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All Journal Jurnal Manajemen Dan Bisnis Ekonomi Jurnal EKOBIS (Kajian Ekonomi dan Bisnis) Ascendia: Journal of Economic and Business Advancement
Maiza Fikri
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analisis Manajemen Strategi Peningkatan Pelayanan Pengelolaan PBB Dan BPHTP Pada Dinas Pendapatan Daerah Kota Palembang Maiza Fikri
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 1 (2017): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 1 (Desember 2017)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Strategy management of improving the service quality of property tax management and acquisition cost of land and buildings (BPHTB) at Departement of Revenue Palembang is a research which aims to find out the strategies done by Dispenda in improving the service quality of PBB and BPHTB. This study uses qualitative descriptive research with SWOT analysis and Litmus Test. Based on the research result, it can be concluded that the strategies in improving the service quality of property tax management (PBB)and Acquisition cost of Land and Building (BPHTB) of Departement of Revenue Palembang are Socialize to the tax payer community regarding the awareness of the payment of property tax and acquisition cost of land and building; Improve internal controls to create property tax and acquisition cost of land and building service in accordance with the applicable rules and procedure; and Increase the number of supporting facilities and infrastructures such as counter payments for the tax payers.
Revolusi Rekrutmen Berbasis AI: Antara Efisiensi dan Jebakan Bias Syafa Azahra; Maiza Fikri
Journal of Economic and Business Advancement Vol. 1 No. 4 (2026): June: Ascendia: Journal of Economic and Business Advancement
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/stye4p40

Abstract

The digital transformation of recruitment has significantly reshaped human resource management by accelerating hiring processes, standardizing candidate evaluation, and increasing organizational capacity to handle large applicant pools. Technology-driven recruitment systems offer notable efficiency gains through reduced recruitment time and operational costs while supporting strategic workforce planning. Despite these advantages, the growing reliance on automated selection mechanisms raises concerns related to bias, fairness, and ethical accountability. Bias embedded in historical data and system design may unintentionally reproduce structural inequalities and influence both decision quality and applicant perceptions. This study adopts a qualitative literature-based approach to critically examine the dual role of technology in recruitment, focusing on the tension between efficiency and justice. The findings indicate that fair and effective recruitment requires strong governance frameworks, transparent data management, human oversight in decision-making, and enhanced digital literacy among human resource practitioners. Integrating efficiency with ethical responsibility is essential for sustaining organizational competitiveness, trust, and legitimacy in an increasingly digital labor market.  
Peran Talent Management dan Employee Experience dalam Meningkatkan Loyalitas Karyawan di Industri E-Commerce Januar Ida Wibowati; Yuli Alam; Hendriansyah Hendriansyah; Dora Indah Triana; Maiza Fikri
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 2 (2026): April: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i2.4036

Abstract

This study aims to analyze the role of talent management and employee experience in enhancing employee loyalty in the e-commerce industry through a non-empirical, conceptual approach. The study employs a qualitative design with a mixed-methods literature synthesis to construct a model of the relationship between talent management, work experience, and digital workforce loyalty. Data were obtained through a review of reputable international and national scientific literature addressing talent management, employee experience, employee engagement, retention, and employee loyalty in the digital and e-commerce sectors from 2020 to 2026. Analysis was conducted using thematic synthesis and comparative conceptual analysis, with the high turnover rate in the e-commerce industry serving as the primary interpretive context. The research findings indicate that employee loyalty is fostered through the integration of competency development, career development, rewards and recognition, employer branding, work flexibility, organizational communication, and psychological safety. Employee experience strengthens employee engagement and organizational commitment, while talent management enhances perceptions of organizational support and professional career sustainability. The study’s conceptual model demonstrates that the integration of these two variables contributes to workforce retention, organizational stability, productivity, and the enhancement of e-commerce companies’ competitiveness in a competitive digital business environment
Co-Authors Dora Indah Triana Hendriansyah Hendriansyah Januar Ida Wibowati Syafa Azahra Yuli Alam