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PENGARUH KUALITAS PELAYANAN ADMINISTRASI, SARANA PRASARANA, DAN PERILAKU PEGAWAI TERHADAP KEPUASAN MASYARAKAT PEMOHON E-KTP DAN AKTE KELAHIRAN PADA DINAS KEPENDUDUKAN DAN CACATAN SIPIL KABUPATEN BIREUEN Konadi, Win; Syahniar
indOmera Vol 2 No 3 (2021): Volume 2, Nomor 3, Maret 2021
Publisher : LPPM-UNIKI

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Abstract

This study aims to assess and measure the magnitude; 1) The effect of the service system on the community satisfaction of e-KTP-e applicants and birth certificates, 2) the influence of infrastructure on the community satisfaction of e-KTP-e applicants and birth certificates, 3) the effect of service employee behavior on community satisfaction with e-KTP and the applicant for a birth certificate, and 4) the influence of the service system, facilities, and employee behavior on the community satisfaction of applicants for KTP-el and birth certificates at the Civil Service Population and Civil Disability Service. Bireuen District. With the research object is the people of Bireuen Regency who submitted and made El-KTP and birth certificates as many as 70 samples. With a path analysis approach. The results showed that; A). There is a direct and indirect effect of service quality factors on the satisfaction of the community managing and making KTP-e and child birth certificates by 33.58%. b). The magnitude of the influence of service facilities and infrastructure factors on the satisfaction of the people who care for and make e-KTPs and birth certificates for children is 16.13%, c). And the influence of employee behavior factors on community satisfaction who care for and make e-KTPs and birth certificates for children at the Population and Civil Registry Office of Bireuen Regency is 20.89%. Based on the size of the determination coefficient of 0.705, it explains that the contribution of the aspects of service quality, service facilities and infrastructure and employee behavior to community satisfaction at the Population and Civil Registry Office of Bireuen Regency is 70.5%. Meanwhile, the remaining role of the variable that was not examined was 29.5%, indicating that there are other factors that can influence the variable of community satisfaction
Keterampilan Membaca Kata Dasar Suku Terbuka: Suatu Tinjauan Profesional Semester Genap Tahun Pelajaran 2022/2023 Ikawati; Helia; Sepnuralisa; Syahniar; Firdaus, Nazilatul
Jurnal Pembelajaran Bahasa dan Sastra Vol. 2 No. 4 (2023): Juli 2023
Publisher : Raja Zulkarnain Education Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55909/jpbs.v2i4.326

Abstract

Penelitian deskriptif ini bertujuan untuk mendeskripsikan tinjauan di semester ganjil 2022/2023 tentang: 1) keterampilan membaca kata dasar suku terbuka di kelas 1; 2) sama-tidaknya keterampilan membaca kata dasar suku terbuka per kelompok sampel. Penelitian dilaksanakan di SDIT Fajar Ilahi 2 Bengkong di akhir semester genap 2022/2023. Populasi penelitian ini berjumlah 116 yang terbagi dari 4 rombongan belajar. Sampel ditetapkan sebanyak 90 siswa. Jumlah ini terbagi dari 24 siswa kelas Usamah bin Zaid, 24 siswa kelas Ibnu Abbas, 21 siswa kelas Shafiyah bin Abd Muthalib, dan 21 siswa kelas Rumaisha binti Milhan. Untuk mengumpulkan data keterampilan membaca kata dasar suku terbuka digunakan tes unjuk kerja. Tes berisi 113 kata dasar suku terbuka yang didominasi kata bersuku dua. Tes unjuk kerja ini disusun secara objektif guna memenuhi syarat validitas dan reliabilitas. Untuk menemukan jawaban atas rumusan masalah-1 digunakan prosedur statistik deskriptif yakni mean hitung. Untuk menemukan jawaban atas rumusan masalah-2 digunakan analisis temati. Hasil penelitian: 1) keterampilan membaca kata dasar suku terbuka siswa kelas 1 SDIT Fajar Ilahi 2 Bengkong, Batam: di atas median sebanyak 37 anggota sampel atau 41,11 persen sedangkan di median ke bawah sebanyak 53 anggota sampel atau 58,89 persen; 2) tidak terdapat perbedaan keterampilan membaca kata dasar suku terbuka siswa kelas 1 SDIT Fajar Ilahi 2 Bengkong, Batam menurut kelompok sampel. Itulah simpulan artikel ini.