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All Journal Muttaqien; Indonesian Journal of Multidiciplinary Islamic Studies Tata Kelola
RANI, MUHAMMAD
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Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Rawat Inap di Ruang Perawatan Private Care Center (PCC) RSUP Dr. Wahidin Sudirohusodo Makassar. Rani, Muhammad; Basalamah, Salim; Damis, Hasanudin
Tata Kelola Vol. 11 No. 1 (2024): Januari - Juni
Publisher : Magister Manajemen Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (427.754 KB) | DOI: 10.52103/jtk.v11i1.122

Abstract

Penelitian ini bertujuan untuk mencari bukti emperis variabel-variabel yang mempengaruhi Kepuasan Pasien Rawat Inap di Ruang Perawatan Private Care Center (PCC) RSUP Dr. Wahidin Sudirohusodo Makassar. Untuk melihat pengaruh tersebut digunakan lima variabel independen yaitu Bukti Fisik (tangibles), Kehandalan (reliability), Ketanggapan (responsiveness), Jaminan (assurance), Empati (empathy) serta satu variabel dependen yaitu kepuasan pasien. Dalam peneltian ini, sampel yang diambil adalah 97 responden. Pengumpulan data dilakukan melalui observasi langsung dan survei dengan cara pembagian kuesioner kepada responden. Penelitian ini menggunakan metode analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa Bukti Fisik (tangibles) dan Ketanggapan (responsiveness) berpengaruh positif dan signifikan terhadap Kepuasan Pasien Rawat Inap di Ruang Perawatan Private Care Center (PCC) RSUP Dr. Wahidin Sudirohusodo Makassar. Sedangkan Kehandalan (reliability), Jaminan (assurance), dan Empati (empathy) tidak berpengaruh positif dan signifikan terhadap Kepuasan Pasien Rawat Inap di Ruang Perawatan Private Care Center (PCC) RSUP Dr. Wahidin Sudirohusodo Makassar. Disamping itu variabel yang paling dominan berpengaruh terhadap kepuasan Pasien Rawat Inap di Ruang Perawatan Private Care Center (PCC) RSUP Dr. Wahidin Sudirohusodo Makassar adalah Bukti Fisik. This study aims to find empirical evidence of variables that affect inpatient patient satisfaction in the Private Care Center (PCC) Hospital. Dr. Wahidin Sudirohusodo Makassar. To see this effect five independent variables are used namely Physical Form (tangibles), Reliability, Responsiveness, Assurance, Empathy and one dependent variable is patient satisfaction. In this study, the sample taken was 97 respondents. Data collected through direct observation and survey by way of distribution questionnaires to respondents. This study uses multiple linear regression analysis method The results showed that the physical form (tangibles) and responsiveness (responsiveness) had a positive and significant effect on the Satisfaction of Inpatients in the Private Care Center (PCC) Room of RSUP Dr. Wahidin Sudirohusodo Makassar. While reliability, assurance, and empathy have no positive and significant effect on patient satisfaction in the Private Care Center (PCC) Hospital. Dr. Wahidin Sudirohusodo Makassar. Besides that, the most dominant variable influences the Satisfaction of Inpatients in the Private Care Center (PCC) Room of RSUP Dr. Wahidin Sudirohusodo Makassar is Physical Evidence (tangibles).
Navigating Stock Analysis with Artificial Intelligence: An Islamic Economic Approach to Mitigate Gharar and Maysir Rani, Muhammad; Siraz, Muhammad; Ardiyansah, Mawar; Setiawan, Rahmad Fahreza; Akbar, Wahyu
Muttaqien Indonesian Journal of Multidiciplinary Islamic Studies
Publisher : Muttaqien Publishing, Lembaga Penelitian dan Pengabdian kepada Mayarakat (P3M) STAI DR. KH.EZ. Muttaqien Purwakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52593/mtq.07.1.04

Abstract

The increasing interest of Indonesian people in stock investment, especially sharia stocks, drives the need for careful analysis in accordance with Islamic principles. On the other hand, the development of Artificial Intelligence (AI) technology offers great potential in capital market analysis, but the lack of in-depth research raises questions about its suitability with sharia principles. This study uses a qualitative descriptive methodology with a literature review approach, collecting data from various secondary sources such as journal articles, books, and relevant online publications. This study aims to: (1) examine stock analysis from an Islamic economic perspective, (2) analyze the role of AI as a stock analysis tool, and (3) explore the Islamic economic perspective on AI-based stock analysis. The results indicate that AI has the potential to improve the efficiency and accuracy of Islamic stock analysis. However, investors must carefully identify and understand the characteristics of the AI used to prevent the practices of gharar (uncertainty) and maysir (excessive speculation). This study is important in a multidisciplinary context because it bridges the latest technological developments with the principles of Islamic economics, providing ethical and practical guidance for Muslim investors in the digital era.
Co-Authors Ardiyansah, Mawar Basalamah, Salim Damis, Hasanudin Setiawan, Rahmad Fahreza Siraz, Muhammad Wahyu Akbar