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Organizational Cynicism and Deviance Work Behaviour in the Banking Sector: Investigating the Role of Work-Life Balance and Perceived Organizational Support as Mediators Sajuyigbe, Ademola Samuel; Sanusi, Bolanle Mistura; Babalola, Olusola Adebola; Akinbobola, Abiola Olubunmi; Tella, Adeniran Rahman; Obi, Nwoye James
Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management Vol. 18 No. 2 (2025)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v18i2.71017

Abstract

Objective: This study explores the mediating roles of work-life balance (WLB) and perceived organizational support (POS) in the relationship between organizational cynicism (OC) and deviant work behaviours (DWB) in Nigerian banks. It extends the application of Organizational Justice Theory and Leader-Member Exchange (LMX) Theory to the banking sector, highlighting their relevance in understanding employee behaviour within high-pressure organizational settings. Design/Methods/Approach: The data were collected through a survey questionnaire administered to 120 bank employees. Data analysis was conducted using Path Analysis Structural Equation Modelling (PA-SEM). Findings: The study indicates that organizational cynicism significantly contributes to deviant workplace behaviours, driven by factors such as poor leadership, lack of transparency, unrealistic targets, and job insecurity. However, both work-life balance and perceived organizational support were found to have a negative and significant impact on workplace deviance, indicating that better work-life balance and higher organizational support are associated with reduced employee misconduct. Moreover, mediation analysis confirms that WLB and POS partially mediate the OC-DWB relationship, suggesting that reducing cynicism alone is insufficient; organizations must also enhance employee well-being and foster a supportive work culture. Originality/Value: The study advances theoretical knowledge by demonstrating the partial mediating mechanisms through which organizational cynicism translates into deviance, and highlights the significance of social exchange dynamics and perceptions of fairness in shaping employee behaviour. Practical/Policy implication: The findings underscore the need for banking institutions and policymakers to go beyond surface-level interventions aimed at reducing cynicism. To effectively curb deviant workplace behaviours, organizations should implement comprehensive strategies that promote work-life integration, enhance organizational support systems, and cultivate ethical and transparent leadership.
Green Supply Chain Management Practices as Drivers of Environmental Sustainability: An Empirical Study of Manufacturing Firms in Nigeria Sajuyigbe, Ademola Samuel; Abiodun, Oyewole Felicia; Igwe, Clara Obiageri; Arowoogun, Mokayode; Olufemi, Ayanda John; Akinbobola, Abiola Olubunmi
Journal of Entrepreneurship & Business Vol. 7 No. 1 (2026): Journal of Entrepreneurship and Business (February)
Publisher : Program MM Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jeb.v7i1.8039

Abstract

Purpose: This research examines how Green Supply Chain Management (GSCM) strategies—Green Purchasing (GP), Environmental Collaboration with Suppliers (ECS), and Reverse Logistics (RL)—affect Environmental Performance (EP) in Nigerian manufacturing companies. Using the Resource-Based View (RBV) and the Institutional Theory, the study explores how internal strengths and external pressures influence sustainable supply chain adoption. Method: The study employed a purposive sampling technique to select four manufacturing firms in Oyo State: Nigerian Breweries Plc, Nigerian Bottling Company, P&G Plc, and Bond Pharmaceutical Company. Within these firms, simple random sampling was used to select individual respondents. In total, 205 employees participated in the survey, and the research utilised Structural Equation Modelling (SEM) to analyse the connections between these factors. Result: The findings demonstrate that GP, ECS, and RL all significantly and positively contribute to environmental performance, with green purchasing showing the greatest influence. Furthermore, the study found a high level of awareness of GSCM practices among the surveyed firms, suggesting considerable potential for effective implementation. This study adds to the current body of knowledge by offering empirical data from a developing nation's perspective and provides actionable advice for businesses and policymakers aiming to improve sustainability through comprehensive GSCM approaches.