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All Journal Accounting and Management Journal INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS
Ramilah, Susi
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Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Social Sciences

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The Influence of Recruitment and Selection Process on Employee Performance (Case Study at PT SMESHUB Bangun Negeri) Ramilah, Susi; Musadad, Anwar
International Journal of Education, Information Technology, and Others Vol 8 No 3.B (2025): International Journal of Education, information technology   and others (On Pro
Publisher : Peneliti.net

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Abstract

Empowerment and development of human resources (HR) are key to creating excellent human capital. The company realizes that having high-quality HR is the answer to competition and progress (Aziz et al., 2017). This study uses a quantitative method with data collection through the distribution of questionnaires and literature data, based on samples from the existing research population. The data analysis method used is multiple linear regression with SPSS 21. Subsequently, the effect of recruitment and the selection process on employee performance will be examined. This study used the Taro Yamane technique on a population of 117 people and obtained a sample of 54 people. It was found that variable X, which includes recruitment and the selection process, showed good results, as did variable Y, which is employee performance. The research results indicate that the variables of recruitment and the selection process have a significant effect on employee performance at PT. Smeshub Bangun Negeri, with the selection factor being the most dominant. This can serve as a benchmark that the company must improve the quality of its selection process at PT. Smeshub Bangun Negeri to enhance employee performance in support of the company’s vision and mission.
Faktor - Faktor yang Mempengaruhi Kepuasan Pelanggan Shopeepay Alenda, Ditya Ayu; Ramilah, Susi; Aprilda, Ghita Putri; Yusuf, Abdul
JURNAL AKUNTANSI DAN MANAJEMEN Vol 5 No 2 (2021): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v5i2.1897

Abstract

Penelitian ini bertujuan untuk mengetahui tingkat kepuasan konsumen dan faktor-faktor yang mempengaruhinya. Seiring berkembangnya zaman dan semakin canggihnya teknologi maka banyak aplikasi e-commerce yang menyediakan pembayaran nontunai untuk mempermudah para customer dalam melakukan sebuah transaksi. Dalam memakai e-commerce, kita juga membutuhkan adanya Fintech. Fintech bertujuan untuk memudahkan masyarakat dalam melakukan transaksi keuangan secara online, meningkatkan literasi keuangan, dan mewujudkan inklusi keuangan di Indonesia. Saat ini shopee telah menyediakan sebuah metode pembayaran digital yaitu Shopeepay. Dengan shopeepay semua pembayaran menjadi praktis. Teknik pengumpulan data menggunakan angket penelitian ini menemukan bahwa seluruh indikator dari faktor-faktor yang mempengaruhi tingkat kepuasan konsumen berada dalam satu kategori tingkat kepuasan yaitu dalam kategori puas. Penelitian yang dilakukan menunjukkan hasil bahwa kualitas pelayanan, kualitas produk, harga dan promosi memiliki pengaruh yang positif dan signifikan terhadap kepuasan pelanggan.
Co-Authors Alenda, Ditya Ayu Anwar Musadad Aprilda, Ghita Putri Yusuf, Abdul