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Relevansi Kualitas Layanan Terhadap Kepuasan Konsumen Pengguna Kereta Api Eksekutif ., Widiyanto
Jurnal Ilmu Ekonomi ASET Vol 11, No 2 (2009)
Publisher : Jurnal Ilmu Ekonomi ASET

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (65.184 KB)

Abstract

Transportation service industries cannot be apart from competitivephenomenon. They, including the train service industry, must be able to compete tosurvive. This transportation competition, air-land-water, causes the decline of ofexecutive class train passengers. This research would find out the service given by PTKAI to its customers in decision making to use transportation service. The data wasprimary data. The technique sampling was quota random sampling, which met datanormally requirements. The result shows that there is an unfavorable relationship betweenimage and quality of service represented by correlation coefficient 0,105. There is alsoan unfavourable relationship between employee’s performance and quality of servicewith correlation coefficient 0,113.Keywords : service quality, image, employee’s performance, customer satisfaction
STRATEGI KEBIJAKAN PENINGKATAN DAYA SAING PRODUK INDONESIA MELALUI PEMBENTUKAN KAWASAN EKONOMI KHUSUS (KEK) Soesilowati, Etty; ., Widiyanto
Journal of Management and Business Vol 11, No 1 (2012): MARCH 2012
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (17734.304 KB) | DOI: 10.24123/jmb.v11i1.210

Abstract

This research was intended (1) to conduct deep examinations on the preparedness of KEK (Special Area for Economic Activity) infrastructures and the related institutions for investors. (2) to conduct the relevant cost-benefit analyses. This research employed quantitative and qualitative approaches. The analyses showed that there were really infrastructure supports (a sea harbor for exports, roads of national class, by pass, a tolled highway, railroads, an international airport and ample electricity), vendor supports (3,339 big- and medium-size industries, 644,000 small industries, a metal industrial center, 524 manufacturers and 873 export-oriented industries) and human resource supports (9 State-owned Colleges, 332 Private Colleges, 782 Vocational High Schools, 19 Private Work Training Centers and 2 State-owned Work Training Centers). Based on an assumption of an average price of Rp. 45,000/m for land and an average cost of Rp. 60,000/nT for filling out 2-meter deep coastal areas, it can be concluded that the recommended project should be continued because it has positive cashflows and net-cashflows as well as relatively high B/C ratio (19 kali). However, it has a relatively long waiting time for ROI (at least 25 years) and small IRR (7.7%).
Perlindungan Protein Menggunakan Tanin dan Saponin Terhadap Daya Fermentasi Rumen dan Sintesis Protein Mikrob (PROTECTION OFPROTEINUSINGTANNINS AND SAPONINS OF RUMEN DIGESTIBILITYAND MICROBESSYNTHESISPROTEIN) Ana Shofi Ani; Retno Iswarin Pujaningsih; Widiyanto .
Jurnal Veteriner Vol 16 No 3 (2015)
Publisher : Faculty of Veterinary Medicine, Udayana University and Published in collaboration with the Indonesia Veterinarian Association

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Abstract

The objective of this experiment was to examine protection of protein using tannins and saponins toimprove rumen digestibility and microb-mediated protein synthesis in vitro. Rumen fluids used as inoculumwas collected from a composite of two female adult fistulatedongole cattle weighed of ±300 kg with theage of five years old. The experimental design used in this study was a completely randomized design withsix treatments and three replication of each treatment. The six treatments consisted of T0: Proteinconcentrates without protection, T1: protein concentrates protected with 1.2% saponin, T2: proteinconcentrates protected with 0.5% tannin and 0.9% saponin , T3: protein concentrates protected with 1.0%tannin and 0.6% saponin, T4: protein concentrates protected with 1.5 % tannin and 0.3% saponin and T5:protein concentrates protected with 2.0% tannins. The result showed that treatment with tannin, saponinand their combination had a significantly affect (P<0,05) on the level of ammonia (NH3), the total volatilefatty acids (VFA), and total protein. Protection of proteins with combination of 1,0% tannin and 0.6%saponin resulted in best effect on feed protein as shown by its NH3 concentration, total VFA and totalprotein. This indicates the level of protection of feed protein can improve rumen digestibility and microbesmediatedprotein synthesis, as showed in the concentration of N-NH3, total VFA and total protein.
Studi Perhitungan Volume Bahan Bakar Minyak Menggunakan Metode Perhitungan Liter Standar 15 derajat Celsius Pada Motor Tanker Tarigan, Kristian; Sitanggang, Hodmiantua; ., Widiyanto; Sholeha, Dewi
Rekayasa Material, Manufaktur dan Energi Vol 6, No 2: September 2023
Publisher : Fakultas Teknik UMSU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/rmme.v6i2.16311

