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All Journal JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI International Journal of Community Service
Bambang Adiwinoto
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Religion Humanities Computer Science & IT Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Analisis Kinerja BSI Ditinjau Dari Kepuasan Dan Peningkatan Pengguna Internal Berbasis Fast Studi Kasus: STMIK Atma Luhur Pangkalpinang Bambang Adiwinoto
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 4 No 1 (2017): JATISI SEPTEMBER 2017
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (66.537 KB) | DOI: 10.35957/jatisi.v4i1.89

Abstract

Information Systems Division (BSI) as provider and IT manager must be able to perform its function. Quality IT products and services can be measured and perceived by internal users. This research contains two kinds of research, that is research that will test the relation between internal satisfaction with eight independent variable of product quality and IT service and relationship between internal customer performance improvement to eight independent variable of product quality and service of SI / TI. The eight independent variables of product quality and IT services are availability, user friendliness, productivity, durability, timeless of support responsiveness, reliability and integration. The model used in this research is FAST (Framework for the Application of System Thingking). The expected result indicates that there is a positive significant influence between internal customer satisfaction with eight variable of product quality and IT service (reject H0 on hypothesis 1) and there is a positive significant influence between product quality and IT service to internal customer performance improvement (reject H0 on Hypothesis 2). Mann-Whitney analysis results received H0 on hypothesis 3, in other words there is no significant difference in performance aspect between internal customers and Information System Division on the performance of Information System Section on all aspects measured
The Digital Platform Promotion Strategy To Support UMKM In Bangka Belitung Province Hengki, Hengki; Bambang Adiwinoto; Sarwindah; Jonari Pandia; Rismar Yanti
International Journal Of Community Service Vol. 1 No. 1 (2021): May 2021 (Indonesia - Malaysia )
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v1i1.13

Abstract

Since the COVID-19 pandemic entered Indonesia in early March 2020, theeconomy had stopped, thus affecting the socio-economic life of the community.With the pandemic, people's lives are mostly done at home (Work from Home)so that the use of digital platform technology in helping companies work on alarge and small scale, especially in small and medium enterprises in the startupworld. In the promotion strategy by utilizing it is also necessary to use a businessintelligence model which is an analytical tool in the form of business informationthat is used to consolidate, analyze, store and access a lot of data in the contextof business processes that lead to making decisions and actions with the aim ofimproving the performance of business or business strategies in the future.UMKM, especially in the province of Bangka Belitung. Therefore, we intend tocarry out service in educating the public with the theme "digital platformpromotion strategy to support UMKM in Bangka Belitung Province" which aimsto review the use of digital platform technology and the benefits of BusinessIntelligence in the digital business era.      
Co-Authors Hengki Hengki Jonari Pandia Rismar Yanti Sarwindah