginasta, Nava Gia Rahman, Ali Rahmat Rahmat Ramadayani, Nur Sahabuddin, Fauzah Safira Tamrin, Muh Akbar Waqiah, Andi Wildani Nurul