Abstract

The method of calculating the volume of fuel oil using standard 15⁰ C is one of the methods used internationally in calculating the volume of handover transactions. To standardize the calculation of fuel volume in various weather conditions, there are several fuel calculation methods, namely the Observed calculation method, th calculation method in standard 15⁰ C, the calculation method in barrels and the calculation method in long tons. For the calculation method that is suitable for use in Indonesia is the standard volume calculation method of 15⁰ C, so that in extreme weather conditions or temperature differences, the volume calculation can still be accommodated even though the difference is very significant. In this case, we take a sample calculation of the volume of MFO fuel oil through the Moto Tanker at the Belawan PLTU Jetty Port. From the measurement results, the overall volume was 4,802,983 liters of Observed, and at a standard volume of 15⁰ C, a volume of 4,747,268 liters of standard 15⁰ C was obtained. From these results, the difference between the Observed volume and the standard volume of 15⁰ C was 55,715 liters or equivalent to 1.16% of the volume Observed. So it can be concluded that the standard volume value of 15⁰ C is 1.16% smaller than the Observed volume and the standard volume of 15⁰ C will always be lower than the Observed volume. For this reason, the standard volume calculation method of 15⁰ C is a very suitable method for calculating the volume of fuel oil.
PENGARUH TEKNIK RELAKSASI BENSON TERHADAP INSOMNIA PADA PASIEN YANG MENJALANI HEMODIALISIS DI RUMAH SAKIT UMUM YARSI PONTIANAK ., Widiyanto
ProNers Vol 3, No 1 (2015): Juli
Publisher : Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (653.486 KB) | DOI: 10.26418/jpn.v3i1.29488

Abstract

Latar Belakang : Pada tahun 2013 sebanyak 22.115 pasien yang menjalanihemodialisis. Hemodialisis merupakan terapi alternatif pasien gagal ginjal kronikyang dilakukan selama seumur hidup, yang mengakibatkan perubahan biologis,psikologis, sosial dan spiritual. Selama proses hemodialisis pasien mengalamigangguan tidur insomnia. Insomnia dapat diatasi dengan terapi farmakologi dannon farmakologi, salah satu terapi non farmakologi yaitu dengan teknik relaksasiyang efektif dan mudah digunakan untuk mengatasi insomnia. Relaksasi bensonmerupakan kombinasi relaksasi dengan sistem kepercayaan individu kepadaTuhan dengan berbicara berulang kali secara reguler.Tujuan : Mengetahui pengaruh teknik relaksasi benson terhadap insomnia padapasien yang menjalani hemodialisis di Rumah Sakit Umum Yarsi Pontianak.Metode : Penelitian ini merupakan penelitian kuantitatif dengan desain quasieksperimen menggunakan pendekatan pre test dan post test dengan control groupdesign. Teknik sampling yang digunakan yaitu non probability sampling denganpendekatan consecutive sampling. Penelitian dilakukan selama 10 hari (24 April "“3 Mei 2018) dan didapatkan jumlah sampel sebanyak 32 responden. Instrumenyang digunakan yaitu Pittsburgh Insomnia Rating Scale-20 Item Version(PIRS_20) dan standar prosedur operasional relaksasi benson. Analisis datamenggunakan paired t-test, Wilcoxon dan Independent Sample t-test.Hasil : Karakteristik responden adalah rentang umur 46-55 tahun (37,5%), perempuan (59,4%), pendidikan SMA (50%), pekerjaan Ibu Rumah Tangga(43,8%), status menikah (87,5%) dan telah lama menjalani hemodialisis (46,9%).Analisis bivariat dengan uji Independent Sample t-test skor insomnia padakelompok kontrol dan kelompok perlakuan didapatkan nilai p= 0,000 (0,05).Kesimpulan : Terdapat pengaruh teknik relaksasi benson terhadap insomnia padapasien yang menjalani hemodialisis di Rumah Sakit Umum Yarsi Pontianak.Kata Kunci: Insomnia, Hemodialisis, Relaksasi Benson