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PELAYANAN CUSTOMER SERVICE DIREKTORAT PENGADAAN DAN KEPANGKATAN DI BADAN KEPEGAWAIAN NEGARA Armiati, Reni; Ridwan, M; Sukamto, Heri; Sukatmadjaya, Ahmad; Dewi, Tiara Sandika
Batara Wisnu : Indonesian Journal of Community Services Vol. 3 No. 2 (2023): Batara Wisnu | Mei - Agustus 2023
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v3i2.300

Abstract

Customer Service is the leading front in an institution in providing services to the community. The success and satisfaction provided to the user community is one of the superior values ??of this institution. The State Civil Service Agency (BKN) is a state institution that operates in the field of state personnel management which provides administrative services to civil servants. With the training and counseling attended by 80 administrative staff regarding public speaking / communication in general, creativity and professional training in providing assistance to civil servants who need data, it is hoped that this will help make it easier for employees to provide customer service in the Directorate section. Procurement and Rankings in the State Civil Service Agency
Pelatihan Pembuatan Eco Enzim (Tim Penggerak Karang Taruna Desa Sukasetia Cihaubetik, Kecamatan Ciamis Kabupatan, Jawa Barat) Herawati, Heny; Santhoso, Agus; Asman, Asman; Armiati, Reni; Sukatmadjaya, Ahmad
Journal Of Human And Education (JAHE) Vol. 2 No. 2 (2022): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pengelolaan sampah menjadi sesuatu yang bermanfaat sangatlah penting dilakukan terutama untuk sampah rumah tangga yang setiap harinya selalu ada. Fasilitas pengolahan sampah organik perlu untuk disediakan agar sampah dapat bermanfaat untuk pertanian. Selain itu, warga desa sukasetia juga belum pernah mendapatkan edukasi yang cukup mengenai pengolahan sampah menggunakan teknologi tepat guna. Untuk merespon permasalahan tersebut, maka ibu-ibu PKK dan karang taruna perlu diberikan pengetahuan dan keterampilan untuk mengelola sampah organik yaitu berupa eco enzyme. Tujuan dari pelaksanaan kegiatan pengabdian masyarakat ini adalah dapat mengatasi permasalahan yang dihadapi yaitu permasalahan penumpukan sampah organik dari dapur berupa sisa sayuran dan buah-buahan. Eco enzyme dibuat dari sampah organik, molase, dan air dengan rasio 3:1:10. Bahan dicampur di dalam wadah plastik kapasitas 10 Liter dan dibiarkan mengalami fermentasi spontan selama 3 bulan hingga cairan eco enzyme bisa dipanen. Berdasarkan evaluasi kegiatan dengan diikuti sebanyak 12 peserta menyatakan puas terkait adanya kegiatan pengelolaan sampah organik menjadi eco enzyme. Tingkat pemahaman peserta terhadap topik mencapai 80%, yang menunjukkan bahwa sebagian besar peserta dapat memahami prinsip-prinsip dan praktik produksi enzim ramah lingkungan Kegiatan mampu memberikan edukasi efektif kepada warga desa sukasetia.
Influence of Brand Ambassador Against Purchase Interest with Event Marketing as Intervening Variable Yusuf, Bintang Akbar; Armiati, Reni; Sunarno, Sunarno
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1526

Abstract

This study aims to analyze the influence of the use of brand ambassador on purchasing interest with event marketing as a intervening variable. The method used is the quantitative method (explanatory research). The population in this study were visitors event “Wave Here On 2024” who follow the Instagram accounts @mychitato and @indomilkyourway. Meanwhile, the sample of this study was 100 respondents with the technique purposive sampling. The results of this study indicate that event marketing able to mediate the influence of Seventeen as brand ambassador on purchasing interest in Indomilk and Chitato products. This explains that the ability of the variable brand ambassador (X) and event marketing (Z) in influencing the purchase interest variable (Y) by 53.8%. While the remaining 46.2% of the purchase interest variable (Y) is influenced by other variables not discussed in this study.