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Wahyuni Amin
Politeknik Negeri Ujung Pandang
Religion Arts Humanities Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences

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ANALYSIS OF LIBRARIANS INTERPERSONAL COMMUNICATION AT B.J HABIBIE LIBRARY Wahyuni Amin; Dian Pane
International Conference on Social and Islamic Studies Proceedings of the International Conference on Social and Islamic Studies (SIS) 2021
Publisher : International Conference on Social and Islamic Studies

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Abstract

This research was conducted at the B.J Habibie Library of Politeknik Negeri Ujung Pandang. The problem that occurs in this research are the library staff (librarian) has been seen implementing unsuitable interpersonal communication such as not applying nonverbal communication i.eg expressions and eye contact to students (the librarians) and not trying to build communication with students. This study aims to determine how is the interpersonal communication of staff (librarian) at the B.J Habibie Library. This type of research is descriptive with a population of 6,635 and the sample is drawn using the Slovin`s method of 99 respondents. Then the data was collected through a questionnaire with a simple random sampling technique. From the results of the validity test of this study, it shows that there are 2 invalid indicators, namely the indicator of accepting input and appreciating, while the reliability test is 0.862. The results of the research that have been carried out show that during this pandemic the frequency of student visits to the library is 1-3 times a month and is dominated by grade 3 who come from the D3 Study Programe at Politeknik Negeri Ujung Pandang. Then the results of data analysis using quantitative analysis show that almost the indicators are in the good category, there is 1 very good indicator, namely equality. However, there are also indicators that have a fairly good category value with a large frequency, namely familiarity, willingness to cooperate and eye contact.
Co-Authors Dian Pane