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All Journal JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Review of Multidisciplinary Education, Culture and Pedagogy (ROMEO)
Das, Rajib Chandra
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Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Citizen Perspective on M-Governance and Ethical Challenges in Bangladesh Das, Rajib Chandra; Ruma, Israt Jahan
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 1 (2025): NOVEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i1.2075

Abstract

E-governance enhances public services, lowers corruption, and encourages state modernization. In a rapidly developing nation like Bangladesh, an e-government is not only a symbol of modernity but also a strategic tool for attaining the Sustainable Development Goals and inclusive economic growth. Bangladesh is in the vanguard of the least developed countries’ digital transformation thanks to the government’s Smart Bangladesh (Vision 2041) plans, which seek to accelerate the shift to digital public services. Despite improvements in internet services and communication networks, Bangladesh is predicted to remain the least developed nation in the UN E-Government Development Index by 2026. Additionally, the government launched services for mobile government, or m-government. Mobile phones are used by these services to facilitate transactions and provide information. For instance, users can use SMS or mobile apps to check their test results, pay bills, and get notifications from the government. In Bangladesh, where computer ownership is low but cell phone penetration is strong, this strategy is very helpful. To facilitate cashless transactions, the government collaborated with mobile banking service companies. For bill payment, money transfers, and business transactions, services like bKash, Nagad, and Rocket gained popularity. However, citizens face severe ethical difficulties with these services. This study examines the ethical issues surrounding the M-governance experience, namely mobile financial services. Finally, it suggests methods for embedding ethics at all levels of M-governance, such as strong data security legislation, digital literacy and equity initiatives, interconnected platforms, and ethical bureaucratic stewardship.
Exploring the Perceptions of ICT Use in Higher Education: An Empirical Study from Bangladesh Das, Rajib Chandra; Hashmi, Nushrat; Sultana, Zakia
REVIEW OF MULTIDISCIPLINARY EDUCATION, CULTURE AND PEDAGOGY Vol. 5 No. 1 (2025): NOVEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/romeo.v5i1.2033

Abstract

Information and communication technologies (ICTs) exert a substantial influence on enhancing students’ academic competencies in Bangladesh. The primary aim of this inquiry is to ascertain undergraduate learners’ viewpoints regarding the deployment of ICT in their studies. In addition, the investigation explores the hindrances that may obstruct the optimal integration of ICT within higher education from the students’ perspective. A survey-based methodology was employed, adopting a quantitative orientation. The study utilized both primary and secondary sources of evidence. For the primary data, an online questionnaire was disseminated to undergraduate students of CCN University of Science and Technology across four designated departments. A total of 120 students enrolled in the Fall 2025 semester participated in the survey. Data collection was executed through a stratified random sampling procedure. The results indicated that students devoted considerable time to utilizing ICT for educational purposes and expressed favorable attitudes toward its application in learning. They acknowledged that ICT significantly contributes to the refinement of their academic abilities; however, they also encountered numerous impediments in classroom usage, such as insufficient training opportunities, technical malfunctions, inadequate user assistance, elevated cost of technological tools, unreliable internet connectivity or infrastructural deficits, concerns over privacy and data protection, and restricted campus internet access. Ultimately, the study proposes several recommendations for higher education administrators and policymakers to facilitate the effective adoption and expansion of ICT in the years ahead. Furthermore, Respondents expected the campus to be able to supply each classroom with suitable equipment and ICT connectivity to enhance the learning process.
Co-Authors Hashmi, Nushrat Ruma, Israt Jahan Sultana, Zakia