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All Journal Asia Pacific Journal of Management and Education
Chia, Jia Xin
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Education Languange, Linguistic, Communication & Media Other

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The Factors of Employee Performance: A Study of SearchNEasy Teoh, Kok Ban; Cordova, Miguel; Hor, Sin Ni; Lim, Chung Hong; Yeoh, Li Khuan; Madhu, Amitha; Warrier, Uma; Chan, Jia Jun; Kee, Daisy Mui Hung; Tan, Florence E-Vern; Chia, Jia Xin; Chuah, Yan Jin
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 1 (2021): March 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.371 KB) | DOI: 10.32535/apjme.v4i1.1053

Abstract

SearchNEasy is a Malaysia-based Web Development Company providing leading customized web solutions for worldwide business over the past 20 years. People, process, and technology are three elements for successful business transformation. The ongoing Covid-19 pandemic affects the workload of employees as the demand for the company's service for web design increases due to the Movement Control Order (MCO), where the Malaysian government commands the closure of all private and government sectors, except those deemed as essential needs. This research intends to understand the factors contributing to employees’ performance. This study was conducted through primary and secondary research with respondents and existing data. Through this study, employees’ performance, job stress, job demand, organizational culture, and organizational rewards were analyzed. It was shown that job stress is one of the factors of employee performance in SearchNEasy due to the increase in workload and lack of employees during the Covid-19 pandemic.
The Factors of Employee Performance: A Study of SearchNEasy Teoh, Kok Ban; Cordova, Miguel; Hor, Sin Ni; Lim, Chung Hong; Yeoh, Li Khuan; Madhu, Amitha; Warrier, Uma; Chan, Jia Jun; Kee, Daisy Mui Hung; Tan, Florence E-Vern; Chia, Jia Xin; Chuah, Yan Jin
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 1 (2021): March 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v4i1.1053

Abstract

SearchNEasy is a Malaysia-based Web Development Company providing leading customized web solutions for worldwide business over the past 20 years. People, process, and technology are three elements for successful business transformation. The ongoing Covid-19 pandemic affects the workload of employees as the demand for the company's service for web design increases due to the Movement Control Order (MCO), where the Malaysian government commands the closure of all private and government sectors, except those deemed as essential needs. This research intends to understand the factors contributing to employees’ performance. This study was conducted through primary and secondary research with respondents and existing data. Through this study, employees’ performance, job stress, job demand, organizational culture, and organizational rewards were analyzed. It was shown that job stress is one of the factors of employee performance in SearchNEasy due to the increase in workload and lack of employees during the Covid-19 pandemic.
Co-Authors Chan, Jia Jun Chuah, Yan Jin Cordova, Miguel Hor, Sin Ni Kee, Daisy Mui Hung Lim, Chung Hong Madhu, Amitha Tan, Florence E-Vern Teoh, Kok Ban Warrier, Uma Yeoh, Li Khuan