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All Journal Jurnal Bisnis Terapan Batara Wisnu : Indonesian Journal of Community Services KINERJA : Jurnal Ekonomi dan Bisnis
Dewi, Tiara Sandika
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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ENHANCING ORGANIZATIONAL READINESS IN FACING THE ERA OF DISRUPTION WITH RESILIENCE – BASED STRATEGY Asrunputri, Aisyah Pia; Asidiki, Ubaydah; Dewi, Tiara Sandika
Jurnal Bisnis Terapan Vol. 8 No. 1 (2024): Jurnal Bisnis Terapan
Publisher : Politeknik Ubaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jbt.v8i1.6003

Abstract

This research is intended to identify how the organizational readiness in facing the era of disruption can enhanced, using certain strategies such as resilience- based strategies. Today's organizations are required to be resilient in facing disruption. This disruption gives birth to various risks that must be faced by businesses. Organizations are expanding their perspectives that were once only around operations and finance, now involving human resources. Therefore, it is important for organizations to understand the disruption that affect the organization and their readiness to face these risks. This research uses instruments developed by Deloitte (2023) focusing on measuring the readiness gap trends; ranging from readiness gap in a skill-based approach to readiness gap in leadership in a disrupted world. The sample of this research involving business owners and managers in Indonesia. The results show that majority of the respondents have a significant level of readiness in facing the era of disruption especially in terms of anticipating societal and environmental risk in daily business operation.
PELAYANAN CUSTOMER SERVICE DIREKTORAT PENGADAAN DAN KEPANGKATAN DI BADAN KEPEGAWAIAN NEGARA Armiati, Reni; Ridwan, M; Sukamto, Heri; Sukatmadjaya, Ahmad; Dewi, Tiara Sandika
Batara Wisnu : Indonesian Journal of Community Services Vol. 3 No. 2 (2023): Batara Wisnu | Mei - Agustus 2023
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v3i2.300

Abstract

Customer Service is the leading front in an institution in providing services to the community. The success and satisfaction provided to the user community is one of the superior values ??of this institution. The State Civil Service Agency (BKN) is a state institution that operates in the field of state personnel management which provides administrative services to civil servants. With the training and counseling attended by 80 administrative staff regarding public speaking / communication in general, creativity and professional training in providing assistance to civil servants who need data, it is hoped that this will help make it easier for employees to provide customer service in the Directorate section. Procurement and Rankings in the State Civil Service Agency
ANALISIS DAMPAK MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN Nurulhuda, Elly Soraya; Dewi, Tiara Sandika
Kinerja Vol 8 No 01 (2025): KINERJA : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam As-Syafi'iyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/kinerja.v8i01.4953

Abstract

Penelitian ini bertujuan untuk menganalisis Dampak Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan. Penelitian ini dilakukan pada karyawan SMA Negeri Unggulan M.H Thamrin Jakarta Timur. Sampel dalam penelitian ini berjumlah 54 Karyawan Kontrak Kerja Individu (KKI). Teknik pengumpulan data menggunakan kuesioner. Penelitian ini menggunakan uji validitas, uji reliabilitas, uji normalitas, uji multikolinearitas, uji heteroskedastisitas. Analisis pada penelitian ini menggunakan analisis regresi berganda, analisis korelasi berganda, koefisien determinasi dan uji hipotesis. Hasil penelitian menunjukkan bahwa variabel Motivasi Kerja tidak berpengaruh dan tidak signifikan terhadap Kinerja Karyawan. Disiplin Kerja berpengaruh positif dan signifikan terhadap Kinerja Karyawan dengan nilai koefisien determinasi sebesar 46,8%, sementara sisanya 53,2% dipengaruhi oleh faktor lainnya.
Co-Authors Armiati, Reni Asidiki, Ubaydah asrunputri, aisyah pia M. Ridwan Nurulhuda, Elly Soraya SUKAMTO, HERI Sukatmadjaya, Ahmad