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The Effect of Halal Brand Personality, Brand Experience, User Experience and E-Service Quality on Brand Loyalty (Case Study on Muslim Consumers of Skintific Products in Surabaya) Salsabila, Sania
Ijtihad Vol. 18 No. 1 (2024): Ijtihad: Jurnal Hukum dan Ekonomi Islam
Publisher : Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/ijtihad.v18i1.12160

Abstract

**English**This study aims to determine the effect of halal brand personality, brand experience, user experience, and e-service quality on brand loyalty simultaneously and partially. This research uses descriptive quantitative methods. The population in this study were 100 Muslim consumers of Skintific products in Surabaya. The sample in the study was determined by the lemeshow formula and obtained 100 respondents. The sampling technique used purposive sampling. The data collection technique used a questionnaire with 36 statement items and was measured using a Likert scale of 1 to 5 which had been tested for validity and reliability. The data analysis technique used is multiple linear regression analysis to answer the hypothesis. The results showed that from the partial test, the halal brand personality variable had a significant effect on brand loyalty with a tcount of 2.138> table 1.661 and a significant value of 0.035 <0.05. From the variable. From the brand experience variable, it has a significant effect on brand loyalty with tcount 2.055> table 1.661 and a significant value of 0.043 <0.05. From the user experience variable, it has a significant effect on brand loyalty with a tcount of 3.782> table 1.661 and a significant value of 0.000 <0.05. From the e-service quality variable, it has a significant effect on brand loyalty with tcount 2,764> table 1,661 and a significant value of 0.007 <0.05. Then, the simultaneous test of halal brand personality, brand experience, user experience and e-service quality variables has a significant effect on brand loyalty showing F count 20,261> F table 2,467 with a significant value of 0.000 <0.05. The R Square result of 43.8% shows the influence of halal brand personality, brand experience, user experience, and e-service quality on brand loyalty.  While 56.2% is influenced by other variables outside the study        **Indonesia**Penelitian ini bertujuan untuk mengetahui pengaruh halal brand personality, brand experience, user experience, dan e-service quality terhadap brand loyalty secara simultan maupun parsial.Penelitian ini menggunakan metode kuantitatif deskriptif. Populasi pada penelitian ini sebanyak 100 konsumen muslim produk Skintific di Surabaya. Sampel pada penelitian  ditentukan oleh rumus lemeshow dan diperoleh 100 reponden. Teknik pengambilan sampel menggunakan purposive sampling. Teknik pengumpulan data menggunakan kuesioner dengan 36 butir pernyataan dan diukur menggunakan skala likert 1 sampai 5 yang telah diuji validitas dan realibilitasnya. Teknik analisis data yang digunakan yaitu analisis regresi linear berganda untuk menjawab hipotesis. Hasil penelitian menunjukkan dari uji parsial  variabel  halal brand personality berpengaruh signifikan terhadap brand loyalty dengan thitung 2,138 > tabel 1,661 dan nilai signifikan 0,035 < 0,05. Dari variabel. Dari variabel brand experience berpengaruh signifikan terhadap brand loyalty dengan thitung 2,055 > tabel 1,661 dan nilai signifikan 0,043 < 0,05. Dari variabel user experience berpengaruh signifikan terhadap brand loyalty dengan thitung 3,782 > tabel 1,661 dan nilai signifikan 0,000 < 0,05. Dari variabel e-service quality berpengaruh secara signifikan terhhadap brand loyalty dengan thitung 2,764 > tabel 1,661 dan nilai signifikan 0,007 < 0,05. Kemudian,  Uji  simultan variabel  halal brand personality, brand experience, user experience dan e-service quality berpengaruh signifikan terhadap brand loyalty menujukkan F hitung 20,261 > F tabel 2,467 dengan nilai signifikan 0,000 < 0,05. Hasil R Square sebesar sebesar 43,8% menunjukkan pengaruh halal brand personality, brand experience, user experience, dan e-service quality terhadap brand loyalty.  Sedangkan 56,2% dipengaruhi  variabel  lainnya  diluar penelitian.
The Effect of Halal Brand Personality, Brand Experience, User Experience and E-Service Quality on Brand Loyalty (Case Study on Muslim Consumers of Skintific Products in Surabaya) Salsabila, Sania; Munir, Maryam Bte Badrul
ADILLA : Jurnal Ilmiah Ekonomi Syari'ah Vol 7 No 2 (2024): Juli
Publisher : Universitas Islam Darul 'ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/adilla.v7i2.6570

