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All Journal An Idea Health Journal Jurnal Teknik Mesin Sinergi
Multazam, Muh
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Dentistry Energy Health Professions Mechanical Engineering Medicine & Pharmacology Nursing Public Health

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Pengaruh Citra dan Kualitas Layanan Terhadap Kepuasan dan Minat Kembali Pasien pada Rumah Sakit Umum Daerah Kota Makassar Basalamah, Khadijah Fauzi; Ahri, Reza Aril; Multazam, Muh
An Idea Health Journal Vol 1 No 03 (2021): NOVEMBER
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (313.481 KB) | DOI: 10.53690/ihj.v1i02.41

Abstract

Background: Some patients complained about the response from the hospital staff, the waiting time for services was quite long, then some patients also turned out to be reconsidering using the Makassar City Hospital as an option for treatment. This of course can have an impact on decreasing patient satisfaction and interest. This study was conducted to analyze the effect of image and service quality on satisfaction with the patient's interest in returning to the Makassar City Hospital. Methods: This type of research uses an analytical observational method with a cross sectional study design. The sampling method using purposive sampling was carried out on inpatients at the Makassar City Hospital who had met the criteria. In image measurement, service quality stress, satisfaction, and interest in returning are measured using questionnaires. Results: There were 102 respondents involved in this study. Most of the respondents are in the age group of 20-30 years (36.3%), female (57.8%), have a high school education level (37.3%). The results of statistical tests show that there is an effect of service quality (0.036) on patient satisfaction, there is an influence of image (0.013), service quality (0.006), satisfaction (0.013) on patient interest in Makassar City Hospital. However, the image (0.064) has no effect on patient satisfaction at the Makassar City Hospital. Conclusion: Image, service quality, and satisfaction affect the patient's interest in returning to the Makassar City Hospital. The most influential factor on the interest of returning patients in Makassar City Hospital is Citra.
Pengembangan Mesin CNC Plasma Cutting Sebagai Media Pembelajaran Salam, Abdul; Nasrullah, Baso; Elizhabet, Kawita; Hakim, Abdul; Multazam, Muh
Jurnal Teknik Mesin Sinergi Vol 22 No 1 (2024): April 2024
Publisher : Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/sinergi.v22i1.4986

Abstract

Tujuan penelitian ini ialah untuk meningkatkan kemampuan plasma arc cutting dalam memotong logam hingga tebal pelat 5 mm dan meningkatkan kualitas hasil pemotongan plasma cutting. Tahapan penelitian yang dilakukan ialah identifikasi masalah, perancangan, pembuatan, perakitan, pengujian, dan analisa data hasil penelitian. Metode penelitian yang dilakukan dengan pemilihan waktu dan tempat, alat dan bahan, prosedur dan langkah kerja, tahap perakitan, dan proses pengujian. Metode pengambilan data dilakukan dengan menggunakan 2 macam material pelat, tebal 1,4 mm dan pelat tebal 5 mm dengan menganalisa variabel penelitian yaitu lebar kerf, kekasaran permukaan, dan conicity dari hasil potong material tersebut. Proses pengujian ini menggunakan tiga faktor dan tiga level, serta tiga kali replikasi dalam setiap pengujiannya. Kesimpulan dari penelitian ini telah dihasilkan produk pemotongan material pelat yang sesuai dengan kemampuan potong mesin dengan efektif pemotongan 1 mm – 8 mm, maksimum 10 mm. Berdasarkan hasil pengujian dapat diketahui bahwa untuk meningkatkan kualitas hasil pemotongan plasma cutting faktor yang paling berpengaruh adalah ketinggian torch, tekanan udara, dan kuat arus. Parameter yang optimum pada pelat 1.4 mm adalah ketinggian torch 2 – 3 mm, tekanan udara 4,5 – 5 bar, kuat arus 32 – 35 A dan parameter yang optimum pada pelat 5 mm adalah ketinggian torch 2 – 3,5 mm, tekanan udara 5 – 6 bar, dan kuat arus 60 – 65 A.
Co-Authors Abdul Hakim Ahri, Reza Aril Basalamah, Khadijah Fauzi Elizhabet, Kawita Nasrullah, Baso Sugeng Santoso