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All Journal SENADA : Semangat Nasional Dalam MengabdI Jurnal Sistem Informasi Informatics and Computer Engineering Journal CKI On Spot Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)
Irfan Mahendra
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Computer Science & IT Economics, Econometrics & Finance Education Medicine & Pharmacology Public Health Social Sciences Other

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Journal : Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)

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Perancangan UI/UX Pada Aplikasi Serikat Pekerja Kereta Api Dengan Metode Design Thinking Bahrudin; Irfan Mahendra
Prosiding Vol 7 No 1 (2025): SNISTEK
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/psnistek.v7i1.10730

Abstract

The SPKA application is a mobile device that can help users in associating using the application. Based on the results of observations and interviews, the use of the SPKA application is still not optimal and lacks attention to user interface (UI) and user experience (UX) design, causing inconvenience for users when using the application. The goal of the testing is to update the UI/UX of the SPKA application by applying the design thinking method. The choice was made for the design thinking approach because it emphasizes creativity in creating new solutions and places a strong emphasis on understanding user needs. This study includes data collection and analysis involving five stages of the design thinking method, namely empathize, define, ideate, prototype, and testing. The application of the design thinking method in the development of UI/UX interfaces produces results that can achieve the goals of the method to enhance user satisfaction and utility. Support depends on the results of testing with the System Usability Scale method for the SPKA application, which achieved a final score of 85 and received a B classification on the assessment scale. Thus, this indicates that users appreciate the high level of usability of the SPKA application. The UI/UX design of the SPKA application is expected to serve as a model for the development of SPKA applications in the future. 
Sistem Informasi Manajemen Pelaporan Hasil Kerja Cleaning Service Novrian Eka Cahya; Irfan Mahendra
Prosiding Vol 7 No 1 (2025): SNISTEK
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/psnistek.v7i1.10731

Abstract

In the digital era, fast, accurate, and structured work result recording has become essential for cleaning service companies to maintain operational performance and service quality. This study aims to design and implement a web/mobile-based management information system for reporting cleaning service performance, addressing issues of manual recording such as data inaccuracy, monitoring difficulties, and delays in report generation. The development method applied was the Waterfall model, consisting of requirement analysis, system design, implementation, testing, and maintenance. Data were collected through observation, interviews, and literature review, while the system was tested using black-box testing on all main features. The test results showed that all test scenarios (login, report input, supervisor verification) achieved a "Match" status or a 100% success rate, demonstrating that the application works as intended. The system effectively accelerates the reporting process, improves recording accuracy, and facilitates supervisors in verifying and compiling reports. Its implementation at PT. Sarana Steel has made a tangible contribution to enhancing operational efficiency and transparency in cleaning service performance, serving as a model solution for similar companies
Co-Authors Bahrudin Mohammad Badrul Monalisa Monalisa Nita Merlina Novrian Eka Cahya Santoso Setiawan Uchti Nur Rachmah Yumi Novita Dewi