Abstract

This study aims to determine the effect of halal brand personality, brand experience, user experience, and e-service quality on brand loyalty simultaneously and partially. This research uses descriptive quantitative methods. The population in this study were 100 Muslim consumers of Skintific products in Surabaya. The sample in the study was determined by the lemeshow formula and obtained 100 respondents. The sampling technique used purposive sampling. The data collection technique used a questionnaire with 36 statement items and was measured using a Likert scale of 1 to 5 which had been tested for validity and reliability. The data analysis technique used is multiple linear regression analysis to answer the hypothesis. The results showed that from the partial test, the halal brand personality variable had a significant effect on brand loyalty with a tcount of 2.138> table 1.661 and a significant value of 0.035 <0.05. From the variable. From the brand experience variable, it has a significant effect on brand loyalty with tcount 2.055> table 1.661 and a significant value of 0.043 <0.05. From the user experience variable, it has a significant effect on brand loyalty with a tcount of 3.782> table 1.661 and a significant value of 0.000 <0.05. From the e-service quality variable, it has a significant effect on brand loyalty with tcount 2,764> table 1,661 and a significant value of 0.007 <0.05. Then, the simultaneous test of halal brand personality, brand experience, user experience and e-service quality variables has a significant effect on brand loyalty showing F count 20,261> F table 2,467 with a significant value of 0.000 <0.05. The R Square result of 43.8% shows the influence of halal brand personality, brand experience, user experience, and e-service quality on brand loyalty. While 56.2% is influenced by other variables outside the study
PEMBERDAYAAN IBU BALITA UNTUK MENINGKATKAN KESEHATAN ANAK MELALUI EDUKASI CEGAH DIARE DAN DEMONSTRASI PENDAMPING MAKANAN TAMBAHAN (PMT) BERBASIS PANGAN LOKAL Qurrota 'Aini, Tazqia; Hanatha Pasha, Yessinia; Marlita Primastuti, Amanda; Lailatul Rochmah, Fani; Salsabila, Sania; Dewantika Santoso Putri, Aisyah; Yumna Nurul Ismah, Adinda; Puspitasari, Cindy; Arfiani, Sinta; Berliana Mulazamah, Nandini; Rokhmah, Dewi
Kumawula: Jurnal Pengabdian Kepada Masyarakat Vol 8, No 2 (2025): Kumawula: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/kumawula.v8i2.58245

Abstract

Diarrhea is a disease that is ranked second as the cause of death among children under five in the world. One of the important impacts of diarrhea in toddlers is related to malnutrition and growth failure, specifically stunting. Prolonged diarrhea can cause a decrease in nutritional status, especially in children under two years of age. Diarrhea prevention interventions are carried out through empowerment programs involving educational and coercive activities using the Participatory Rural Appraisal (PRA) method. PRA is an empowerment approach and technique that involves the community during program planning, implementation, monitoring, and evaluation activities. The material in the empowerment program is related to diarrhea, including the definition of diarrhea, the causes of diarrhea, and how to prevent diarrhea. This material is listed in the Cerdik Module, which includes menus with local ingredients. The empowerment program consists of two activities, namely diarrhea prevention education carried out by diarrhea care cadres and locally-based Supplemental Food Complementary Demonstration (PMT) activities. The activity was attended by 24 participants, namely mothers with children under five. Based on the results, it is known that the pre-test and post-test showed an increase in knowledge by 5.4%, as evidenced by the average pre-test score of 7.3 and the average post-test score of 7.7. Cooperation is needed between the government, community, and stakeholders related to diarrhea prevention efforts so that a diarrhea-free Sabrang Village can be realized. Diare merupakan penyakit dengan peringkat kedua sebagai penyebab kematian balita di dunia. Salah satu dampak penting diare pada balita adalah berkaitan dengan malnutrisi dan kegagalan pertumbuhan stunting. Diare yang berkepanjangan dapat menyebabkan penurunan status gizi, terutama pada anak di bawah usia dua tahun. Intervensi pencegahan diare dilakukan melalui program pemberdayaan melalui kegiatan edukasi dan demonstrasi dilakukan dengan metode Participatory Rural    Appraisal (PRA). PRA merupakan pendekatan dan teknik pemberdayaan yang melibatkan masyarakat selama kegiatan perencanaan, pelaksanaan, pemantauan, dan evaluasi program. Materi dalam program pemberdayaan berkaitan dengan diare, diantaranya definisi diare, penyebab diare, hingga cara pencegahan diare. Materi tersebut tercantum dalam Modul Cerdik yang di dalamnya terdapat menu-menu dengan bahan lokal. Program pemberdayaan terdiri dari dua kegiatan yakni edukasi cegah diare yang dilakukan oleh kader peduli diare dan kegiatan Demonstrasi Pendamping Makanan Tambahan (PMT) berbahan dasar lokal. Kegiatan diikuti oleh 24 sasaran yakni ibu-ibu dengan anak yang memiliki balita. Berdasarkan hasil pre-test dan post-test diketahui terjadi peningkatan pengetahuan sebesar 5,4% dibuktikan dengan rata-rata skor pre-test sebesar 7,3 dan rata-rata skor post-test sebesar 7,7. Diperlukan kerjasama antara pemerintah, masyarakat, dan pemangku kepentingan yang berkaitan dengan upaya pencegahan diare sehingga dapat mewujudkan Desa Sabrang yang bebas diare.