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All Journal International Journal of Nursing and Health Services (IJNHS) Jurnal Medika Nusantara Vitalitas Medis : Jurnal Kesehatan Dan Kedokteran Inovasi Kesehatan Global
RATNA INDRAWATI
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Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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THE The Importance of Employee Engagement in Mediating the Improvement of Staff Performance at the Hospital Nadia Shabrina Amalia; Ratna Indrawati; Endang Ruswanti
International Journal of Nursing and Health Services (IJNHS) Vol. 4 No. 3 (2021): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v4i3.455

Abstract

Staff performance is the success in carrying out the task and achieving the stated goals. Performance can be declared excellent and successful if the desired goals can be appropriately performed. A performance appraisal system is a process that measures employee performance. Several factors affect staff performance, including work motivation, work environment, and employee engagement. The research objective is to analyze the effect of work motivation and physical work environment on staff performance mediated by employee engagement. The type of research was a correlational quantitative analytic study with a cross-sectional research design. The sample population of this study amounted to 92 respondents. The sampling technique used non-random sampling, namely total sampling. The measurement in this study used primary data in the form of a questionnaire distributed to 92 respondents and a questionnaire that returned 84 questionnaires. In this study, the analysis used path analysis. The results showed that work motivation, physical work environment, and employee engagement simultaneously positively and significantly affect staff performance. Partially, work motivation and physical work environment have a positive and significant effect on staff performance. In this study, it was found that employee engagement could mediate an increase in staff performance. Employee engagement and physical work environment have a more significant influence on staff performance than work motivation
Information System Benefits Improvement Model, Information Quality Through User Satisfaction, Information Quality and Organization At Hospital X Nurrohman Hardiansyah; Ratna Indrawati; Nofierni Nofierni
Jurnal Medika Nusantara Vol. 3 No. 1 (2025): Jurnal Medika Nusantara
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/medika.v3i1.1618

Abstract

Hospital Information System aims to provide accurate, timely, and relevant information to support management functions and decision-making in health services in hospitals. This study examines the influence of user satisfaction, information quality, and organizational support on the benefits obtained from SIRS, both directly and indirectly. The approach used in this study is quantitative with the explanatory causality method, and the analysis technique in this study uses Structural Equation Modeling (SEM). The respondents of the study were 198 professional care providers (PPA) who were directly involved in the use of SIRS at the Sultan Agung Islamic Hospital, Banjarbaru. The results of this study indicate that the factors of user satisfaction, information quality, and organizational support have a major influence on the benefits both directly and indirectly received from the use of this system, with a determination coefficient of 84.8%. This means that more than 80% of the benefits obtained by the hospital in using the hospital information system are determined by how satisfied the user is with the system used. This indicates a good relationship between the four factors in increasing the benefits of the hospital information system at RSI Sultan Agung Banjarbaru. Therefore, hospitals are advised not to only focus on developing one aspect, but also to maximize the four aspects in order to provide more optimal results.
The Influence Of Clinical Leadership And Self-Efficacy On Patient Safety Culture With Work Engagement As An Intervening Variable In Inpatient Nurses At X Hospital Thea Tania; Intan Silviana Mustikawati; Ratna Indrawati
Vitalitas Medis : Jurnal Kesehatan dan Kedokteran Vol. 2 No. 2 (2025): Vitalitas Medis : Jurnal Kesehatan dan Kedokteran
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/vimed.v2i2.1454

Abstract

This research is based on observation results which inform that there will be an increase in patient safety incidents in 2023 compared to 2022. The aim of this research is to empirically reveal the influence of clinical leadership and self-efficacy on patient safety culture with work engagement as an intervening variable. This type of research is quantitative with a cross sectional study design. The population used was 110 inpatient nurses. The sample calculation used the Slovin formula for an error rate of 5%, resulting in a sample size of 86 respondents. The data collection technique uses a questionnaire, and the analysis method uses three box method analysis and PLS-SEM with the help of the Smart-PLS program. The results of the analysis prove that clinical leadership and self-efficacy influence patient safety culture with work engagement as an intervening variable. Clinical leadership and self-efficacy have an influence on work engagement, clinical leadership, self-efficacy and work engagement have an influence on patient safety culture, and clinical leadership is the dominant variable capable of improving patient safety culture.
The Role of Employee Retention in Improving Sustainable Employee Performance at Proklamasi Ent Hospital BSD Feni Endah Trisnawati; Muhammad Fachruddin Arrozi Adhikara; Ratna Indrawati
Inovasi Kesehatan Global Vol. 2 No. 4 (2025): November: Inovasi Kesehatan Global
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/ikg.v2i4.2415

Abstract

Sustainable employee performance is one of the important factors in achieving organizational competitive advantage. This study is based on the trend of declining performance in 2023 at the Proklamasi BSD ENT Hospital. The purpose of this study is to analyze the effect of human resource development and ambidexterous leadership on sustainable employee performance with job retention as an intervening variable. This type of research includes quantitative causality design. The population used is permanent employees who have worked for more than 3 years. The sampling technique is saturated sampling totaling 101 people. The data collection technique uses a questionnaire, the analysis method uses Structural Equation Modeling with the help of SPSS AMOS 26. The results of the analysis prove that simultaneously human resource development, ambidexterous leadership has a positive effect on sustainable employee performance and job retention as an intervening variable. The importance of additional training and support, improving communication regarding educational opportunities, evaluating how tasks are carried out and ensuring employees have an appropriate workload.
Co-Authors Endang Ruswanti Feni Endah Trisnawati Intan Silviana Mustikawati Muhammad Fachruddin Arrozi Adhikara Nadia Shabrina Amalia Nofierni Nofierni Nurrohman Hardiansyah Thea Tania