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All Journal Jurnal Locus Penelitian dan Pengabdian Jurnal Pengabdian Masyarakat (Jupemas)
Hermawan, Randy
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Aerospace Engineering Automotive Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Health Professions Immunology & microbiology Mathematics Medicine & Pharmacology Nursing Public Health

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SOCIALIZATION OF THE USE OF THE CANVA APPLICATION AS A HEALTH PROMOTION MEDIA AT RSIA DR. HJ. KARMINI TASIKMALAYA CITY Prabowo, Tony; Junaedi, Fadil Ahmad; Hermawan, Randy
Jurnal Pengabdian Masyarakat (Jupemas) Vol 5, No 1 (2024)
Publisher : Universitas Bakti Tunas Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36465/jupemas.v5i1.1293

Abstract

In today's increasingly advanced digital era, digital media is an effective means of conveying information to the public. One very popular application for creating graphic designs is Canva. Canva is a platform that allows users to create visually appealing and professional designs without the need to have deep design skills. In the context of hospitals, Canva can be used as a tool to create health promotion materials in hospitals that are attractive and easy to understand such as creating posters, flyers, brochures, infographics, so as to convey important messages about health to public patients. The purpose of this socialization is to explain the targets that can be used in health promotion, introduce the Canva application in health promotion and determine social media that will be used as health promotion media. The method used is the method by giving lectures and discussions on increasing health promotion knowledge in hospitals. Thus, the results of health promotion efforts at RSIA dr. Hj. Karmini can be one of the effective strategies in improving overall public health so that social media can play an important role in promoting hospitals by utilizing platforms such as Facebook, Instagram, and Tiktok.Keywords: Socialization, Promotion, Canva, Social Media.
Analysis of the Effectiveness of Patient Flow Management in Improving Service Speed Hermawan, Randy; Umi Narinawati; Bobi Kurniawan
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 3 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i3.5557

Abstract

Speed of service is a vital indicator of the quality of health services, but the imbalance between surge in patient visits and facility capacity often leads to bottlenecks and long wait times. This study aims to analyze the effectiveness of the implementation of Patient Flow Management in improving service speed and operational efficiency in health facilities. The study used a quantitative descriptive approach through field observation (time and motion study), operational data measurement, and satisfaction survey at a private hospital during the period from July to September 2025. The results showed a significant impact post-implementation, where the average total waiting time was reduced by 41.5%, the doctor's workload ratio became more balanced from 1:38 to 1:26, and there was an increase in patient satisfaction scores by 30%. This efficiency is achieved through an effective strategy of digitizing the queue system and redistributing triage loads. In conclusion, Patient Flow Management has proven to be effective as an operational solution to unravel service density, but its success relies heavily on the integration of information systems and management support in adapting staff work cultures.
Co-Authors Bobi Kurniawan, Bobi Junaedi, Fadil Ahmad Prabowo, Tony Umi Narinawati